Power Reviews Service Comments November 2012

From: The Aunty
in London
Sent: 27 November 2012
That's what service delivery should be like, kept informed all the way through via text and item arrived when stated.

From: lil louie
in sheffield
Sent: 27 November 2012
really quick delivery, i ordered them on Sunday afternoon and they arrived first thing Monday morning.

From: Mac the single dad
in Bournemouth
Sent: 26 November 2012
Very prompt reply when I emailed - very good customer service. Delivery was perfect - why can't every company deliver to this level Nex t day delivery but if you don't want it that quick you could choose the day after. You then get a text saying which hour - great stuff Product arrived in mint condition.

From: Terri
in Farnbourgh
Sent: 26 November 2012
Can not fault the delivery My purchases came the following morning and the delivery driver even helped lift the heavier box in for me. 5 stars

From: Nat's Mum
in Worcestershire
Sent: 26 November 2012
Fantastic delivery One hour time slot wonderful idea. Product well packaged and delivered undamaged. A1 service

From: LeezieB
in Surrey
Sent: 26 November 2012
This item was delivered within 24 hours despite me not having to pay any postage....extremely efficient. I'm delighted with the speed of delivery - excellent.

From: julieanne
in North Wales
Sent: 26 November 2012
Delivery was impressive email received to say delivery would be between 1207 and 1307. Doorbell rang at 1206 and the product was delivered Can't say more than that.

From: JB Baby
in Gloucestershire
Sent: 26 November 2012
Fantastic service. Goods arrived the next day and within the hour quoted. Would throughly recommend and hope to use Kiddicare again

From: Waggamama
in Dronfield
Sent: 26 November 2012
The service and delivery on the nappies is second to none, you order one day and they arrive the day after. Excellent

From: Lynz
in Manchester
Sent: 26 November 2012
Brilliant Couldn't have asked for better. No delivery charge and arrived promptly the day after I ordered it, even though I didn't order it until the afternoon very pleased.

From: Gloria B
in London
Sent: 26 November 2012
My delivery arrived on the next day in the morning couldn't have been any quicker Really impressed. The product is in perfect condition brand new, and it is exactly what I ordered. It comes in a plastic bag with the tag on as well.

From: jumb00
in stoke on trent
Sent: 26 November 2012
Delivery was on time and arrived in good condition. Plenty of communication of delivery time really impressed by free next day deilivery

From: SharonMumToBe
in Grantham
Sent: 26 November 2012
Next day delivery and was very prompt. Can track order.

From: Charlotte
in Berkshire
Sent: 26 November 2012
Fantastic service ordered 6pm it arrived 11 the next day. Product in perfect condition.

From: grannie annie
in west midlands
Sent: 26 November 2012
Brilliant delivery service.Ordered at around 6pm and arrived at 11am following morning. email gave me time slot which i found very useful.

From: Alana mum of two
in West Yorkshire
Sent: 26 November 2012
Quick delivery and product was in great condition. I was happy with the overall experience of ordering with Kiddicare.

From: Hellobic
in Cumbria
Sent: 26 November 2012
Delivered within two working days, Kiddicare text and emailed me to say when the item would be arriving and gave me the option of having it delivered to a neighbours as I was at work. The product arrived well packaged. Very impressed with delivery

From: Old Nick
in Northampton
Sent: 26 November 2012
clearly these guys have worked on their delivery. It is amazing. free, next day delivery with text and email updates, and if you want to change your delivery, they proactively offer you the choice, all you have to do is reply to their text email. I wish all online retailers were this good.

From: Taffy
in North Wales
Sent: 26 November 2012
Super quick service and excellent product video - highly recommended

From: Hayley
in Doncaster
Sent: 26 November 2012
Super delivery service - love that you get an hour slot on the day, so no waiting around -

From: carron
in weston-super-mare
Sent: 25 November 2012
very very fast delivery ... great service would definitely use kiddicare again in the future and would highly recommend to friends xxx

From: Happy Mommy
in Birmingham
Sent: 25 November 2012
As always Kiddicare has the best delivery service out there. Quick. Fre. Nothing I can complain about

From: Barb
in Cheshire
Sent: 25 November 2012
Prompt delivery and came with free sun shields for the back windows.

From: Pushka2000
in Chester
Sent: 25 November 2012
Delivery as always with Kiddicare was fantastic. I got an email telling me the date and time of delivery - unfortunately I wasn't available at that time so used the option to rearrange. The item arrived exactly on time.

From: Grandparent
in Highlands of Scotland.
Sent: 25 November 2012
What an excellent service,ordered one day the next day it was dispatched we received e-mails up dating us all the time and the final e-mail telling date and time of arrivel.Absolutely astoneshed I could not have asked for more.

From: pillionmel
in Boston, Lincs
Sent: 25 November 2012
super prompt delivery and an up to date progress report meant i didnt have to wait in all day

From: happy mommy
in birmingham
Sent: 25 November 2012
Kiddicare is the best for speedy excellent delievery

From: mummy c
in Castle Douglas
Sent: 25 November 2012
Very quick delivery with details of a 1hour time slot provided on the day so no sitting in all day waiting

From: Jenni
in Newcastle
Sent: 25 November 2012
Really speedy delivery, less than a couple of days, good packaging and not a dint in the box

From: Niikk5
in Wales
Sent: 25 November 2012
Excellent next day service never had a better service -

From: Aunty em
in Nuneaton
Sent: 25 November 2012
The service was exerlent it arrived the morning after I ordered it and I recieved emails telling me what time to expect it so no waiting around all day

From: Amie Stonehouse
in Scarborough
Sent: 25 November 2012
Service was excellent. I ordered this on an afternoon and qualified for free delivery. I was expecting to wait at least 3 days but it arrived at 9am the next day.

From: ange
in stone,staffs
Sent: 25 November 2012
The delivery service is fantastic ordered 8pm Monday expected Wednesday,arrived 2pm TUESDAY how brilliant is that.

From: Young Ones Childminding
in kent
Sent: 25 November 2012
Super fast delivery.Ordered 8pm Tues evening and recieved 10.30am next morning.

From: Busy Gran
in Central Scotland
Sent: 25 November 2012
Excellent delivery, in fact the parcel arrived next day.

From: First Grannie
in Sussex
Sent: 25 November 2012
Delivery service second to none, great to have updates as to the hour of delivery.

From: Little Mrs Fishey
in Great Harwood
Sent: 25 November 2012
Delivery earlier than expected which was great. Love getting the text messages giving accurate delivery times. Kiddicare highly reccommended

From: Claire
in Wellingborough
Sent: 25 November 2012
One word Excellent Ordered these on a Monday lunch time they were delivered the next day, would definately recommend and use again

From: First time mum
in Norwich
Sent: 24 November 2012
Delivery as always with kiddicare was faultless. Constant updates as to when the product would be with you. Greeted buy a lovely delivery guy who chatted nicely to my son. On time when stated in my emails. I think kiddicare provide such a great service. Well done

From: Jules
in Reading
Sent: 24 November 2012
Very prompt delivery and excellent follow-up of the order I ordered online on the sunday and got the delivery by 1pm on Monday

From: Hantine
in Portsmouth
Sent: 24 November 2012
Next day delivery, product arrives in good condition, and great communication from Kiddicare to let me know when my order will be arriving.

From: Lisa
in York
Sent: 24 November 2012
I love kiddicare As always, delivery was prompt, with very accurate info about when the item was going to arrive. Why can't all online suppliers giv e this level of service. Well done kiddicare

From: Sam207
in London
Sent: 24 November 2012
Speedy service, delivered free, next day delivery, arrived within time slot given

From: lillysmommy
in Birmingham
Sent: 24 November 2012
Exceptional service, ordered 9am Sunday morn, delivered 9.15 Monday morning Couldn't ask for better service

From: grant the jordan and tia
in gosport
Sent: 24 November 2012
fast delivery and convenient as they ask you when u want it delivered

From: angelamy 449
in Carluke, Scotland
Sent: 24 November 2012
this has to be one of the best services available, kept me updated regularly with despatch, expected delivery, delivery time, confirmation of delivery. all round excellent service

From: Penfold
in Suffolk
Sent: 24 November 2012
Delivery was prompt and arrived in good condition.

From: New Mum
in Burton
Sent: 24 November 2012
Fantastic delivery service, v flexible and text updates are great

From: TheEdwards
in Essex
Sent: 23 November 2012
Quick delivery, used the text service to reschedule to a convenient date although I needed to call them anyway because they tried to deliver on the original date, by mistake

From: Grandad
in Wokingham
Sent: 22 November 2012
However, the service was excellent. I love the way we were kept informed all the way unbelievably even to the hour in which it would be and was, delivered. Absolutely outstanding.

From: Mummy to Emmy
in Oxford
Sent: 22 November 2012
I can't fault the delivery service from Kiddicare. Perfect every time. And even for a small pack of dummies. Amazing.

From: charlie1chalk
in Lancasterm
Sent: 22 November 2012
Fast delivery, time slot given and adhered to, website easy to use - excellent

From: tutu lulu pinju
in Paravur
Sent: 22 November 2012
Delivery was on time and the item arrived in good condition.

From: Grandad
in Herefordshire
Sent: 22 November 2012
Major problem with delivery.not dispatched as scheduled. BUT any one can make mistakes, and it is how they are dealt with that makes the difference After a return telephone call and the urgency stated for product Kiddicare were excellent and were able to rectify problem and deliver product the next day Thank you and Well Don e

From: ram-bo
in Manchester
Sent: 22 November 2012
Super fast delivery,on time as quoted. Delivery time quotes very usefull.

From: Charlie's Mam
in Rhondda
Sent: 22 November 2012
Ordered on the Friday delivered on Monday in a one hour slot and all this for free Was given the option prior to delivery via txt weather I would like to change the day of the delivery or the time or weather I would prefer it to be delivered to a neighbour. Fab service would deff buy from again and would recommend to a friend

From: Charlie's Mam
in Rhondda
Sent: 22 November 2012
Ordered on the Friday delivered on Monday in a one hour slot and all this for free Was given the option prior to delivery via txt weather I would like to change the day of the delivery or the time or weather I would prefer it to be delivered to a neighbour. Fab service would deff buy from again and would recommend to a friend

From: BJP
in Solihull
Sent: 21 November 2012
The Delivery time was spot on and the courier very efficient.

From: Becca
in Halifax, West Yorkshire
Sent: 21 November 2012
The delivery was prompt and arrived the next day. And kiddicare was quick too inform me about all the different stages through email.

From: big col
in fosdyke near boston
Sent: 21 November 2012
prompt delivery came the next day in perfect condition

From: Busy mum
in Bath
Sent: 21 November 2012
I love Kiddicare when it comes to delivering. It is great that you can choose the date you want it to be delivered and you know exactly when you need to be at home. Perfect

From: Mygirlscomefirst
in Wrexham
Sent: 21 November 2012
Ordered Thursday for next day delivery, driver didn't even attempt delivery and took it back the depot, kiddiecare said nothing they could do I would have to wait till Monday, really not happy my little girl never had a 1st birthday present off me on her birthday Saturday , would not RECOMEND as not reliable delivery , was told I would be contacted and 6 days later still nothing , if you can order from another website that use reliable delivery company's then do

From: Lestat
in Sout Shields
Sent: 21 November 2012
great communication of delivery of a day and time that suits you, it arrived as it should in good condition ready to be fitted

From: Veronica
in Helensburgh, Scotland
Sent: 21 November 2012
The delivery of this product was prompt... but it was delivered promptly to the wrong address. The driver did not even check the name on the delivery note. The lady who signed for it was luckily honest and had the intellect to open the delivery note and get my contact number. I believe this was not entirely Kiddicare's fault as I was informed they have been using contracted couriers due to high demand with regards to Christmas coming up. I have never had any problems of this type with Kiddicare before.

From: fuzzymuzzy
in tamworth
Sent: 21 November 2012
Very good, products arrived quickly and in good condition

From: bezza
in peterborough
Sent: 21 November 2012
Delivery is next day, can't get better than that. You get a clear delivery slot too which is much appreciated.

From: Yummymummy180109
in Worcestershire
Sent: 20 November 2012
Ordered thurs afternoon and it arrived Friday morning...perfect

From: vicky first time mum
in salisbury
Sent: 20 November 2012
delivery was fast and prompt right when the text said it would arrive

From: Chris
in Notts
Sent: 20 November 2012
Unbelievable service. I was amazed. I placed the order online at 7pm and it arrived the very next morning at 9.30am. Thank you.

From: Gemma first time mum
in Cirencester
Sent: 20 November 2012
Delivery was great. I was given a set day, then on that day a text to say what time the item would be delivered. I was given an hour slot so i could be in for then and not worry about missing it or having to stay in all day.

From: kent babe
in kent
Sent: 20 November 2012
Arrived next day with an email saying the time they would deliver the item,customer service was excellent when I called to ask a question about the product.

From: Nana Helen
in Middlesbrough
Sent: 16 November 2012
I could not fault kiddicre for the prompt delivery. i ordered on the monday and it arrived on the tuesday, i received txt messages to give me an hours time slot. Very pleased i would order from here again. Fantastic customer service.

From: ElatedMummyOf3
in Carlisle
Sent: 13 November 2012
Amazing service. Informed every step of the way. Ordered 5pm, received 2.30pm following afternoon. What more could you ask for. Thanks

From: Shelley
in Brighton
Sent: 12 November 2012
so happy with the servic and delivery hve recommended to all my family and friends.

From: minxxe
in south london
Sent: 09 November 2012
excellent fast delivery time and was kept informed of timeslot on the day. cannot fault kiddicare.com very happy with producct and service.

From: chantilly
in Lincolnshire
Sent: 09 November 2012
I ordered this carseat at 6pm thursday, and it turned up at 1pm Friday, after I was told it would be arriving between 1239pm and 139pm. Absolutely fantastic service, and for free as well Can't beat it. Have used kiddicare before and will definitely use again.

From: Happy Mummy
in Newport, South Wales
Sent: 08 November 2012
It was a shame the playpen mat was torn when it arrived. However af ter contacting Kiddicare by email it was replaced by the supplier within a few days. Couldn't ask for better service from Kiddicare. Although it was a shame the replacement mat was grey and not blue like the original. Overall excellent service and prompt delivery.

From: mummykj
in Sussex
Sent: 08 November 2012
Ordered a week and a half ago. Called today to find out where they were and was told they never even sent them out to me and that they were now out of stock and discontinued No contact to tell me this though, I had to call them.

From: mumto2gorgeousgirls
in hampshire
Sent: 08 November 2012
Delivery was great, next day delivery and text in the morning to say an hour time slot, so no waiting in all day arrived in ex condition, no damage to box etc

From: zebra
in kent
Sent: 07 November 2012
next day,with everything else i ordered impressed.

From: fifi
in lincolnshire
Sent: 06 November 2012
the delivery is excellent i ordered it monday night and it was here just after dinner on tuesday, plus it was free delivery. kiddicare have one of the best services iv'e experienced.

From: ChumpyChops
in Peterborough
Sent: 06 November 2012
Purchased from the store so no comments on delivery - the store staff were helpfull as ever.

From: MummyToBe Sophie
in southampton
Sent: 06 November 2012
I ordered on monday morning and recived tuesday morning Kiddicares delivery sevices are excellent Very pleased it was in perfect condition when it got to me boxes where perfect everything you want when you buying online

From: momOFtwo
in London
Sent: 05 November 2012
the delivery was great. expect it when they've arranged the time. it comes in your door even a bit earlier.

From: CJ
in Hertfordshire
Sent: 05 November 2012
Box was damaged on the way and no manual included but seat in perfect condition.

From: Nana B
in Devon
Sent: 05 November 2012
One of the best online ordering delivery services I have ever used. Product arrived at the time given in email - excellent

From: momOFtwo
in London
Sent: 05 November 2012
the product delivery is prompt. arrived in very good condition.

From: adipoli
in kinver
Sent: 05 November 2012
1 hour delivery slot is useless if you deliver to 'neighbour' who lives in another street while I was waiting to collect the parcel at home...the delivery man did not even bother to come at my house to check If someone was there...awful delivery service...the worst is when I tried to ring the parcel service there was not even a number to contact ...my email is still unanswered...

From: Gina
in Birmingham
Sent: 04 November 2012
Excellent customer service from Kiddicare almost a year after purchasing product. A small plastic support from the chair broke off when my son fell off his chair he was standing and mucking about, not sitting still. Within 3 minutes of contacting Kiddicare, a new plastic support is hopefully winging it's way to us. That's renewed my faith in customer care, well done Kiddicare

From: Cate's Mummy
in Bristol
Sent: 03 November 2012
Delivery within 24 hours of order and the text update meant I knew what time it would be here within an hour.....why can't all companies be this prompt and effective

From: postle82
in Wales
Sent: 01 November 2012
Delivery couldnt be any better, love the hour slot no waiting around all day.

These are not necessarily the views of Kiddicare.com

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