Power Reviews Service Comments June 2010

From: Kelly
in Monmouthshire
Sent: 30 June 2010
Love, love, love the delivery service from Kiddicare. Prompt e-mails up-dating you with the progress of your items to be delivered, and even an hour time slot as to when you can expect it. Service is fantastic and is simply streets ahead of any other on-line delivery service I've ever used.

From: J's mummy
in Crawley
Sent: 30 June 2010
Delivery arrived the next day i received a text with delivery time and it came in the time specified. Very happy with the service.

From: ratty
in East Yorkshire
Sent: 30 June 2010
Fast, excellent condition and i love the text service made it easier and i knew when i should go out, also was easy to re arrange. Arrived within the hour that was said. Fab.

From: Foo
in Westmidlands
Sent: 30 June 2010
Brilliant Service I ordered my Phil and T eds Pram on Thursday 24th June and the Pram was at my door Friday 25th June at 1020 I was amazed most places you have to wait weeks to get your order The box came in perfect condition,i have had problems in the past with orders coming in very distressed boxes and items damaged etc... but this was brilliantEven the delivery man was lovely and friendly I had a question regarding part of my order so emailed kiddicare and they got back to me very quickly with the answer i was looking for Very helpful and i will be coming back to shop at kiddicare again very soon

From: fizzcampbell
in London
Sent: 30 June 2010
Annoyingly, half my order turned up on a week day when I'd paid for a Saturday delivery. However, customer service were super-efficient in resolving the complaint I'd made.

From: Nicky
in London
Sent: 30 June 2010
Excellent service. The delivery arrived bang on time at the very beginning of my 1 hour window. Rearranging delivery was so easy - literally the click of a mouse from the delivery confirmation email. Very impressed.

From: Suzi Jo
in Scottish Borders
Sent: 30 June 2010
Fantastic Ordered at 3pm on-line and received before midday the next day, by courier, for free

From: mandy
in paisley
Sent: 30 June 2010
delivery was great, it arrived the very nexy day even txt me in the moning to tell me what time it would arrive.

From: Becca
in Letchworth Garden City
Sent: 30 June 2010
WE had one downside to our delivery, we were told it was going to be between 12 and 1 but it never arrived until 2.30. But that is the only negative comment I have.

From: Mrs Lange
in Ely
Sent: 30 June 2010
I ordered the tables online last friday and they were delivered within 24hrs, which was perfect in time for use on sunday. Would recommend to anyone with children.

From: Princess Jules
in Cheshire
Sent: 30 June 2010
Excellent and incredibly quick delivery. I was given a delivery slot as well so that I could make sure someone was in when it turned up. Unbeatable.

From: Michelle
in London
Sent: 30 June 2010
The delivery service was excellent - it's great that they text to give you an eta Best delivery on the web

From: HH Mum
in South London
Sent: 30 June 2010
Excellent service and delivery as always. Except the one-hour time slot on a next day delivery can backfire. I didn't realize it would come next day when I ordered it and wasn't able to clear my schedule for the following day. Not finding out when exactly the one hour slot is until the morning of the delivery makes it quite difficult to rearrange anything you've got scheduled as well. I understnd why they've got to do it that way, but I would rather be able to choose the day of delivery.

From: Jo Mum of two cheeky children
in Kent
Sent: 30 June 2010
Prompt delivery, arrived in excellent condition. Received a text saying what time they would deliver that day and arrived ten minutes later

From: Shovel
in London
Sent: 30 June 2010
Best service ever. Next day delivery. Email to confirm, a text to say exact hour slot 1203 - 103 And it did turn up in this slot. Couldn't have asked for more. Will def use you again and again.

From: Tracey
in Surrey
Sent: 30 June 2010
This is the first time I have used kiddicare and I am so pleased with the service. The emails and texts advising me of my order status are invaluable and the product arrived so quickly. A brilliant service

From: victoria
in bucks
Sent: 30 June 2010
excellent service very prompt delivery and product was in perfect condition

From: Beanazoid
in Somerset
Sent: 30 June 2010
Very quick delivery and product was in excellent condition.

From: billy whizz
in Stourbridge
Sent: 30 June 2010
Excellent delivery as always. Was disappointed with price match promise though Make sure you read terms and condtions carefully. I could buy online or instore 5 cheaper from mothercare, but thought i might aswell buy from kiddicare as was ordering other items at the same time. Beware because kiddicare adds the delivery charge ontop of the competitions price which meant it was only pence cheaper. I got a refund of 0.001p from kiddicare Would have got it from mothercare if i had been more diligent.

From: Mummy
in Norfolk
Sent: 30 June 2010
can't fault kiddicare service or delivery. will use again.

From: Lainsy
in Scotland
Sent: 30 June 2010
Fantastic service and delivery. Ordered around 4pm and received the very next day - doesn't get any better than that

From: Mummy
in Norfolk
Sent: 30 June 2010
can't fault kiddicare service or delivery. will continue to use in future.

From: Lainsy
in Scotland
Sent: 30 June 2010
Ordered around 4pm and delivered very next day - doesn't get better than that

From: Lainsy
in Scotland
Sent: 30 June 2010
Ordered around 4pm and delivered very next day - doesn't get any better than that

From: April
in London
Sent: 30 June 2010
Great delivery service I was given a 1 hour time slot before delivery so I don't have to wait around all day, and it's free delivery. Excellent

From: Lainsy
in Scotland
Sent: 30 June 2010
Ordered around 4pm and delivered very next day - doesn't get better than that

From: gemsy 1st time mum
in sheffield
Sent: 29 June 2010
The delivery service was superb. I recieved a txt message before the delivery arrived, and the products were delivered in great condition.

From: relishgirl
in london
Sent: 29 June 2010
i had an email on the morning of the expected delivery day telling me it would arrive between 11.26 and 12.26 it arrived at 11.27 - can't get much better than that I have had a number of deliveries from the likes of John Lewis, Mothercare, none of which have touched this for efficiency.

From: Nanny Pammy
in chelmsford Essex
Sent: 29 June 2010
Superb delivery and communication,email and answerphone msg to state delivery time. Arrived in perfect condition with free car sunshades in each box. Colour not as shown on website but prefer one that was sent anyway. Seats cheapest that i have found so all round brilliant service. Thank you.

From: Wonderful Papa
in Ilford Essex
Sent: 29 June 2010
Delivery was prompt and arrived in good condition.

From: Crissie
in Southend On Sea
Sent: 29 June 2010
Service was great and delivery very fast, I would come back again in an instant.

From: shel
in barnsley
Sent: 29 June 2010
delivery was excellent allocated a 1hr time slot and it came 10 minutes into this time in good condition

From: BAZZY
in NORTHEAST
Sent: 29 June 2010
EVERTHING WAS EXTREMELY ORGANISED FROM PLACING ORDER TO DELIVERY, WE GOT TEXT UPDATES MADE IT REALLY GOOD RECOMMENDED TO ALL THE FAMILY

From: Dima
in london
Sent: 29 June 2010
delivery was with me in 2 days, best service ever.

From: Rachelle
in Wiltshire
Sent: 29 June 2010
Speedy delivery, well packaged, excellent customer care. All as expected with Kiddicare, very professional company

From: Rachelle
in Wiltshire
Sent: 29 June 2010
Speedy delivery, well packaged, excellent customer care. All as expected with Kiddicare, very professional company

From: Sandy
in Crawley, West Sussex
Sent: 29 June 2010
Fantastic delivery. ordered on wednesday afternoon and got the delivery with interlink at 9am thursday morning. Will undoutedly use kiddicare again

From: KASHMIR
in West Lothian, Scotland
Sent: 29 June 2010
My matress was delivered only 3 days after placing the order - in this time I recieved 2 emails to let me know the expected datetime of delivery. The item was recieved in perfect condition within the window given, so I don't think you can do better than that I also found the customer service phoneline very friendly and helpful.

From: gemsy 1st time mum
in sheffield
Sent: 29 June 2010
The delivery service was great. Cant fault anything about it. I recieved a txt message telling me when it was arriving. Which meant i didnt have to stop in all day waiting.

From: NewParents
in Nottingham
Sent: 29 June 2010
Excellent delivery, on the next day. One of the components was not matching to the item. It was very convenient to raise a complaint ticket in the Kiddicare site itself. Within two days we received the new component by post. My first transaction using credit card failed but the money was gone. Kiddicare reverted the money. When I went to buy again, the price of the item was increased by 30. Kiddicare offered me a purchase for the old price. These guys know how to do business. The best thing is the facility to raise a complaint ticket in the site itself. And its wonderfully followed up and resolved. This is a place where we can buy the items for the best price, for a quick delivery.

From: The ginger hornet
in Llanbrynmair Mid Wales
Sent: 29 June 2010
I was able to set the delivery addres to my work place which ment I did not need to take a holiday to receive the parcel. E-mails of despatch and then tracking information and also a text indicating time of delivery was first class. Delivery came on time and in good condition. Excellent first class. Only down side did find one cheaper after I placed the order. But kiddicare was still very competitive and cheaper than many other suppliers.

From: Nannie pat
in Hull
Sent: 29 June 2010
the delivery was quick and arrived in good condition.

From: shan
in croydon
Sent: 29 June 2010
my delivery was very fast order one day got it the next.

From: Gail
in Bolton
Sent: 29 June 2010
Delivery was spot on - ordered on a Thursday, stroller was delivered the day after exactly when the text I received advised me it would be - fantastic service and will definately use Kiddicare again.

From: paiges mummy
in essex
Sent: 29 June 2010
kiddi care is a great place to buy from. quick easy and they let you know what time they are coming. no waiting in all day.

From: jane
in Essex
Sent: 29 June 2010
Delivery arrived within the time slot. the product was well packaged although the outer plastic bag was very dirty which came off on my lounge suite

From: Amelia
in Abingdon, Oxfordshire
Sent: 29 June 2010
Fabulous delivery service - extremely quick and I had an update by email and text to tell me it was on the way. The product arrived in perfect condition.

From: claire911
in Norfolk
Sent: 29 June 2010
Super dooper fast delivery Ordered the Wed night and it was here Thursday morning

From: Kiwi in England
in ury
Sent: 29 June 2010
Delivery was very prompt - it arrived less than 24 hours after we ordered it. I'd read about the 1 hour delivery slot when we placed the order and thought it sounded like a good idea. However, notification of when our slot would be came only 30 mins before by email, so wasn't really enough warning. I didn't get a text message notification like I thought I would, but maybe I had to do something extra to request that I followed the tracking information and discovered it had been signed for by our neighbour. I was appalled that there was no note left by the courier company to say that our package had been signed for and left at a different address. The highchair box was damaged but the contents inside were well protected.

From: Mother of 3
in Scotland
Sent: 28 June 2010
My delivery was very prompt. It arrived well packaged and in good condition the next day.

From: Maggie
in Dundee, Scotland
Sent: 28 June 2010
Excellent delivery, I liked the text giving an hour spot. Delivery came at stated time, driver was very nice, he tried to deliver the chairs to the nursery which is next door to the Adventure playcentre and there was no bother when I asked him to take them next door.

From: Zulu
in Newcastle upon Tyne
Sent: 28 June 2010
The best delivery service I have ever had Kiddycare updated me on the date of arrival and on that date also informed me of the 1 hour slot in which my product was to arrive. Interlink offers a fantastic courier service, which means there's no panic when having to order a product from Kiddy care last minute. Completely smooth transaction

From: Carlos
in Nottingham
Sent: 28 June 2010
Delivery was made quickly by a courteous courier. Item was in good condition.

From: Jellen
in Camberley, Surrey
Sent: 28 June 2010
The delivery was spot on. Product arrived in good condition but without a manual. I called Customer Service immediately and a very pleasant Kiddicare chap emailed me a copy of the manual right away. I was worried about opening the pushchair without the manual as so many people had mentioned in previous reviews about the safety catch, so I really appreciate the quick action of emailing me the Jane manual.

From: rachelwilliams 21
in Shropshire
Sent: 28 June 2010
Delivery was prompt and gave a text to confirm an hour slot which was brilliant to make sure you were in.

From: SamB
in Cardiff
Sent: 28 June 2010
Brilliant. Ordered Tuesday evening and it was here before 9am the next morning Extremely impressed with the prompt delivery, we qualified for free delivery and the 1-hour timeslot is really good.

From: Nicky
in Essex
Sent: 28 June 2010
My first time to shop at kiddicare. I must say I am very impressed. The next day delivery was prompt. When the item arrived it was damaged. I got so worried and wished I bought from a store rather than on line. I was thinking its going to be a palaver to get it changed. I called up kiddicare, I was on hold for exactley 6 minutes before my call was answered, then my dodgy phone battery died. I called back and my call was answered immediately. The customer reps were very friendly and patient and they dealt with the problem very quick. The very next morning I had the item changed. I fited it on, its turned my buzz 3 into buzz 4, its so much smoother especiall when turning corners. It's even better than shopping at a store. Taking the baby out in this heat is not great. I would defiantly shop at kiddicare again and I'm recommending the site to all my friends. I'm really happy, thumbs up. Thanks I hope kiddicare continues with this excellent level of customer service -

From: Jazz mom
in Scotland
Sent: 28 June 2010
Bit of a faf f getting courier to redeliver after an out of hours first attempt. Unfortunate delay on an item we were needing quickly.

From: Rob
in London
Sent: 28 June 2010
Super quick deliovery, great service. I'll be back.

From: morrismartin
in Coventry
Sent: 28 June 2010
Delivery at the specified time, no problems at all

From: Jackie
in Merseyside
Sent: 28 June 2010
Fantastic delivery service. I was kept informed every step of the way I have never received such service before. The Doidy cups are great and I only bought six to try as a sample but will be ordering more for the Nursery. Good Value for money the children love them.

From: Polly
in e
Sent: 28 June 2010
Delivery was very prompt, and the 1 hour time slot was briliiant as I didn't have to hang around the house all day waiting. Very pleased with the service.

From: Jenimeli
in Liverpool,England
Sent: 28 June 2010
Fantastically fast delivery and right on time when promised in the 1 hour delivery slot.

From: claire Bear
in Lewes
Sent: 28 June 2010
service was fantastic, kept completely up to date at all times, extra fast next day free delivery with a 1 hour time slot texted to me that morning, will definately use kiddicare again

From: rugbymom
in glos
Sent: 28 June 2010
EXCELLENT service...order delivered the morning after order was placed at 4pm-fab kiddicare,as ever..

From: Niz
in Teddington
Sent: 28 June 2010
Delivery was prompt and no problems with the product but when I phoned up to complain about the colour, all I got was You should have checked before hand by phoning us or checking the colour out in a shop which was frankly disgraceful. If a product is advertised as Raspberry and it turns up and it's Fuchsia pink then I'm entitled to a full refund including the cost of the Postage that I had to pay to send the item back as the item is not as described I'll be writing to Kiddie care to ask for a refund of my postage costs 13 as they have refused to pay for this which is frankly terrible. I won't be using them again until this issue is resolved to my liking

From: Leo
in Newcastle
Sent: 28 June 2010
Excellent delivery service. I have never dealt with a company that has such a fantastic delivery service. It was delivered the next day and I received an email telling me what time it would be delivered.

From: G DAD DAVE.
in Ledbury Herefordshire..
Sent: 28 June 2010
Arrived about 10 minutes after your email said it would. What more could I ask... I'm an old man and I got the cot up and ready quickly with little effort. My 19 month old grand daughter slept like a log so no complaints there and the parents happy also . WHAT MORE CAN I SAY.

From: Hazel
in London
Sent: 28 June 2010
Delivered next day and received an email and text to let me know when to expect the delivery which was really helpful as you don't need to spend all day waiting Was nervous about receiving parts that may be scratched or damaged in some way as this is always a problem when ordering online but everything was fine.

From: fefka
in Edinburgh
Sent: 28 June 2010
Very quick, everything in good condition and on time. Good comunication - e asy way to rearange delivery date.

From: Sam
in London
Sent: 28 June 2010
Ordered this at 1pm on a Wed and it arrived at 12 the next day. Bang on the start of the hour time slot stated on the email we were sent. Fantastic service.

From: Judith
in Burnley
Sent: 28 June 2010
Great servicedelivery from Kiddicare, I just wish that all online companies offered the same service. My goods arrived within the given timeslot and in good condition

From: Jura
in London
Sent: 28 June 2010
Excellent service, free next day delivery Got the message, confirming that item is due for delivery. Excellent, thank you

From: anca
in poole
Sent: 27 June 2010
the fastest delivery you can hope for. i knew they said it will be here the next day, but as with other retailers, you dont always believe them. well, believe kiddicare i had to use the costumer service and they were briliant. i cant thank them enough for how nice theyve been. THE BEST SERVICE I GOT...EVER

From: BrownBird
in Cornwall
Sent: 27 June 2010
As always the delivery was super fast and communication was brilliant, they text you to let you know when the delivery will be and if it is not convenient you can text back to rearrange. The product was well packaged and arrived undamaged. Oh, and the best price around. Fantastic

From: mandiepatt
in norfolk
Sent: 27 June 2010
FAB delivery. would pay other companies a premium of about 10 but the best thing was, it was free. the comms from kiddicare and the courrier were great, text msg and tracking e-mails were very accurate and overall, a wonderful shopping experience Was packaged well, customer service was excellent

From: michelle
in coatbridge
Sent: 27 June 2010
Service from Kiddicare is excellent They emailed and texted me a delivery time slot, this is great as i didnt need to wait in the house all day.

From: loulabelle
in north east
Sent: 27 June 2010
Very precise delivery that kept me informed of exactly when my item would be with me.

From: Lisa
in Beaconsfield
Sent: 27 June 2010
Kiddicare did exactly what they promised. I ordered my buggy the day before my holiday and I was promised next day delivery and got it. I got a text telling me exactly what time the buggy would arrive and it did. I will definately use Kiddicare again, the buggy was also cheaper here than anywhere else - Thanks Kiddicare

From: GrannyAcky
in Cumbria
Sent: 27 June 2010
Ordering, paying, delivery - all FIRST CLASS. I will certainly use Kiddicare for future purchases.

From: F is for Father, M is for Mother
in Leicester
Sent: 27 June 2010
Delivery was great, arrived in good condition. Very quick and exactly during the time I was emailed it was to arrive. So no one needed to be in all day waiting.

From: New dad
in Worcs
Sent: 27 June 2010
I ordered this product and received next day delivery. All arrived in good condition.

From: Yummy mummy fiona
in Staffordshire
Sent: 27 June 2010
Received email saying would arrive between 10.30 and 11.30, at 10.30 on the dot delivery van turned up Excellent service.

From: Liverbird Warrior
in Stockport
Sent: 27 June 2010
Delivery was the gold standard that all companies should aspire to. We were emailed and also received a text message giving a delivery slot from the courier for a one hour slot. We also had the option to change this to ano ther day. The delivery came 4 minutes into the delivery slot. I cant say enough about how this is so convenient and should be what every company should be doing. I have had no need to contact customer service. I would definitely use Kiddicare again.

From: JGWR
in London
Sent: 27 June 2010
Can't praise Kiddicare highly enough for their delivery service I ordered on a Monday evening and it arrived on Weds lunchtime within the one hour slot I was emailed with that morning - I wish there were more companies that provided that service

From: mandiepatt
in norfolk
Sent: 27 June 2010
FAB delivery. would pay other companies a premium of about 10 but the best thing was, it was free. the comms from kiddicare and the courrier were great, text msg and tracking e-mails were very accurate and overall, a wonderful shopping experience Was packaged well, customer service was excellent

From: Ellouise
in Cardiff
Sent: 27 June 2010
The most efficient ordering and delivery service I have ever used - I ordered 3 products at 5pm and recieved them by 9am the following day. In the meantime I had received a text and email confirming the order delivery.

From: breigeyc
in nottingham
Sent: 27 June 2010
Excellent delivery service, love the e-mail service. Polite friendly delivery driver arrived 5 mins into hour delivery slot

From: Mrs Owen -
in Swansea
Sent: 27 June 2010
Delivery very quick and packages perfect No bumps or bruises -

From: dianemonica
in londonderry N. Ireland
Sent: 27 June 2010
couldnt believe how quickly my pram was delivered. will use the website again.

From: JB
in Cookham
Sent: 27 June 2010
Excellent delivery, quick and even given a specific hour it would be delivered in on the day...c an't fault.

From: nexus
in cambridgeshire
Sent: 27 June 2010
servis is excellentnext day delivery and they arrived exactly on time

From: Happynan
in Leicester
Sent: 27 June 2010
Was amazed when i got email telling me the time of delivery to the hour it arrived as stated Very Very pleased. this is how a company should be run

From: mildrid
in bucks
Sent: 27 June 2010
great to deal with delivered in the hour slot we were given very helpful

From: WELSH GIRL
in WALES
Sent: 27 June 2010
VERY PROMPT AND IN GOOD CONDITION. APPRECIATED THE INFO ON TIME SLOT FOR DELIVERY. WILL DEFINATELY USE YOUR COMPANY AGAIN. THANKS

From: mandiepatt
in norfolk
Sent: 27 June 2010
FAB delivery. would pay other companies a premium of about 10 but the best thing was, it was free. the comms from kiddicare and the courrier were great, text msg and tracking e-mails were very accurate and overall, a wonderful shopping experience Was packaged well, customer service was excellent

From: Sussex mum of 4
in E Sussex
Sent: 26 June 2010
Excellent service delivery exactly when advised it would be.

From: JJ
in Bristol
Sent: 26 June 2010
Excellent service. Arrived within the 1 hour time slot and within 1 working day as promised. Packaging in excellet condition. Would recommend Kiddicare to friends.

From: Nina
in London
Sent: 26 June 2010
It did arrive the next day but it was not in good condition. It looked like somebody already tried to put it together and then returned it so it was scratched and the hindges were lose and damaged. I informed customer services - I did not want to return it, that is my mistake, should've sent it back immediately but it would have been too complicated - asking them just to send me a spare slow closing hindge, because I was afraid that my little one will hurt himself if the lid closes on his fingers. They were not helpful at all, probably because I was not rude or fussy, so they ignored me and sent me a spare part only after more than a month. I have bought many things from kiddicare since I had a baby but I am so disappointed now I will never shop with them again

From: moonsterjo
in London
Sent: 26 June 2010
Fast delivery very satisfied. email and text message alarm were terrific

From: Debs
in Edinburgh
Sent: 26 June 2010
Great as always, delviery was as stated and communication very good.

From: mac's
in Derbyshire
Sent: 26 June 2010
Very quick delivery, arrived in perfect working order.

From: Auntie Lyn
in Yorkshire
Sent: 26 June 2010
Very impressive service, ordered on Sunday evening and arrived Tuesday morning. Text messages received to advise on delivery time which was very useful. Arrived spot on delivery time given. Can't get better than that.

From: Greatful 1st time mummy
in Leeds
Sent: 26 June 2010
Delivery arrived exactly when the text said it would and the delivery man was lovely and freindly.

From: Kez 2397
in North Wales
Sent: 26 June 2010
Poor delivery service - ordered primarily for the 1 hour delivery slot so would not have to wait in all day however received a 10 ... yes ten .... hour slot. When I queried this with Kiddiecare they spoke to Interlink and I was then told that the driver was already out and to keep checking the website which had no further information on it. I did this through the day however there was no change on the website and at 3pm, having waited in all day I contacted Kiddiecare again to be told after they spoke to Interlink that the driver had gone home sick and the parcel wouldn't be delivered until the following day. In total for a 1 hour delivery slot I waited a total of 11 hours - not impressed at all. Customer care were very helpful the second time I called - thanks Sam.

From: honeypenny
in stockport
Sent: 26 June 2010
Excellent delivery service. Love the one hour slot. Was able to go out in the morning knowing that I would get a text with my time slot and make it back in time. The only thing I would say is that you lost a sale last month. My mum wanted to order something to be delivered to Northern Ireland but decided that the 19.99 delivery charge was a bit steep so ordered from one of your rivals instead with free delivery. I understand that it is more expensive to deliver to non-mainland UK but other companies offer free delivery to Northern Ireland. Please sort it out Kiddicare

From: Mom of Jason
in Macclesfield
Sent: 25 June 2010
The delivery was prompt and the products very well packed. I live in the second floor and it was delivered to my door, brilliant.

From: Lugs
in Bristol
Sent: 25 June 2010
Absolutely fantastic. I ordered this product one afternoon and it arrived the next morning and delivery was free - could not fault the service at all.

From: G
in London
Sent: 25 June 2010
The delivery service was outstanding. I ordered this at 16.55pm on a Monday and as promised the package arrived the next day at 17.14pm. I was given a time of between 17.04-18.00pm. Now that's what i call prompt service

From: Mum at Last
in Scotland
Sent: 25 June 2010
As we live in Scotland we are used to adding on an extra day or two to any delivery that we are promised. However it always comes and arrives packaged very well so we are happy with the product inside.

From: Gran
in Glasgow
Sent: 25 June 2010
whole on line process easy to use and kept updated with order process

From: Jaqmin
in Doncaster
Sent: 25 June 2010
The service from Kiddicare is fantastic, i was very impressed. Ive never bought anything from Kiddicare before so read the reviews beforehand. The item came within the hour delivery slot that i got emailed and it is so much better as it allowed me to go out in the morning without worrying that it will turn up whilst i was out.

From: Bob
in Leeds
Sent: 25 June 2010
Really impressed with the next working day delivery although the tracking only seems to work after you receive an e-mail from Kiddicare, which is no problem

From: Carlos
in Nottingham
Sent: 25 June 2010
Item arrived in perfect condition. Delivery was extremely quick and the couriers were courteous and accomodating.

From: Darren
in Macclesfield
Sent: 25 June 2010
Dis-appointed with delivery. Was quickly dispatched which was great. Arrived in good condition. But it arrived 2 hours after our allocated time slot, without any warning, which was frustrating after all the hype about the accurate 1-hour delivery time. Maybe we were just unlucky, think the guy did have problems with the van, but th ey could have updated the time if delays

From: Linzi
in Milton Keynes
Sent: 25 June 2010
The item was out of stock when we ordered it but arrived on time when they said it would. The product arived in good condition, boxed nicely. It was so easy to put together, I did it at 9 months pregnant We had a faulty front wheel, we did not notice this untill we used it for the first time, the wheel had a slight judder, it did not effect how the pushchair ran it was just noticable to us. I contacted Kiddicare, sent them a picture of the wheel, by looking at it it didnt appear to have a fault, on my say so they sent out a new wheel, which I received within 3 days and now its perfect.

From: Happy Mummy
in Leeds
Sent: 25 June 2010
The delivery was excellent. So helpful to receive a text message that morning telling me the one hour slot when the delivery would arrive and it came on time, in great condition. Brilliant not to have to wait in all day wondering when it would arrive. Thank you Kiddicare

From: Fifi
in Herts
Sent: 25 June 2010
The service and delivery were outstanding - I ordered at the last minute before our holiday and was delighted to see that I could get next day delivery at an affordable cost. The text message updates informing me of the delivery were also fantastic - I am very impressed with Kiddicare.

From: Glamourous Gran
in Hertfordshire
Sent: 25 June 2010
The delivery was within a very fast turnaround time as specified on the website and l was given advance notice of a one hour window detailing when the product would arrive.

From: M
in Essex
Sent: 24 June 2010
Paid for next day delivery which arrived before 9am.

From: mysunshinebaby
in Dorset
Sent: 24 June 2010
My delivery was very quick on this item, however once i'd unpacked the parts i saw that the base had been badly dented. I was very disappointed but really couldn't be bothered collapsing and re-packing the entire thing to send back. I suspect that Cosatto is to blame rather than Kiddicare anyway.

From: granny
in pontefract
Sent: 24 June 2010
my delivery was very quick . arrived in good condition.iam very pleased.

From: Kristine
in Leeds
Sent: 24 June 2010
- Prompt Delivery - Item arrived in good condition

From: Jenlar
in York
Sent: 24 June 2010
Delivery amazing, arrived next day and text to say what hour it would be arriving and a choice to change day if required. Very immpressed, why cant all deliveries be that good.

From: Lily
in Cardiff
Sent: 24 June 2010
Kiddicare gave me a one hour delivery slot and it came on time Excellent service.

From: Debsy59a
in Stratford-Upon-Avon
Sent: 24 June 2010
Delivery was very quick and i was kept informed by e mails. Very good service.

From: niknak958
in Southport
Sent: 24 June 2010
Delivered the next working day. Delivery man was polite and helpful. Cannot fault Kiddicare. thanks

From: Bets
in London
Sent: 24 June 2010
Our delivery was very prompt, it arrived in good condition.

From: Curlyshirley
in Lichfield
Sent: 24 June 2010
Very good service. I was out when the delivery first came but was able to easily book another day on line. The only problem was that my e-mail to say that the goods were arriving between 09.30 and 10.30 was received at 13.30

From: Amy
in rks
Sent: 24 June 2010
Great service and prompt delivery. I recieved a text in the morning to give me a one hour timeslot. Couldn't ask for anymore

From: ZgY
in Didcot
Sent: 24 June 2010
Delivery took 2 days instead of one and thank goodness for the extra packaging as it looks like some baby food spilled on it...miinor teething problems I suppose.

From: Lisa S
in Nottingham
Sent: 24 June 2010
Perfect delivery service. Ordered on the Saturday night and was delivered on Tuesday morning. Was kept up to speed on delivery progress via email and even received a text giving me a one hour delivery window which was fantastic.

From: FlyMe
in Kent
Sent: 24 June 2010
Delivery was prompt. The product was in perfect condition. Customer service were very helpful.

From: Tikkacat
in Devon
Sent: 24 June 2010
Ordered 10.30am on the friday and received it at 12 noon on the monday. First class service as ever.

From: SCRO55
in Somerset
Sent: 24 June 2010
Amazing delivery - very quick and recevied text and email to specify 1 hour delivery slot - ideal

From: Kelly
in Swansea
Sent: 24 June 2010
Outstanding service, best I've ever received. Always kept informed, very quick.

From: LMac
in Edinburgh
Sent: 24 June 2010
Really great service. Communication throughout was excellent. Pushchair arrived on time.

From: Tanya
in Hartlepool
Sent: 23 June 2010
Delivery was fantastic, I think the text message the day before advising it is going to be delivered is brilliant and the text on a morning advising an hours time slot is perfect. Product arrived in great condition.

From: Victoria
in Colchester
Sent: 23 June 2010
delivery was within the hour stated in the text, arrived in perfect condition.

From: Lancslass
in Lancashire
Sent: 23 June 2010
we have bought alot of products from Kiddiecare, always been very happy with the service and products and also prices, and what is a great idea is when we get a text saying your parcels are on there way, also when the delivery person rings or texts you to ask if your at the address your getting your products delivered to and its ok to deliver them.

From: tammmmm
in newport
Sent: 23 June 2010
Delivery arrived fairly prompt although it came without instructionuser guidelines. Sent kiddicare email but have not recieved reply so I downloaded a copy from the internet.

From: mum of 3 and a dog plus the hubby
in Scotland
Sent: 23 June 2010
Delivery was excellent ordered it on thursday at 4.55 and the pram got delivered at 11.30 friday morning. the one hour delivery slot was the best not having to wait in all day for it. Would hope other companys will use lol

From: rebekka1705
in sheffield
Sent: 23 June 2010
the delivery was brilliant , i love the 1 hour time slot 13.32 to 14.32 and arrived at 13.38.. brilliant brilliant kiddicare keep up the good work

From: Jen
in North Wales
Sent: 23 June 2010
Fantastic service. Next day delivery and a text to confirm the time of deliver. Perfect. Delivery was scheduled for 13.35 and 14.35 and it arrived at 13.50. Cant praise enough on the delivery

From: rebekka1705
in sheffield
Sent: 23 June 2010
the delivery was brilliant , i love the 1 hour time slot 13.32 to 14.32 and arrived at 13.38.. brilliant brilliant kiddicare keep up the good work

From: vik
in Lincolnshire
Sent: 23 June 2010
Wow, Text came through day before saying dispatched. Next day text saying what time. Only had to wait in for an hour. Delivered bang on time. Really pleased.

From: 1st time parent ahhhhhh
in oxfordshire
Sent: 23 June 2010
Excellent delivery one hour slot idea. Really pl eased with service from kiddicare.

From: mum 06
in Berwickshire
Sent: 23 June 2010
Good service from Kiddicare however interlink express let me down badly.They text me the day after ordering to say delivery would be between one and two,however when the driver came he only had one of the three packages.I phoned them and they were useless,full of lies and excuses.I then had to take the next day off work for the delivery of the other two packages.Kiddicares great service is badly let down by interlink express.I think itwould be appropriate for them to drop the express from their trading name.

From: Mam of 5
in Cumbria
Sent: 23 June 2010
Excellent Delivery. Got a text giving me delivery time within an hour which was great as i have nursery and school runs to do. I have never experienced a text service like this and it was supurb. I applaude kiddicare.com for providing the text service which is ideal to fit in with busy family life.

From: Smiley mummy
in Kent
Sent: 23 June 2010
Ordered product on thursday and it arrived early monday morning. Packaged well.

From: Frida
in Haywards Heath
Sent: 23 June 2010
Extremely good delivery service with given time slot via SMS. And possibility to reschedule too.

From: Granny Sue
in Co Durham
Sent: 23 June 2010
Delivery on time as promised, and product arrived in perfect condition. Customer service excellent as I had to amend the delivery address after the product had already been despatched. This was done without any bother. Thank you.

From: ruuwen
in Sheffield
Sent: 23 June 2010
Great delivery arrived exactly when they said it would would recomend this to my friends

From: BeckiElizabeth
in Cheshire
Sent: 23 June 2010
The Delivery service is fantastic, it came within the time slot given and he even helped me bring it inside it was quite heavy they are always friendly and helpful

From: mummy jo
in warwickshire
Sent: 23 June 2010
fantastic service. Text message one hour before delivery was going to be with me so no need to wait in all day. Excellent

From: Super Gran
in Rickmansworth
Sent: 23 June 2010
Perfect delivery exactly the time specified which I think is very important if you have problems at this stage it can put you right off no matter how good the product is Keep up the good work.

From: Mateo
in Slough
Sent: 23 June 2010
I have no word to say how good is kiddicare's service. I got a text and an email saying the time of delivery, which arrived on time, and my goods were perfect

From: Kate
in Blaydon-on-Tyne
Sent: 23 June 2010
Website advertised a 1 hour delivery slot but I was given a 10 hour delivery slot. Tried ringing Kiddicare but was advised I would be in a queue for approximately 10 mins. I emailed Kiddicare to find out what had happened to the 1 hour delivery slot - I got a reply 6 hours later. The email then contained the incorrect information. On this occasion I was disappointed with the service as I have previously been very impressed. I will be thinking again about using the website in future.

From: stinky
in St.Albans
Sent: 23 June 2010
very pleased with the delivery, the one hour time slot was helpful for planning the day.

From: Clydeview
in scotland
Sent: 23 June 2010
Brilliant service. Could not fault anything. Speedy delivery and customer orientated. 7 stars

From: Cheshire cat
in Edinburgh
Sent: 23 June 2010
Very helpful being given a one hour delivery slot.

From: Sabrina
in Ireland
Sent: 22 June 2010
Very prompt delivery. Arrived in perfect condition in Ireland 2 days after ordering it.

From: jm79
in Dublin
Sent: 22 June 2010
Arrived within 4 working days in great condition. Well packed

From: Amanda Dix
in Nottingham
Sent: 22 June 2010
Fantastic company who always deliver so quickly, your service is second to none. I am always delighted to deal with you. Thank you once again for great service and fantastic prices.

From: Janey, Mum of Two
in Devon
Sent: 22 June 2010
Delivery was sooner than expected and within 48 hours. Had a text to say it was on it's way and i t was Brilliant

From: julesgrace
in middlesbrough
Sent: 22 June 2010
as usual kiddicare is right on time, i love the text system to let you know when your item is showing up, will be using kiddicare again.

From: Jas new mum
in London
Sent: 22 June 2010
Delivery was late, and parcel was left downstairs. When asked to bring to the property, was told to 'bring it myself' or it would be taken away to be redelivered - very rude and unhelpful

From: Pilates Mum
in Essex
Sent: 22 June 2010
Very quick Ordered on a Thursday arrived on Friday for the weekend.

From: Roxanne
in Lancashire
Sent: 22 June 2010
Delivery was next day - by a courier that gives a time estimate... Best delivery service i've ever experienced. Superb

From: Nannie Annie
in Hunstanton, Norfolk
Sent: 22 June 2010
Ordering on line could not have been simpler and I was kept informed of delivery. Unfortunately, the full delivery address was not passed to the delivery driver who had problems delivering on the day specified and had to return with my goods to the warehouse. However, this was no problem as I was contacted and delivery was made next day. The lady who dealt with this was extreemley nice and helpful. My Son was very happy with the delivery and I thank you for such super service all round. We will definitely use your company again and recommend you to family and friends. Thank you very much Kiddicare Anne and Martyn Godfrey

From: Looby
in Waltham
Sent: 22 June 2010
Arrived in good condition and on time as always with Kiddicare. Phone texts are really useful as it saves me waiting in all day. Thank you Kiddicare.

From: mum of 2
in ely cambridgeshire
Sent: 22 June 2010
product arrived in fantastic time ,driver unloaded in to house, product condition excellent

From: charlie
in manchester
Sent: 22 June 2010
Fantastic delivery as stated. Helpful and friendly delivery driver. Arrived in excellent condition.

From: Tubs
in Coggeshall
Sent: 22 June 2010
As someone who does most of his shopping via the internet, I have found Kiddicare to be far and above the best for customer service. I preordered this Quinny bag knowing that it was out of stock. So I'm very happy to recieve it 3 days later and not the two weeks that was quoted. I'll not hesitate to recommend Kiddicare.

From: jack111
in Ashbourne
Sent: 22 June 2010
Delivery was prompt but my request to have it delivered on an alternative day was ignored. Goods were left with a neighbour but no note left for me to tell me they were there. Resulting in a grumpy neighbour wondering why they had to hand deliver them to me a day later.

From: Kiddiecare fanatic
in Glasgow
Sent: 22 June 2010
I love kiddiecare The service is fantastic My deliveries have always been on time and in good condition. Very nice driver as well. Would highly recommend Kiddiecare to all my friends with children and I'll continue to use the website for everything I need for my baby

From: Vics
in London
Sent: 22 June 2010
As always excellent delivery time This is such a help as I have a new baby and means I don't have to trawl around the shops and carry the item. Thank you Kiddicare.

From: Ping
in Dulwich, London
Sent: 22 June 2010
Amazingly fast delivery - items arrived before lunch the following day. Shame about the incredibly grumpy delivery driver

From: to be
in Leeds
Sent: 22 June 2010
I ordered the chair very late at night last Wednesday, had a dispatch e-mail by tea time the next daythe Thursday and it was delivered at 9am on the Friday. I HAVE NEVER KNOWN SERVICE LIKE THIS - EFFICIENT, INFORMATIVE AND SUPER-SPEEDY BET THE OTHER SHOPS CANT BEAT KIDDICARE FOR SERVICE AND CUSTOMER SATISFACTION .

From: CaveWomen
in Middlesbrough
Sent: 22 June 2010
Very impressed with contact from Kiddicare.com regarding delivery as me and the kids didn't have to hang around all day waiting and wondering if we could enjoy the sunshine and will definately be purchasing again

From: Auntie Leigh
in Edinburgh
Sent: 22 June 2010
Was meant to receive this the next day but interlink got my address wrong not kiddicare. Phoned kiddicare who gave me a number for Interlink. Interlink gave me a bit of attitude on the phone but then changed their tune after realising it was there mistake and delivered it the following day. They also phoned to say when it was nearly here.

From: Joan
in Yateley
Sent: 22 June 2010
Fantastic delivery service.. Knew exactly what time and day it would arrive

From: Ajmum
in Warwick
Sent: 22 June 2010
Bit dissapointed this time with delivery. I selected to have the delivery 1 day later by text which was confirmed, I then logged onto website as instructed to find out my 1 hour delivery window for that day only to find the website a bit confusing and the comment delivered. no 6. there was no card put through the door to say it had been signed for by a neighbour. Not a huge problem just a waste of my time. Will still use you as I've never had a problem before and these things happen.

From: spicysudhi
in bristol
Sent: 22 June 2010
good delivery, ontime as said. text and emails to confirm the delivery time. fantastic.

From: mum on the run
in england
Sent: 21 June 2010
love the delivery time slots and the email to confirm.

From: Blakey
in London
Sent: 21 June 2010
I have to say, with the text messaging updates of pending delivery, it was a fantastic and speedy service. I knew exactly between what hour to be at home for my package.

From: pandababes
in hartlepool
Sent: 21 June 2010
i coudnt believe the delivery was the next day which i thought it would of took a couple of days so i was well impressed with that .i would definetly order again from kidddicare .. thank you .

From: Kathren
in Bingley
Sent: 21 June 2010
Saturday am delivery was definitley worth it as we ordered 6 items. All arrived on time.

From: Michelle
in Belfast
Sent: 21 June 2010
Delivery was very prompt but I thought was expensive to deliver to Northern Ireland.

From: Emilys Mummy
in Lanarkshire
Sent: 21 June 2010
I was very happy with the service. I liked the text updates. They kept me up to date with when my order would arrive.

From: SL
in Swindon
Sent: 21 June 2010
The service was great, I was kept up to date on my items progress by email and text, and it turned on time.

From: Lee
in Essex
Sent: 21 June 2010
The delivery and service from kiddicare is 10 out of 10 I ordered the cotbed mattress on the Friday, and within minutes received co nfirmation stating my order was being processed. Then later further confirmation that the mattress was in stock and due to be delivered the next working day. When I arrived home, I also had an automated voicemail telling me the same thing. I think this is a great touch incase you do not have access to your emails. On the Monday morning I received an email stating we should expect the delivery between 11.43am and 12.43pm. I loved the fact that we was provided with a delivery slot of one hour, and we were not needed to wait in all day. Also the free delivery is a massive attraction I can not fault the service I have received from Kiddicare and would definately recommend and use them again. Thank you.

From: Jo B
in Lincoln
Sent: 21 June 2010
Delivery was fantastic - speedy and used the text alert service for time slot. Worked a dream. Would definately order for delivery again

From: Bristol Kirsty
in Bristol
Sent: 21 June 2010
Delivery was not prompt. I received a text message stating delivery would be between 11-12, item arrived at 4pm... so I still had to wait in all day. Kiddicare customer services not very helpful. Told me to put a note on my door for delivery to a neighbour, but this is unsafe Might as well of put a note on my door telling people that we are out and to come on in and help themselves to our TV.

From: marypoppins
in yorkshire
Sent: 21 June 2010
Very prompt, love the text message to tell you between what times it will arrive, means you are not waiting in all day.

From: Larry The Lamb
in Wirral
Sent: 21 June 2010
The delivery service was spot on they gave a 1 hour time slot to deliver in which meant I could do other things.Item delivered 14 hour into time slot.I would pay for this kind of service but being free made it much better.

From: Bee Sting
in Bristol
Sent: 21 June 2010
I ordered the baby weavers travel cot and this mattress and they were with me within 24 hours i thought i would have to stay in all day, but I received a text saying they would be with me at 1.43pm - 2.43pm, they both arrived at 1.45pm The best service and customer care EVER, I will be recommending Kiddicare to EVERYONE. Jayne

From: proud mummy
in Shrewsbury
Sent: 21 June 2010
My product arrived very quickly and i was told when it was going to arrive.

From: Wings
in Hampshire
Sent: 21 June 2010
Really easy to order on-line, with a scheduled delivery time that was spot on.

From: 100808smith
in Colchester
Sent: 21 June 2010
Love the text with the time slot so I can either plan my day, or change delivery day completely.

From: Black Rat
in Hampshire
Sent: 21 June 2010
Fantastic superfast delivery arrived before lunch the following day....

From: Mum of 3
in Twickenham
Sent: 21 June 2010
Fabulous and reliable as ever. The product arrived within the alloted hour slot and was in pristine condition with all labels attached and that lovely, new smell. I cannot fault Kiddicare on this occasion or the last. When the product is in stock they are probably the best retailer out there. Thank you

From: Berni
in Nottingham
Sent: 21 June 2010
Delivery was within the allocated time. No problems with delivery or product.

From: PaulK
in Stoke-on-Trent
Sent: 21 June 2010
Delivery was virtually to the minuite of the starting time slot. The tracking was excellent. We will defo shop with Kiddicare again. Much easier than going to the shop and a lot less stressful if you know what you want. Well done Kiddicare

From: Umpa Lumpa
in Basingstoke, Hampshire
Sent: 21 June 2010
Very good... Delivered next working day at the time stated by the website. A

From: Mama Jason
in Manchester
Sent: 21 June 2010
Service was good. The delivery man was kind enough to take it upstair for us plus i received it in less t han 48 days from ordering the product Great

From: Mum of Twins
in Cheltenham
Sent: 21 June 2010
I am so impressed with the communication from Kiddicare and the delivery. It was excellent and I would recommend to anyone. The one thing that would be useful is to have a text message stating approximate delivery time instead of an email, as mobiles are more accessible.

From: Umpa Lumpa
in Basingstoke, Hampshire
Sent: 21 June 2010
Very Good... Delivered next working day at time stated on the website. A

From: NWeb
in Blackpool
Sent: 21 June 2010
super fast delivery. kept informed by text. really impressed

From: Jellen
in Camberley, Surrey
Sent: 21 June 2010
I ordered this delivery to be sent to Northern Ireland where the Grandparents live. I'm used to the Kiddicare free delivery over 30 service, which I expected for this delivery which, after all, is still in the UK. I was charged 19.99 for the off shore delivery. I didn't see this until right at the last minute at check out. Also, there wasn't the one hour delivery slot when delivering to Northern Ireland which was disappointing as I had raved about this to the Grandparents and that they wouldn't have to wait around all day. They did have to wait in all day, we were given a tracking website to go to which was useful and we could see that the packages where out for delivery, but never quite knew when they would arrive. They eventually arrived at 3.30pm, but they did arrive next day delivery and all intact. I wish Kiddicare had made it a little bit clearer that Northern Ireland is not in the Free delivery slot and that it does not have the One Hour time slot option too I did try to search the website to see if that information was there, but it wasn't obvious.

From: NWeb
in Blackpool
Sent: 21 June 2010
Excellent service. Delivery was FREE and quick. kept informed by text message and on the day was given an hour slot when the product would arrive. other companies keep you waiting around all day.

From: Dhvani
in Norfolk
Sent: 21 June 2010
excellent service... was delivered the next day after order.. very happy wiht that.

From: SJ
in Bristol
Sent: 21 June 2010
Ordered on a Thurs pm and it arrived the next day. Love the 30 min delivery slot text - as it is always a pain to have to stay in all day. Excellent service as always from Kiddicare.

From: Jellen
in Camberley, Surrey
Sent: 21 June 2010
I ordered this delivery to be sent to Northern Ireland where the Grandparents live. I'm used to the Kiddicare free delivery over 30 service, which I expected for this delivery which, after all, is still in the UK. I was charged 19.99 for the off shore delivery. I didn't see this until right at the last minute at check out. Also, there wasn't the one hour delivery slot when delivering to Northern Ireland which was disappointing as I had raved about this to the Grandparents and that they wouldn't have to wait around all day. They did have to wait in all day, we were given a tracking website to go to which was useful and we could see that the packages where out for delivery, but never quite knew when they would arrive. They eventually arrived at 3.30pm, but they did arrive next day delivery and all intact. I wish Kiddicare had made it a little bit clearer that Northern Ireland is not in the Free delivery slot and that it does not have the One Hour time slot option too I did try to search the website to see if that information was there, but it wasn't obvious.

From: Claire and her Monkeys
in Wirral
Sent: 21 June 2010
Service and Delivery is the best I have experienced. I do a lot of shopping on line and Kiddicare are definitely number 1

From: Issys Chauffeur
in Cambridge
Sent: 21 June 2010
Delivery perfect, arrived exactly at the time of the initial note, the text service to give an hour delivery slot is great and makes life a lot easier.

From: Lisa Mafia
in Plymouth
Sent: 21 June 2010
A for notification, timing and delivery. We could not fault Kiddicare service. Shame the same cannot be said for other online retailers.

From: Isa
in London
Sent: 20 June 2010
Excellent delivery service. They text you to inform you the hour slot in which the goods will be delivered.

From: JoSo
in Slough
Sent: 20 June 2010
Very good delivery service and was given updates on when the cot would arrive, fantastic.

From: moggz96
in manchester
Sent: 20 June 2010
Quick delivery cot came within designated hour as promised via e mail. Cot arrived in good condition.

From: Marie
in Stockport
Sent: 20 June 2010
I was pleased with the quick delivery, and would definatley recommend kiddicare's services.

From: Carol
in Maidenhead
Sent: 20 June 2010
Delivery 11 next day after I ordered at 4, and love the way kiddicare text you first thing to tell you which hour slot delivery likely to arrive. Excellent service

From: Morganta
in Somerset
Sent: 20 June 2010
I was very impressed with Kiddicare, easy to order, fast delivery next day I love the fact that if you sign up for text reminders, they give you an estimated time of delivery, which was spot on

From: Anna
in Edinburgh
Sent: 20 June 2010
Excellent service. Very good communication. Delivered as stated in messages.

From: flowerpower
in staffordshire
Sent: 20 June 2010
The service and delivery was prompt I ordered on Monday and got the chair on Wednesday - brilliant. The free delivery was a bonus too.

From: zcmarie
in Hampshire
Sent: 20 June 2010
Delivery service was fantastic, received text that morning to say it would delivered between 10.02 - 11.02 and it arrived at 10.05

From: manisha
in west mids
Sent: 20 June 2010
Excellent delivery, although no invoice summary was included to explain why a pack of 4 blue bibs only had 2 blue and 2 cream.

From: New Mum
in Norwich
Sent: 20 June 2010
Love the free next day delivery and the text in the morning to say when delivery is coming. I havent found another retailer who can matc h this let alone beat it Thank you. Service perfect for busy Mum's.

From: sk8isobel
in Berkshire
Sent: 20 June 2010
Delivery was perfect. On time, kept me well informed, couldn't ask for more.

From: bennie
in Beds
Sent: 20 June 2010
Prompt delivery, recieved a text and email advising one hour delivery slot and it arrived promptly, no wasted day waiting in for a 9-5 delivery

From: sandie
in bristol
Sent: 20 June 2010
Absolutely brilliant ordered at 4.50pm and it arrived during the advised time slot the next afternoon. I didn't believe it would but it did. Well done Kiddicare, I will definately be using you again.

From: cupcake
in cardiff
Sent: 20 June 2010
Excellent delivery service. Ordered on Mon am parcel arrived Tue am Very well informed about dispatch also time to expect delivery.

From: Jinjan
in Scotland
Sent: 20 June 2010
Excellent prompt delivery - right down to the exact hour it was to arrive. Thank you kiddicare - excellent service I will use again.

From: cg
in London
Sent: 19 June 2010
Delivery was on time, good condition. Also very useful to have the text to tell me when it was being delivered.

From: RoseNirp
in Salford
Sent: 19 June 2010
We usually have a terrible times with deliveries - but not problems with Kiddicare, got all my texts as expected, paid for Saturday Morning Delivery and got a text on the morning to say it was on it's way that day. Delivery arrived very promptly, friendly service and he even had everything the right way up - Actually the best delivery experience I've ever had the pleasure of. Thank you Kiddicare and Interlink

From: bedbuyer
in edinburgh
Sent: 19 June 2010
I was delighted that kiddicare offered a service that informed me of the hour 13.10-14.10my order would be delivered, however when I returned home 5 mins before the time I had been told, my order had been delivered to a neighbour who had been given an earful from the delivery driver because I wasn't in Great in theory to give exact time order will be delivered, but only if is actually accurate.

From: anika
in london
Sent: 19 June 2010
Very propmt delivery. Was pleasantly surprised by next day delivery.

From: rasyte lt
in halifax
Sent: 19 June 2010
service super. I was informed 1 hour prior delivery that the item is arriving, so I could arrange my friend to be at home at this time.

From: Little Adolf
in Portsmouth
Sent: 19 June 2010
Kiddicare as a really good customer service. I had to change my pram because I didn't like the colour and they guide me step by spet on what to do. Also the delivery system was really efficient. It was quick and the product came as it was expected which is in perfect conditions.

From: Pilberry
in Wolverhampton
Sent: 19 June 2010
very fast delivery, polite delivery driver. excellent product condition.

From: Claire B
in Warwickshire
Sent: 19 June 2010
As always Kiddicare were superfast. i've never had any problems with the delivery service and the new 1 hour slot helps considerably.

From: hotty
in Tonypandy
Sent: 19 June 2010
Arrived on time as per email of delivery time. Fast efficent.

From: Gran
in Cardiff
Sent: 19 June 2010
The mattress arrived within 2 days, packed well in excellent condition

From: Freckles
in Lancashire
Sent: 19 June 2010
Excellent delivery. Ordered on a Sunday and goods arrived Tuesday morning, well packaged.

From: titamagrinha
in Sutton
Sent: 19 June 2010
Didn't receive any information about my time slot Second time this happens. Luckly I had somebody at the house to receive it for me. I'd consider buying elsewhere since I have to stay the whole day at home to wait for delivery, which is a hassle.

From: Jem Ed
in Kent
Sent: 19 June 2010
The 1 hour delivery slot was great. I was text at 8.30 with a slot time of 9.15-10.15.

From: honeybunny1008
in Edinburgh
Sent: 19 June 2010
This was the first time I used kiddicare website and I would certainly use it again. The service was next day delivery and I even received a text message saying roughly when the delivery would be made. - Brilliant

From: Sylv
in Bristol
Sent: 19 June 2010
The delivery was prompt and I received many communications. I was most impressed that the delivery time slot allocated was only an hour, approx. 11am - 12pm, and the seat was delivered during this time.

From: Sarah D
in London
Sent: 19 June 2010
no 1 hour slot texted to me first thing in the morning

From: Mrs Shell
in Bedford
Sent: 19 June 2010
I am really impressed with Kiddicares service and delivery. The emailtext you get first thing in the morning with your one hour delivery slot is great. It means you dont have to stay in all day to wait for your goods to arrive. Brilliant

From: sare sare
in harrogate
Sent: 18 June 2010
delivery was very prompt i ordered about 3pm and my product arrived next morning before 9am brilliant. product in great condition on arrival. was well informed about delivery via phone and email and given a hour time slot when to expect delivery absolutely brill we are well impressed

From: Mummy T
in Shropshire
Sent: 18 June 2010
Fantastic service from kiddicare and extremely quick delivery A

From: MURPHY
in NORTHERN IRELAND
Sent: 18 June 2010
PROMPT DELIVERY HOWEVER PRICEY FOR NORTHERN IRELAND

From: sportsterjo
in Wolverhampton
Sent: 18 June 2010
I cannot fault Kiddicare service and delivery. We ordered at 4.45pm and the cotbed was with us by 11.30am the following day. They do what the say unlike other companies who have let us down big style on their delivery and customer service.

From: Le Mon
in London
Sent: 18 June 2010
Delivery is excellent Managed to get 2 items which I bought on different days to be delivered on the same 1 hour slot.

From: Bee
in Milton Keynes
Sent: 18 June 2010
Fantastic next day delivery with text message service to advise time of delivery

From: Ellie
in Norfolk
Sent: 18 June 2010
Very quick delivery. Sent me a text message to let me know the 1hr slot that it would be delivered in. Only shame is by the time i received the message i was out and unable to receive the parcel

From: sare sare
in harrogate
Sent: 18 June 2010
delivery was prompt ordered late afternoon and was in my hands before 9am following morning. well informed about delivery via phone and email. absolutely fab service

From: Becky
in Wakefield
Sent: 18 June 2010
Excellent service. I had emails and text messages to inform me of when the item would be delivered. The best service I have received from an online shop. Really impressed and would definitely recommend Kiddicare.

From: Anl daddy
in London
Sent: 18 June 2010
Excellent in terms of delivery and customeer service is highly recommended

From: KB
in Lincolnshire
Sent: 18 June 2010
fantastic quick delivery - will use again kept up to date with the stage of ordering and delivery

From: Kishore
in London
Sent: 18 June 2010
Fantastic , fast delivery as promised. Goods arrived on time in its best form. Couldn't ask for more.

From: Nikki
in Bedford
Sent: 18 June 2010
Fantastic delivery Excellent condition, very quick and friendly service. Had the product within 24hours

From: MURPHY
in NORTHERN IRELAND
Sent: 18 June 2010
DELIVERY WAS PROMPT, BUT PRICEY FOR NORTHERN IRELAND.

From: New Mother
in London
Sent: 18 June 2010
Really good service - very prompt and I was able to determine the status of my order via the website information. I would definately recommend Kiddicare.

From: Jade mum of two under two
in Llanelli
Sent: 18 June 2010
I ordered the cot at 1155 on the Tuesday and it was delivered to me by 11am the Wednesday I was very very happy. It was in perfect condition and the delivery driver actually brought the cot in for me as it was too heavy for me to carry it. Very grateful

From: Mother Hen
in Derby
Sent: 18 June 2010
Delivery and service were both excellent. I had to re-arrange the delivery date and this was really easy. A delivery time was given which was really helpful and the goods arrived exactly on time. Goods arrived in perfect condition.

From: Laura BXXX
in Liverprool
Sent: 18 June 2010
I Wasnt so happy with the service as i did order this product two weeks ago and never received the item. I had ordered through paypal as my card details were already saved. I contacted Kiddicare they blamed Paypal, but when contacting paypal they advised Kiddicare hadnt taken payment. When notifying Kiddicare of this i was advised my order would be cancelled and was given no explanation or apology. I have orderedd the product again and did receive the two dats later. I would not of used kiddicare again but their price wasd much cheaper then anywere else.

From: ROS
in ESSEX
Sent: 18 June 2010
1HOUR SERVICE GREAT IDEA, ARRIVED BANG ON TIME, AND IN GOOD CONDITION.

From: Mummy Jones
in Kent
Sent: 18 June 2010
Kiddicare offers the best delivery service I know of so far. Option to change delivery day online and 1 hour delivery slot with notification by text or email is brilliant. Products always well packaged. Good customer care service.

From: Liz - 1st time Mum to be
in Essex
Sent: 18 June 2010
This was my 1st order with Kiddicare and have not been disappointed. Received 2 texts, 1 to confirm my order and another to confirm delivery time. Was provided with an hour time slot and the matress was delivered exatly in the middle of that slot.

From: emypink
in lancashire
Sent: 18 June 2010
i am so happy with the delivery i recived i ordered my products late thursday afternoon and recived them early morning the following day

From: Debs
in Leyland
Sent: 18 June 2010
Fantastic service, from ordering right through to delivery I was kept informed by email and text. I was given a 1 hour time slot for my delivery and it was delivered bang on time Definitely recommend Kiddicare to friends and family.

From: Steph
in London
Sent: 18 June 2010
Really impressed by Kiddicare, great communication and fast delivery.

From: Hetidare
in Leicester
Sent: 18 June 2010
Perfect delivery AS ALWAYS from Kiddicare, free and next day - what more do you need Punctual and very friendly driver.

From: Cammokitten
in Wiltshire
Sent: 17 June 2010
Excellent service and super speedy next working day delivery Ordered Friday afternoon delivered before 9am on Monday

From: Norms
in Bedfordshire
Sent: 17 June 2010
I was very impressed w ith the way my order was dealt with. I was kept informed of progress and it arrived on time Thank you.

From: Martin
in Belfast
Sent: 17 June 2010
Has got to be the fastest delivery i've ever received very happy.

From: Jan.Scott
in Plymouth
Sent: 17 June 2010
Received within 3 days of ordering, excellent service.

From: tonyprim
in Oxford
Sent: 17 June 2010
Very prompt and spot on time as notified in your email.Arrived in good condition.Better priced and in stock compaired to all the other baby shops we tried.

From: Paula
in Leeds
Sent: 17 June 2010
Excellent service. AA text to confirm the delivery day and time with an easy option to change. The item arrived on time. EXCELLE NT, will definitely use again and will recommend to friends.

From: Oldie
in Milton Keynes
Sent: 17 June 2010
Arrived next day within the 1 hour timeslot advised by email.

From: karaboo
in Tamworth
Sent: 17 June 2010
delivery was fast, the product arrived with a damaged box, when opened everythhing was there and in good condition. no problems with the gate

From: suze
in bodmin
Sent: 17 June 2010
Excellent delivery communication from both yourselves and interlink. Arrived well within the hour slot given. Seal was broken on box, but nothing missing

From: Going Grey
in London
Sent: 17 June 2010
The service and delivery was exceptional - I recieved an email and a text telling me my goods had been despatched followed by another email and text giving me an hour window in which my order would be delivered which meant I could confidently go and do my shopping in the morning and be back in time. And true to the time given, my order was delivered - Thank you so much Kiddicare

From: daddy to 3
in milton keynes
Sent: 17 June 2010
Very impressed with free delivery and next day Didn't find this anywhere else,would def order from kiddicare.com again

From: Mum 2 two
in Maidenhead
Sent: 17 June 2010
Excellent communications regarding delivery. Brilliant service.

From: Lisa R
in Essex
Sent: 17 June 2010
Delivery was extremely prompt - ordered late on mon evening and the order was delivered on Wed lunchtime. Best of all you receive a text or email in the morning letting you know an hour slot for delivery so you don't have to wait in all day.

From: Karaboo
in Tamworth
Sent: 17 June 2010
The delivery was good, and fast. The product arrived in good condition.

From: Karaboo
in Tamworth
Sent: 17 June 2010
good, fast delivery. product arrived in good condition.

From: Hels Bels
in Swindon
Sent: 17 June 2010
Delivery was great - on time as stated and very courteous deliverer. Very well packaged so product in excellent condition. THanks

From: mumoftwo
in london
Sent: 17 June 2010
Really prompt and efficient service, couldn't have been easier

From: Grandma
in Gloucestershire
Sent: 17 June 2010
Delivery was very prompt - next day. Everything was in good condition and the delivery driver was polite and helpful.

From: hywel
in southwales
Sent: 17 June 2010
everything i have ordered from kiddicare.com came quickly and well packed in perfect condition

From: mummy2frankie
in norwich
Sent: 17 June 2010
Delivery was prompt, product arrived in excellent condition and I was notified at every point where my product was and was even given a timescale of one hour of when it would arrive to which it arrived bang on time.

From: Jan.Scott
in Plymouth
Sent: 17 June 2010
I was pleasantly surprised to receive this item 3 days after ordering it.

From: Claire the first time mum
in stoke on trent
Sent: 17 June 2010
We have never used kiddicare before but now that we have we'll never use anybody else. The delivery was excellent and the fact that you message and e-mail to give an hour time slot for delivery is fantastic. No more waiting in all day for deliveries The product itself arrived in excellent condition and even the delivery drivers were smiley

From: hywel
in hwales
Sent: 17 June 2010
everything i have ordered on kiddicare.com has come in perfect order on time

From: Jaxaphone
in London
Sent: 17 June 2010
Great delivery serice and the 1 hr time slots is so handy.

From: Julie
in Berkshire
Sent: 16 June 2010
Brilliant fast delivery, e-mail and text sent with approx delivery time so did not have to wait in all day.

From: Ju
in Yorkshire
Sent: 16 June 2010
Excellent service. Would be better if a text had arrived earlier in day just to say whether delivery would be morning, afternoon, evening. Text with delivery time came late morning for 4pm delivery.

From: Viggy
in Kent
Sent: 16 June 2010
It arrived on time and in perfect condition. Good service.

From: lucy'smummyandnanny
in hampshire
Sent: 16 June 2010
Brilliant service as always. next day and within the hour time slot given

From: CathS2010
in Wales
Sent: 16 June 2010
Excellent delivery, prompt and the product arrived in perfect condition

From: Jojo
in London
Sent: 16 June 2010
Fantastic service overall and fabulous delivery service. Its so refreshing to have a company that can actually give you an hour timeslot for a delivery rather than a whole day and meets that commitment.

From: November Bump 2010
in Gillingham, Kent
Sent: 16 June 2010
We pre ordered as it was out of stock and was told that it would not be shipped until 2162010 and we received it 1562010 We got a text to say it had been dispatched and a text to say what time they estimated the delivery to be. This was perfect. Could not have asked for a better delivery

From: kelly, first time mummy
in barnsley, south yorkshire
Sent: 16 June 2010
didn't receive a text about delivery time and so wasn't home when first tried to deliver. Had to mess about and ring to re-arrange for the next day

From: Lisa
in Carmarthenshire
Sent: 16 June 2010
Amazing service, fastest delivery i have ever experienced. Was kept informed every step of the way. Great thanks.

From: enaj
in chester
Sent: 16 June 2010
Delivery was just when I told it would be. I was given a guide line between 1.24p.m. and 2.24p.m and it arrived at 1.30p.m. cant get any better that that.

From: Babbs
in Northern Ireland
Sent: 16 June 2010
I ordered 2 cars seats on a thursday afternoon and living in Northern Ireland thought the delivery would not be until the next week, was very shocked that both seats arrived the next morning. Very Very impressed

From: Wilk
in Bexleyheath
Sent: 16 June 2010
Product arrived within 24 hours.....never had service so good. Everything in perfect condition and was excellent that i was given a 45 min time when delivery would arrive.....cannot praise the service enough

From: moonchild84
in Dorchester, Dorset
Sent: 16 June 2010
Delivery was prompt, box arrived in perfect condition, product in perfect condition. Only thing was, it was an early delivery, and the driver frightened the life out of me

From: momo
in london
Sent: 16 June 2010
delivered next day, even got a text msg to let me know what time slot it will be delivered, very helpful.

From: mum of 3
in north east
Sent: 16 June 2010
super fast delivery always in contact with customer would recomend to all

From: 3am Claire
in Southend
Sent: 16 June 2010
Delivery was very fast and the emails and texts giving specific day and time was very useful.

From: lucy'smumandnanny
in Hampshire
Sent: 16 June 2010
Delivery was prompt as usual, I had a text to say that the parcel would be delivered between 8.33am-9.33am and it came at 8.33am on the dot It is fantastic service especially considereing I had ordered i t just the afternoon before. The product arrived in excellent condition

From: Mrs Topsy
in Plymouth
Sent: 16 June 2010
I cannot fault the delivery, it was here the next day with no charge in the allocated time.

From: Busy mum of 2 under3
in Birmingham
Sent: 16 June 2010
Very pleased with prompt delivery and was sent a text informing me on time slot for arrival. All products reached me in perfect condition.

From: Tricky
in Cornwall
Sent: 16 June 2010
Next day delivery and they even send you a text with the delivery time. Awesome

From: Andrea
in Merseyside
Sent: 16 June 2010
Kiddicare arranged next day delivery for no extra charge. Very prompt and everything packaged well.

From: Becks
in West Sussex
Sent: 16 June 2010
I cannot recommend this company highly enough I received outstanding service from purchase to delivery. The goods arrived on time, in good condition and I was kept informed of when my goods were to be dispatched by both text and email.

From: TinCan59
in West Yorkshire
Sent: 16 June 2010
Execellent service, delivered within 2 days and packaged well.

From: Ines
in Bucks
Sent: 16 June 2010
Excellent service with a great communication when to expect my items. Highly recommended.

From: GrannyD
in North Yorkshire
Sent: 15 June 2010
Excellent fast delivery. Arrived less than 24 hours after ordering

From: FJ
in Kent
Sent: 15 June 2010
Fantastic service from Kiddicare, got a text and email saying when it would be delivered to the hour and it arrived on time. Great

From: Lucky Mum of 3
in Manchester
Sent: 15 June 2010
The sevice at Kiddicare is fantastic, I had no cause to contact them after my order, as everything thay said would happen, did. No cause for any problems at all. Fast, prompt delivery. Everything as expected.

From: Childminder
in Brighton
Sent: 15 June 2010
As always service is first class and i received my potty the next day.

From: Lou
in Cambridge
Sent: 15 June 2010
Very good delivery service, I recieved a txt message the morning it was delivered telling me what time it would arrive.

From: Nunu
in London
Sent: 15 June 2010
As always Kiddicare's delivery service was excellent

From: mummy 2 be sarah
in barnsley
Sent: 15 June 2010
fantastic service, i will definatly use kiddicare again

From: first time granddad
in sheffield
Sent: 15 June 2010
excellent delivery service. had text message to advise on delivery date and time. product arrived in good condition and well before delivery date first quoted

From: Nic 101
in Leeds
Sent: 15 June 2010
Delivery was fantastic. The car seat arrived the next day after ordering and i recieved text and email updates to let me know when to anticpate delivery. The delivery service was 100

From: Amanda
in Portsmouth
Sent: 15 June 2010
Brilliant delivery service, would recommend to all.

From: Janet
in Widnes
Sent: 15 June 2010
Good price for next day delivery. Kept up to date with accuarte date and time via text message. Great way of informing me, didn't have to make calls or check emails. Delivery was within the 1 hour slot as promised. Great service, thank you

From: Mummy Bird
in Lincolnshire
Sent: 15 June 2010
Brilliant service, got text alert so able to make sure there was someone there to accept the delivery, or could have re-arranged. Originally it was out of stock and due in two weeks, but arrived within a week. Very happy with the service.

From: Bad Dad
in Glasgow
Sent: 15 June 2010
We have purchased a number of items from Kiddiecare, the delivery process is one of the best. This order was the first time that we'd used the 1 hour slot service, delivery was right on time.

From: Emjarv
in Buckingham
Sent: 15 June 2010
Service and delivery was second to none. I ordered mid afternoon and the goods arrived first thing the next morning

From: Amanda
in Portsmouth
Sent: 15 June 2010
Fantastic service that I would recommend to all, 1 hour time slot is brilliant for busy parents with option to alter if necessary. A great service, Thank You.

From: Joanne M
in Ayrshire
Sent: 15 June 2010
Delivery as always from Kiddicare.com is fantastic

From: If
in Merseyside
Sent: 15 June 2010
I thought your service was excellent. It was one of the best experiences I have had. I am a reluctant online shopper but with demanding toddler twins have used the internet a few times with varied results. Your service was prompt, WITHIN A SPECIFIED TIME, You provided timely messages about payment, delivery and other matters, and best of all the goods were as described. Thank you Kiddicare

From: sabs
in london
Sent: 15 June 2010
excellent communication and prompt delivery. one of the best internet shopping experiences i've ever had

From: man
in worcs
Sent: 15 June 2010
delivery and service was excellent, original delivery slot wasnt convenient but was very easy to mo ve the day online

From: paddyknowsbest
in London
Sent: 15 June 2010
Best delivery service ever. Not only delivered in a short time, but we were given a one-hour window So no waiting in all day - best feature of the service. Top marks Kiddicare

From: Control freak worry mom
in London
Sent: 15 June 2010
The delivery was excellent. They arrived with precision time. Just like the mail said. The package and the product in perfect condition.

From: lucypop
in wiltshire
Sent: 14 June 2010
Delivery was spot on time,was even sent a text to tell me when,and a call from driver when he was 10 mins away,fantastic

From: katie
in west lothian
Sent: 14 June 2010
very happy with the service from kiddicare,needed a buggy urgently for travel it arrived on time.ive shopped with this company in the past will again in the future,i believe their prices to be the lowest their products are of good quality.

From: Cinders
in Huddersfield
Sent: 14 June 2010
Delivery was speedy and I loved the idea of being able to change the date via text. Would definately recommend this website to any one.

From: Granny
in Hampshire
Sent: 14 June 2010
Customer Service poornon-existent. I received an email in the morning telling me it would arrive that afternoon - but they had missed out the first vital line of the address and just had my name and name of road - therefore impossible for driver to find me. Kiddicare website didn't giv e a contact telephone number so I emailed via website to advise them of incomplete address - their automatic reply said expect response within 24 hours - which was too late to advise the courier company. So product let down by lack of Customer Service.

From: Pops
in Cheltenham
Sent: 14 June 2010
The whole service experience was excellent. Not only was delivery prompt, but Kiddicare kept us fully informed every step of the way, right down to the hour in which to expect delivery. I wish all businesses approached their customer care and commitment in this way

From: Stratfordjohns
in London
Sent: 14 June 2010
Excellent as always. Why can't all mailorder companies do it as well

From: Ladydivine
in Sweden
Sent: 14 June 2010
The delivery was very fast. I have not looked at it because we live in Sweden and the product is in London It was easy to buy online and the email contact I had was great.

From: alymac
in Glasgow
Sent: 14 June 2010
great delivery service, order one morning and it arrived the following day, delivery was free and they even texted me in the morning giving me an hour slot later in the day - and they arrived bang on time.received email too - much better than many big retailers who have you waiting in for half a day

From: Phased Parent
in U.K
Sent: 14 June 2010
It arrived about 4 days earlier than it's earliest expected manufacturer due date. Infact... it was on pre-order when I bought it because it was out of stock. All in all, from the day of purchase, it took 2 days to get here. Amazing. Delivery arrangements are thorough.

From: Wendzap
in Leicestershire
Sent: 14 June 2010
very very effiecient. Delivered within 2 days, lots of good communication from kiddicare. Brilliant service. Well done.

From: Susie
in Nottingham
Sent: 14 June 2010
Delivery was as expected - I have only used Kiddicare three time, every time delivery was prompt as promised I'm always impressed by their service

From: busty mum
in glos
Sent: 14 June 2010
delivery v prompt, and great to be able to to txt to get alternative delivery date.

From: Purple Haze
in Birmingham
Sent: 14 June 2010
Love the fact that you a Receive a text message and e-mail to let you know when the goods have been dispatched. b Receive another e-mail giving you a 1-hour time frame for delivery. c Next day delivery if ordered before 5 Most importantly my goods have always been delivered on time.

From: agentc
in Eastbourne
Sent: 14 June 2010
I've never experienced such a professional service on internet. Kiddicare shows exact stock amount, contact you on phone and email you about exact-delivery hour I was amazed, I hope I can shop again here soon Besides you don't have to spend tons of money to qualify for free delivery, unlike other sites. Here it is only 30

From: Ian
in York
Sent: 14 June 2010
Fantastic service and super fast delivery. Email notification was superb, we knew when it was coming and it arrived on time

From: Stumpan
in Bedfordshire
Sent: 14 June 2010
As always, I received the delivery very quickly and in nice condition

From: Phased Parent
in U.K
Sent: 14 June 2010
Swift delivery within 2 days of purchase. Delivery arrangements are thorough.

From: liam's mummy
in fife
Sent: 14 June 2010
i love this site and would recommend to everyone.as always i got my confirmation within an hour of my order being placed and a text message to say when my delivery would roughly be arriving.very pleased

From: Andy
in St.Helens
Sent: 14 June 2010
Delivery was superb, next working day delivery with a 1 hour timeslot texted to my mobile which meant we weren't sat around all day waiting for it to turn up.

From: Pops
in Cheltenham
Sent: 14 June 2010
The whole service experience was excellent. Not only was delivery prompt, but Kiddicare kept us fully informed every step of the way, right down to the hour in which to expect delivery. I wish all businesses approached their customer care and commitment in this way

From: agentc
in eastbourne
Sent: 14 June 2010
Great web site. Works fantastic. You only have to spend 3o Pounds to qualify for free delivery Above all you can find real bargain here

From: dan73
in Hove
Sent: 14 June 2010
Next day delivery, ordered at 3pm. Was also the cheapest price anywhere - can't fault.

From: Tracymae
in Fife
Sent: 14 June 2010
The service from Kiddicare was first rate, I can't praise them highly enough and certainly will use them again. The hour slot delivery was fantastic and really made waiting for a delivery a much more enjoyable experience. When you have a toddler a quick trip to the park certainly beats having to wait in all day for something to arrive. Well thought out Kiddicare, as parents we much appreciate that level of thought and attention to our needs.

From: twoscompany
in Bristol
Sent: 14 June 2010
You never cease to amaze me. How do you manage to deliver within the hour slot promised Communication from start to finish is fantastic, delivery men absolutely lovely, items are always delivered bang on time so I don't get caught out nappy changing or feeding, and products are always well packaged and great quality

From: Sumo 22
in London
Sent: 14 June 2010
OUSTANDING Custoemr Service. Delivered next day after orderign it

From: tracysayshello
in cheshire
Sent: 14 June 2010
fantastic delivered the next day , I would definately buy all my products from kiddicare as service is great . I like the way you get a txt to confirm delivery time slot and they are with you when they say. just brilliant

From: CAZBEN
in GLASGOW
Sent: 14 June 2010
I GOT MY HIGHCHAIR THE NEXT DAY VERY VERY QUICK DELIVERY VERY PLEASED

From: Emma
in Kent
Sent: 13 June 2010
Excellent service - arrived in a couple of days which I wasn't expecting as it was out of stock when I ordered

From: Librarian4kids
in Scotland
Sent: 13 June 2010
Very fast delivery - it arrived in perfect condition in 2 days to the Highlands

From: GEMS
in Durham
Sent: 13 June 2010
delivery great and liked the text and email service of a time when it would be delivered

From: Norbert
in Worcestershire
Sent: 13 June 2010
Very prompt delivery the next day. Arrived in the 1 hour slot they said it would

From: Ragged Point Inn
in Ashtead, Surrey
Sent: 13 June 2010
Fast delivery and within scheduled time, all OK with package and product. A good buying experience from the selection through to the delivery.

From: Sandie
in Wiltshire
Sent: 13 June 2010
I cannot praise the delivery service high enough. The item was ordered late afternoon on a Saturday. I received it Tuesday morning at 10.30am, right in the middle of the 1 hour delivery slot I was given by e-mail and mobile phone text alert. I was able to organise my morning knowing that I only had to be at home for this 1 hour slot. Excellent service I can highly recommend.Will order again

From: Irfan
in Dublin
Sent: 13 June 2010
Every thing was fine just I felt it was bit unfair for us living in Dublin that the people in U.K could get free delivery whereas we had to pay 20 for it ...

From: kelly
in Northants
Sent: 13 June 2010
Excellent delivery. Ordered and delivered within 24 hours Time slot alloation is an excellent service.

From: Newbe Nanny to be
in KENT
Sent: 13 June 2010
Goods were ordered on a Sunday..email rec'd Monday to inform of dispatch..then email and text on Tuesday confirming time of delivery within an hour timeframe. Excellent efficient service

From: Janey C
in Nottingham
Sent: 13 June 2010
Excellent service. Texting delivery slot a revelation, well done

From: TD
in Saltash
Sent: 13 June 2010
Delivery was excellent, even had an email with a one hour timeslot that the parcel would arrive in between and it did - fantastic service as always

From: Having fun
in Southampton
Sent: 13 June 2010
Kiddicare was the cheapest for this product and I searched everywhere, sales,online websites, ebay. This was by far the cheapest place to purchase the mura 3. I thought the service was very very good and have used them again just placed another order.

From: Coz
in Leicester
Sent: 13 June 2010
Excellent Customer Service - order arrived next day

From: KayKab
in Devon
Sent: 13 June 2010
Still can't believe I could order something at 4.45pm and it was delivered the next morning by 9.30am - excellent service, will use and have used again

From: Del
in Bucks
Sent: 13 June 2010
Delivery was brilliant, scheduled to arrive next day but I was going out so rearrange delivery easily for the following day - new 1 hour delivery slot was very accurate. Thank you

From: Fee
in Stockport
Sent: 13 June 2010
Delivery was very prompt. Impressed with the delivery time slot info being e mailed to me. Sure enough the package arrived when it said it would.

From: Cookie
in Tunbridge Wells
Sent: 13 June 2010
The delivery system is excellent. Received an e-mail text saying it had been despatched and again giving me a time of between 10 11 am and it arrived at 10.30 am in perfect condition.

From: Saz T
in Chesterfield
Sent: 13 June 2010
I ordered this product on a weekend and it was delivered free Tuesday morning within the time slot texted to me the day before. I was very impressed and because of this I will always check your site first.

From: Norbert
in Worcestershire
Sent: 13 June 2010
Prompt next day delivery -arrived within the 1 hour slot it was due

From: Claire
in Newark
Sent: 13 June 2010
Excellent delivery- good communicatoin- really easy.

From: AftershockAsh
in Kent
Sent: 13 June 2010
The delivery of our buggy board was very prompt, arriving in only a matter of days after ordering. Delivery was also free which always helps. We weren't in at the time of delivery so we had to arrange to collect it. Luckily my husband was on leave and was able to do this but there is only a short time to rearrange before the item is sent back, which isn't very helpful.

From: LEE
in SWINDON
Sent: 13 June 2010
ABSOLUTELY WONDERFUL SERVICE. QUICK AND ON TIME DELIVERY. A FIRST CLASS SERVICE

From: Murben
in Kent
Sent: 13 June 2010
Wow, I ordered this item at about 2pm in the afternoon and it was on my doorstep by 10am the following morning Can't complain at that. The courier service you use with the text updates and option to rearrange delivery is also spot on.

From: Trace Painting
in Coventry
Sent: 12 June 2010
Excellent delivery service, quick postage and although I was out the courier used enabled me to select a suitable time for re-delivery. I was also e-mailed to inform me of the estimated time of delivery during the day so I did not have to waste all day waiting in.

From: Sleepymummy1
in Colchester, Essex
Sent: 12 June 2010
I have used Kiddicare several times before they never disappoint with the high quality of service us mummys expect The delivery was even quicker than expected and I loved receiving a text to advise of time slot...no spending the whole day in waiting. Brilliant company with great products at a great price.

From: Betsy
in Bristol
Sent: 12 June 2010
This is the third product i have ordered from kiddicare and i have not yet been disapointed.Delivery is always prompt and i like that you get a text with an hour time slot, its very helpful.

From: Rob
in Selsdon
Sent: 12 June 2010
Excellent fast and prompt delivery, service first class as always,

From: Jaydensnanny
in Milton Keynes
Sent: 12 June 2010
Delivery was upsetting as I had confirmed I would be in hospital till 1 pm but parcel was left out in the rain hence box was saturated Not happy

From: Sai
in Coventry
Sent: 12 June 2010
The delivery arrived within the hour slot provided which was pretty impressive. I also had the option to change my delivery date via text message which was very helpful. The product was packed very well.

From: hayleynandy
in Newcastle
Sent: 12 June 2010
Fantastic delivery Fast, informative, texting me with time frame and friendly upon arrival. Thanks so much.

From: Kel
in York
Sent: 12 June 2010
This is the 2nd time i've ordered from kiddiecare and both times they have delivered both my items earlier than stated on the email. I love the email they send to tell you what time your items are going to arrive so you aren't stuck in all day waiting for a parcel Would deffo recommend kiddiecare.com to anyone

From: joanna
in arbroath,scotland
Sent: 12 June 2010
amazing service, pram not in stock when i purchased, was told expected despatch date but cmae much quicker, text msgs with delivery slot of 1 hr would highly recommend.

From: BrianB
in Milton Keynes
Sent: 12 June 2010
Prompt delivery and arrived within the one hour timeslot advised by email.

From: Pubbi
in London
Sent: 12 June 2010
I think Kiddicare is actually the best delivery service I've had the pleasure of using - super fast, free, and informed by text and email of the hour to expect your delivery... impressive

From: laura
in blackpool
Sent: 12 June 2010
i could not fault the service i received i had regular updates on my order, one email i received stated my order would b with me between 10.17 and 11.17 so someone could be available to sign for the delivery..... my items were delivered 10.18. would def order from this site again

From: grandad
in hampshire
Sent: 12 June 2010
we were kept well informed about delivery and it arrived in exactly the time slot allocated

From: Dah
in Fareham
Sent: 12 June 2010
Delivery excellent, well informed and the one hour time slot saved us waiting in all day, albeit we got the text about an hour before the delivery. Product arrived in perfect condition and the delivery driver pleasant too - can't fault the product or service and will shop through Kiddicare again.

From: Parents of 2
in lancashire
Sent: 12 June 2010
Excellent fast delivery. The parcels were delivered within the 1 hour slot and the text update was really useful.

From: Ethan's Mummy
in Coventry
Sent: 12 June 2010
Excellent delivery service, arrived next day and given a one hour time slot in which it arrived so couldn't have been better

From: praneal
in london
Sent: 12 June 2010
as usual very pleased with service and delivery time of kiddicare. highly recommend for first time parents.

From: Donna
in Berkshire
Sent: 12 June 2010
Prompt, professional service. Would definately purchase furtjer items, based on efficiency.

From: Daddy three
in Scotland
Sent: 12 June 2010
Service was excellent, so much easier to order on line than trailing round shops plus I quickly checked other websites selling this bag and found kiddicare were the cheapest. Delivery of the bag was very quick and the text msge to announce it's imminent arrival was so helpful Would definitely use kiddicare for future baby purchases - of which I fear there will be many

From: quynh
in london
Sent: 12 June 2010
Excellent, I liked the texts and delivered bang on time

From: Harri-one-sock
in Wolverhampton
Sent: 12 June 2010
First time order with 'kiddicare' absolutely faultless service - right down to timing of delivery Will most definitely be using the site againg.

From: Vbee
in Norwich
Sent: 12 June 2010
Kiddicare is great to order things from. I particularly like that u are given email updates of where your item is and that u have a 'given' time slot for when it will be delivered. Fast delivery too.

From: Tud
in Swansea
Sent: 11 June 2010
I received an email giving me my 1 hour time slot, and my delivery was right on time. Very impressed by the service My purchase arrived in good condition. Customer service was great.

From: Zed
in Oxfordshire
Sent: 11 June 2010
I was advised by text my order was being delivered on that day within a one hour window - I was very impressed until it didnt arrive. The same happened the following day - but it finally arrived after 3 days and 3 different delivery times. A very sophisticated SMS system which perhaps isnt linked to the courier company When it did arrive the parcel was filthy and the Grobag inside wasnt in any protective packaging.

From: Franksue
in Leeds
Sent: 11 June 2010
Very prompt delivery. I was kept informed at all times as to when delivery would be made and it arrived on time and in perfect condition.

From: Bagley
in Burnham
Sent: 11 June 2010
Excellent communication as to when the product would arrive

From: nickname
in Surrey
Sent: 11 June 2010
Very quick delivery, the seat is exactly as described and we were continually updated about delivery status and given a time slot. Very impressed.

From: Bagley
in Burnham
Sent: 11 June 2010
Excellent communication as to when product would be delivered.

From: Granytoleah
in Pembrokeshire wales
Sent: 11 June 2010
I received 2 txts , one the day before saying my order was on its way , and the other telling me the hour slot . and it arrived within that hour , with a lovely smile and a bit of chatter from the young driver A star service , thank you very much

From: Becca
in York
Sent: 11 June 2010
Excellent delivery time and instructions. Arrived in excellent condition. Customer services were helpful and prompt in my initial enquiry but I was miss informed, the product is too big for my Oyster pram and should have been advised to purchase the single travel bag not the doubls it is far too big. I have emailed this comment and so far no reply - 4 days on

From: Mum of 2 little princesses
in Birmingham
Sent: 11 June 2010
Very prompt delivery, within 24 hours. Products arrived in perfect condition. Got a text and email informing me of arrival time, and could track my order any time on line, very organised.

From: fra
in london
Sent: 11 June 2010
delivery was excellent product arrived in perfect conditions

From: cm
in Lytham St Annes
Sent: 10 June 2010
Excelent Delivery service, the texts and emails with a delivery time have been spot on twice now

From: Georgina
in Romsey
Sent: 10 June 2010
Unbelievably good. A one hour delivery slot confirmed by text and met by the delivery company.

From: claireygirl
in plymouth
Sent: 10 June 2010
delivery was not as arranged i was told between 11.52 - 12.52 and at 17.40 the parcel decides to be delivered.so much for there 1 hour delivery slot that they are banging on about and all kiddicare could say is sorry not i mpressed and will not recommend to any friends

From: Mum of one
in Thamesmead
Sent: 10 June 2010
The one hour time slot was the best, allowed me to plan my day rather than stay home all day waiting for delivery

From: The Bull
in Essex
Sent: 10 June 2010
love the fact that you get a text message on mobile phone as to when delivery will take place...take note other companies

From: LouLou
in Durham
Sent: 10 June 2010
One thi ng we were very impressed with was the prompt service - delivered within 24hrs within an hours time slot they emailed to us beforehand Top marks

From: bingo Hayley
in Mansfield
Sent: 10 June 2010
delivery was excellent as was given an hour window when it should arrive and it did

From: Linz working mum
in Aberdeenshire
Sent: 10 June 2010
Excellent communication. Order received within in 48 hours of being placed. Great customer service, would definetly buy from again.

From: carly
in worthing
Sent: 10 June 2010
i was give an hour delivery slot and it was delivered at the beginning of that hour and was very good. product was in perfect condition when it arrived.

From: Ducky
in Hampshire
Sent: 10 June 2010
Excellent delivery. Arrived on time - in the hour-slot provided. The delivery man was very kind and feindly. I was very impressed by the system used to allow me to change delivery date, the best I have ever used

From: Shopping mum
in Surrey
Sent: 10 June 2010
Arrived really fast. I also love the text and email notification re exact delivery times. What a fab idea and so helpful not to be stuck in all day.

From: DeeBlackheath
in London
Sent: 10 June 2010
Very quick delivery thank you. Item well packaged and arrived safely Customer service were helpful when called up to enquire about which boards would best suit different types of buggy my call was picked up quickly.

From: Linz working mum
in Aberdeenshire
Sent: 10 June 2010
Excellent communication. Delivered within 48 hours of order being placed, great costomer service. Would buy from again.

From: Monkeys Mummy
in Southend On Sea, Essex
Sent: 10 June 2010
Received a text from the delivery company stating date of delivery and an hour slot. Delivered right on time. No damage to product. Excellent sevice overall.

From: Anndee
in Preston
Sent: 10 June 2010
Excellent service. Ordered Saturday evening, arrived Tuesday morning. Text and e'mail to keep me informed of delivery. Would recommend.

From: t
in Cambs
Sent: 10 June 2010
Delivery was efficent. All arrived in perfect condition. Very pleased in how quick tr item was dispatched

From: GraceKelly
in Sheffield
Sent: 10 June 2010
Fantastic service from Kiddicare, order my goods on the Friday they were delivered on the following Monday and was even given a time slot instead of having to wait in all day will definately order again from Kiddicare

From: giannesi
in bedford
Sent: 10 June 2010
BRILLIANT SERVICE, ODDERED ON FRIDAY, DELIVERED ON MONDAY PERFECT XXX

From: ZoeStewart
in Edinburgh
Sent: 10 June 2010
Service from KiddiCare was outstanding absolutely amazing, from the price guarantee, discount at checkout and then being able to track your item. We are very very pleased especially with the text messaging and we had to reschedule delivery at the last moment with no issues. Delivery on time and we were given an hrs time slot for delivery so it means that you are not wasting the day sitting about.

From: AC
in Blakesley
Sent: 10 June 2010
Great service. Ordered one day, delivered a couple of days later and left as requested.

From: Azra
in keighley
Sent: 10 June 2010
The delivery was excellent I got it in the hour kiddicare recommened. Happy with it and would buy again from them.

From: mamacave
in Kent
Sent: 09 June 2010
I was extremely impressed with the delivery service. Emails and text messages to confirm the delivery slot which was limited to an hour and the delivery arrived promptly.

From: Truly Blessed Mommy
in Ayrshire
Sent: 09 June 2010
Delivered quickly - love the fact that you tell us what time you aim to deliver not just the day

From: Joney mama
in Drogheda, Ireland
Sent: 09 June 2010
The delivery was excellent. I am delighted with the whole service.

From: LC
in Glasgow
Sent: 09 June 2010
Very impressed with the prompt delivery and well packaged. Would rather not pay extra for postage but at least you got a good level of service for the postage charge paid.

From: excited mother to be
in West Midlands
Sent: 09 June 2010
I was very happy with the service from Kiddicare , the product arrived on time and in good condition. I liked the fact that i was kept informed by text message every step of the way making the services reliable and quick.

From: Docrussell
in Glasgow
Sent: 09 June 2010
Delivery timing impressive. Within the 1 hour slot as promised. A great benefit

From: Neil
in Hampshire
Sent: 09 June 2010
As always amazing delivery. Allround a great service.

From: Clara
in Portsmouth
Sent: 09 June 2010
Kiddicare's delivery system is fantastic with the one hour delivery slot available on the day.

From: C
in Kent
Sent: 09 June 2010
Once again I cannot fault Kiddicare and their excellent service. I had a text to tell me the order was dispatched and another text to say when the item would be delivered.

From: Esievey
in London
Sent: 09 June 2010
Great delivery service next day and came in the 1 hr slot as promised. Kiddiecare never let me down and that's why I always come back time and time again - thanks kiddiecare a

From: Jess
in Midlands
Sent: 09 June 2010
Delivery was quick and the communication was excellent.

From: Aunty Lynnie
in Buckhurst Hill
Sent: 09 June 2010
Excellent communication, delivery within window period

From: The Don
in London
Sent: 09 June 2010
Prompt delivery and on time. It will have been even better if the courrier had rang me when they got there so I could have received the item myself, instead of it being left at my reception.

From: Gen
in North East
Sent: 09 June 2010
Wow, i ordered my product at 2pm and it was delivered the next morning at 9.30am. I was gobsmacked at the speedy delivery.

From: zarni
in london
Sent: 09 June 2010
delivey service was excellent, exact time, brilliant

From: hugo
in liverpool
Sent: 09 June 2010
Very impressed with the prompt delivery and a text to tell me what time it would arrive at.

From: Charlie girl
in Essex
Sent: 09 June 2010
Very good tracking system, and prompt delivery. If only I had ordered before 5pm to receive next day

From: kaz
in colcester
Sent: 09 June 2010
great fast delivery as i ordered it befor 5pm and they delivered it the next day at 10am GREAT SERVICE

From: Sandra Broom
in Benson
Sent: 09 June 2010
Arrived less than 24 hours after I ordered it. Fantastic service.

From: Gary
in Ashford KENT
Sent: 09 June 2010
Quality service, doesn't get much better than this.

From: gaz
in sunderland
Sent: 09 June 2010
ordered at lunch time on the Thurs and delivered by 11am on the friday next day I dont think we can say fairer than that

From: Gaz
in Sunderland
Sent: 09 June 2010
Placed order on Thursday afternoon and it was delivered next day in the morning. this is fantastic service

From: happimami
in Hull
Sent: 09 June 2010
The delivery and customer service were fantastic. I was especially impressed with the notification by e-mail and sms of the 1 hour delivery slot Fabulous Keep the good work up and thanks to everyone at Kiddicare. I will definitely order with you again

From: Lexy
in Essex
Sent: 09 June 2010
Spot on with the delivery and it arrived in good condition very happy with this company.

From: Mum
in York
Sent: 08 June 2010
My husbands work sent the delivery man away the first day some confusion, it was easy to sort out re-delivery and we re arranged for the next day. Delivery service was fantastic. I received a text to say the hour in which my delivery would arrive and it was accurate. It was in great condition and kiddicare threw in some sunblinds for the car which are much better than the ones we had.

From: harsmum
in scotland
Sent: 08 June 2010
excellent. The tracking system is very good as is next day delivery as standard. Our delivery arrived right on the time given. Fantastic

From: Ron Burgandy
in Derby
Sent: 08 June 2010
Exceptionally good delivery service, don't know how they do it. Very well packaged.

From: Sue
in Worcestershire
Sent: 08 June 2010
I was amazed by the delivery service from kiddcare. I place order on Wed morning and product with me the following morning and that was WITHOUT paying for express delivery.

From: sarah
in east lothian
Sent: 08 June 2010
excellent delivery service and product was in excellent condition.

From: Tambo
in Cornwall
Sent: 08 June 2010
Excellent next day delivery...item well packaged for delivery and pleasant delivery man.

From: Paula
in Aberdeen
Sent: 08 June 2010
I was amazed at how quick the delivery on the product was. I ordered it at 1250 in the afternoon by 730 in the evening I had received a text to say it had been dispatched and by 6pm the following day I had received it. All I can say is Brilliant.

From: just marie
in east sussex
Sent: 08 June 2010
i believe every company should follow kiddicare with the one hour delivery slot absolutely brilliant also delivered next day as stated.

From: hmmmm holding judgement
in Ireland
Sent: 08 June 2010
After 3 weeks of trying to return the faulty product to Kiddicare I am still waiting. They lost my form so I had to resend it. I would order with caution as you want to be able to get products that are faulty dealt with quickly..... 3 weeks with a 5 month old and a pram that does not work correctly is not quick

From: Snowy
in Wiltshire
Sent: 08 June 2010
Great service. Texting to let me know when the driver was going to arrive is so helpful with a newborn.

From: JakeP
in Shropshire
Sent: 08 June 2010
We ordered from Kiddicare because it was one of the only sites that gave actual stock levels. I don't like ordering from sites where stock levels are vague or non-existent. Because I knew it was in stock I was confident that the next day delivery promise would be met - and it was. Not only that, but we were given a specific one hour time slot and I'm pleased to report that it was delivered within that.

From: Jennie
in Newcastle upon Tyne
Sent: 08 June 2010
Very prompt delivery, arrived in perfect condition.

From: Anna
in Liverpool
Sent: 08 June 2010
I can't say 'thank you' enough to kiddicare.com. This was the easiest transaction I've had in a while ordering products on the internet in ages The bundle packssuggestions came in useful as we were looking for specific products and was easily found that way. The delivery....BOY WAS THAT FAST Purchased the product online at 14.30pm and it arrived at 10am the next morning....BRILLIANT Best of all the text service informing you about your delivery, the e-mail sent tracking the delivery and the time frame given for delivery.......ALL FANTASTIC Wish more companies were so thoughtful to there clients. The product was exactly as it stated on the website and all the reviews we read prior to purchasing were spot-on. I can recommend Kiddicare.com for excellent customer care, speedy delivery and perfect products and total peace of mind when ordering online.....YOU WON'T BE DISAPPOINTED

From: mummy of 3
in crawley west sussex
Sent: 08 June 2010
arrived on time. i was also kept up to date with my order etc-a text message to say what time i would expect it to be delivered.it then arrived bang on time.

From: midway Sue
in Isle of Wight
Sent: 08 June 2010
Ordered at 1.15pm arrived just about 24 hours later Well packaged and simple to assemble. I'm very impressed with the buggy and also the companys delivery and communication. Couldn't be any better-what sevice

From: docnsm
in Chesterfiled
Sent: 08 June 2010
Spot on delivery by Kiddicare once again I love the one hour delivery slot. Why would you shop elsewhere

From: mummy23boys
in West Yorkshire
Sent: 08 June 2010
Speedy delivery and package in good condition, would order from Kiddiecare again.

From: MissSian
in Coventry
Sent: 08 June 2010
I love the way you order before 5pm you get it the next working day. They also text you that it gone out the Warehouse then anther text to tell you the time its being delivered. Its a really good delivery system.

From: JennirRenni
in Chester
Sent: 08 June 2010
spot on sale fast delivery. Did get a bit confused by all the text messages you sent me

From: Anna
in Liverpool
Sent: 08 June 2010
I can't say 'thank you' enough to kiddicare.com. This was the easiest transaction I've had while ordering products on the internet in ages The bundle packssuggestions came in useful as we were looking for specific products and was easily found that way. The delivery....BOY WAS THAT FAST Purchased the product online at 14.30pm and it arrived at 10am the next morning....BRILLIANT Best of all the text service informing you about your delivery, the e-mail sent tracking the delivery and the time frame given for delivery.......ALL FANTASTIC Wish more companies was so thoughtful to there clients. The product was exactly as it stated on the website and all the reviews we read prior to purchasing were spot-on. I can recommend Kiddicare.com for excellent customer care, speedy delivery and perfect products and total peace of mind using this online company.....YOU WON'T BE DISAPPOINTED

From: gina
in portsmouth
Sent: 08 June 2010
great performance on delivery, one hour slot so convenient.product arrived in good condition. a company that cares, well done.

From: XxBlondiexX
in Aldershot
Sent: 08 June 2010
Delivery as always was excellent the delivery guy kindly put the boxes down in my hall as i was cuddling my baby. Box of goodies arrived in very good condition. I can honestly say whenever I see a product I like anywhere, I think if Kiddicare would have it as I trust their product fast professional service. Tha nk You Kiddicare.

From: Laura Sid
in Liverpool
Sent: 08 June 2010
Delivery prompt, came in the first minute of 1-hour time slot.

From: gina
in portsmouth
Sent: 08 June 2010
excellent service all round. impressed with the delivery one hour slot,unheard of.product arrived in good condition.thanks

From: Geordiejock
in Whitley Bay
Sent: 08 June 2010
Information and texts leading up to delivery were excellent and delivery came within the specified times given. Great all round service.

From: Geordiejock
in Whitley Bay
Sent: 08 June 2010
Excellent delivery service and text information leading up to the delivery itself.

From: Grandma Bewley
in Chorley Lancs
Sent: 08 June 2010
Excellent service delivery arrived when it said it would and in excellent condition

From: Trudster
in Doncaster
Sent: 08 June 2010
Delivery was fantastic and even better, it was free. Ordered 4.30pm and came next day, they text first to give you an hour delivery slot. Brilliant service.

From: Georgie
in Birmingham
Sent: 08 June 2010
Delivery was prompt and Kiddicare kept us up to date with delivery dates and times. Product arrived in good condition. Very impressed with the whole service Kiddicare provided.

From: Risky
in Kent
Sent: 08 June 2010
Delivery was very prompt in good condition I would definatly use them again

From: tyler
in wincanton,somerset
Sent: 07 June 2010
Delivery wouuld have been p erfect if i didnt wait in all day to find the delivery driver put a card through the wrong door But when i got it eventually, it was in good condition And custmoer services helped alot

From: Jack
in Kent
Sent: 07 June 2010
I received a text the evening I placed my order advising it had been dispatched. I then expected a text the following day to advise the hou r slot delivery. I had expected delivery before 2.30pm as per the Kiddiecare website. I waited in all day until 3pm. I tried calling Kiddiecare but was on hold at 10p per min so sent an email instead to ask where my delivery was, which I knew would not get a response till the following day so I went out. I finally get another text at 5.55pm that day from Interlink Express advising my parcel would be delivered that same day between 8am and 6pm. Of course I was not at home but a neighbour advised they saw the delivery vehicle at my home at 5.55pm in line with the text I received. As I was out I responded to the Interlink text to re arrange the delivery for the following day. The next morning I had an email response from Kiddiecare with an apology advising there had been a mix up at the warehouse. I sent a reply with my dissatisfaction at the service I had received and was hopeful today would be better. I received a response within half an hour from Kiddiecare advising that they had spoken with Interlink and giving me the hour slot delivery time. I also received a text and email from Interlink confirming the same. The item was delivered just 20mins into the hour slot, which was also before 2.30pm, so in the end I was very happy as the delivery occured as expected. Its just a shame about the first day we wasted. At least Kiddiecare was quick to acknowledge my complaint and deal with it. I was very happy with their service. The pushchair arrived in perfect condition and included free sun shades for the car as specified on the website.

From: Maria Nadia
in Cardiff
Sent: 07 June 2010
I was very impressed with the service I received. It took 24 hours from ordering to delivery, the whole procedure was simple. I was emailed with confirmation received a text when delivery was about to be made. It was a pleasure doing buisiness with you

From: Louise
in Surret
Sent: 07 June 2010
Delivery was excellent, I was really pleased with the service I received,

From: Marce the first time Mum
in London
Sent: 07 June 2010
Delivery was in 24 hours, perfect customer service, I could check every time, where my delivery exactly is and I've got message at what time the product will be delivered.

From: mummy27
in northampton
Sent: 07 June 2010
delivery was ok...not 24hours as it suggested on website but within 2-3 days i received my product.

From: Beanie's Mum
in Manchester
Sent: 07 June 2010
Excellent delivery I ordered it on a Bank Holiday Sunday and it arrived on the Tuesday, promptly, efficiently and well within the time given. The packaging was clearly marked up and in great condition showing just how well my purchase had been looked after from start to finish. Kiddicare definitely get a thumbs up for value for money and excellent service.

From: Ma Baker
in Exeter
Sent: 07 June 2010
Service and delivery was excellent. From point of ordering I recieved email and text advising me when the chair would be delivered, giving a one hour slot time, arrived within 20 mins of slot time starting. Driver polite and helpful with bringing in chair for me. Gold stars for this service - wish more people and trades could adopt this. Thank you

From: KATOWNY
in Lancashire
Sent: 07 June 2010
Excellent service, text to tell me what time to expect delivery was ideal.

From: Foster Carer
in Penicuik
Sent: 07 June 2010
Advertised Next day delivery, and Texted 1 hour slot a joke. Waited in all day. Called the following day and promises of a manager calling back also broken. Customer service sadly lacking.

From: Vicki
in Warwickshire
Sent: 07 June 2010
The bag arrived the next day via courier, who was happy to leave it with a neighbour.

From: Sigz
in Halesowen
Sent: 07 June 2010
Delivery was quick and on time. Still loving the one hour slot as you can get on with the day.

From: Andy
in Northampton
Sent: 07 June 2010
Delivery of all Kiddicare products are always delivered on time and in good condition

From: Laura
in Essex
Sent: 07 June 2010
Delivery was not very good. I was told it would be delivered on a certain day and I stayed in all day and it didn't arrive. The 'one hour' time slot didn't work for me, I didn't get a text at all. However, the next day the 'one hour' time slot worked for me and I got a text. So really Kiddicare just told me the wrong day to start with so I was a bit annoyed at that

From: nat
in northamptonshire
Sent: 07 June 2010
Couldn't have been better VERY very impressed with the service from the store and delivery company were also excellent, offering to re-schedule the delivery by text is fantastic.

From: EJ
in Wales
Sent: 07 June 2010
Excellent service, I ordered a few things on line with other companies at the sae time however, Kiddicare were the first to deliver. The prompt service has made me think about using Kiddicare instead of anyone else - at least you don't have to chase Kiddicare as to when you can expect delivery etc...

From: RLD
in Leicestershire
Sent: 07 June 2010
super fast next day delivery within the 1hr time slot provided

From: Kirsteen
in Essex
Sent: 07 June 2010
Fantastic service, swift and arrived in line with time given in text message. The products were in good condition. No problems at all.

From: Grotbag
in St Helens
Sent: 07 June 2010
Service very good, delivery was a day late which didn't impress me as I waited in all day.

From: blueshoes
in Nottingham
Sent: 07 June 2010
I have purchased products from Kiddicare before and this time the service was just as good, the delivery was prompt and the hour slot delivery time is excellent

From: Ben
in Hereford
Sent: 07 June 2010
More than 45mins notice of delivery would have been nice.

From: Lan
in Cornwall
Sent: 07 June 2010
Fantastic service- prompt e-mail updates and accurate text message re delivery times- excellent can't be faulted

From: Virgo mum of 4
in Hull
Sent: 07 June 2010
Delivery was excellent with a 1hr time slot given so I did not need to stay in all day.

From: Kathryn
in Worcestershire
Sent: 07 June 2010
I ordered at 10.00 on the Tuesday morning and it had arrived by 11.00 the next day. Very impressed

From: nicky
in rochester, kent
Sent: 07 June 2010
delivery arrived on time, no delay. However, the delivery man was very rude, left the delivery at the entrace door and refused to assist in moving the delivery inside. he laughed and make joke on whatever i said.

From: Stinky Pete
in Reading
Sent: 07 June 2010
Fantastic service. Prompt delivery. Item well packaged and in perfect condition.

From: Mrs EAP
in Northamptonshire
Sent: 07 June 2010
Very prompt delivery and product was in really secure packaging too.

From: mum of 2
in canvey island
Sent: 07 June 2010
Ordered 4.50pm i had the item by 2pm the next day, will definetly be shopping on this site more often. Packaged well too

From: Ebo
in Cardiff
Sent: 07 June 2010
Excellent delivery, bought at 3pm on one day, got an email that evening to say it would be delivered the next day. The next morning I got a text message to say it would be delivered between 12 and 1 and at 10 past 12 they arrived. Excellent service

From:
in Plymouth Devon
Sent: 07 June 2010
Delivery was next day we tracked items. Have excellent service.

From: fp
in London
Sent: 07 June 2010
Briiliant site Easy to use and with a super fast delivery

From: Josie75
in Cumbria
Sent: 07 June 2010
The delivery was excellent next day and we were text a time for delivery too which was stuck too. The items were well packaged and arrived in excellent condition. We have had no need to contact Kiddicare everything was thought of and the free sunshades for the car were well received as a back window shade usually retails at over 6.00 alone in some outlets.

From: Leeanne
in Tewkesbury
Sent: 07 June 2010
I don't normally comment but the service was so good, i just had to. My car seat arrived the day kiddicare said and the texting service was brilliant.I didn't have to wait in all day, the core hour was text and it arrived within that time. I would use this website again, for vaule for money and speed. Kiddicare fantastic service, Thank you very much.

From: Grumpy
in Poole, Dorset
Sent: 07 June 2010
Delivery was exactly as promised and I found the e-mails and text messages extremely reassuring

From: Kaydotjay
in Near Bath
Sent: 07 June 2010
Extremely fast delivery Very impressed with how quickly our items arrived.

From: Robster
in Scotland
Sent: 07 June 2010
I was delighted with the service received from Kiddicare - we were kept up to date with emails and texts and the one hour delivery slot is excellent. Would definetely order with Kiddicare again.

From: Pid
in Chelmsford
Sent: 07 June 2010
Delivery was efficient and on time. I received a text message on the day of delivery which enabled me to change, date of delivery if needed. I do however prefer the old method of ordering though, where you get a day of delivery once ordered.

From: Elliejay
in Stockport
Sent: 06 June 2010
Kiddicare are great. I've ordered from them many times. The one hour slot is brilliant and my orders have always arrived on time. Would recommend kiddicare very highly

From: Connor and Imogens mummy
in Colchester, Essex
Sent: 06 June 2010
Amazing service from Kiddicare Saved a huge amount compared to another store on the same seats, ordered them one afternoon and they were here the following morning A

From: Kel1404
in St Neots
Sent: 06 June 2010
Delivery was quick and easy. I recieved a txt message to give me an hour slot when the buggy was to be delivered which meant I didn't have to wait around all day for delivery

From: shawzy
in newcastle
Sent: 06 June 2010
excellent that you are kept updated by text and email, order received within time slot

From: Uncle Rhys
in London
Sent: 06 June 2010
Very prompt delivery and a good, prompt service. The product was exactly as advertised. I would recommend the website to others and would certainly use again. Many thanks and good job all round.

From: amw019
in scotland
Sent: 06 June 2010
fast delivery as usual Only problem was i didnt like the fact the mat was folded in two inside the package.

From: Amy M
in North Scotland
Sent: 06 June 2010
Delivery from Kiddicare was good, however being in the North of Scotland it is always passed to a local courier so we didn't get it in the timescale indicated - but was not Kiddicare's fault at all. Product was in good condition and am sure if we weren't so rural would have been right on time.

From: Tasha
in Flitwick
Sent: 06 June 2010
I was amazed at how quickly this was delivered. I ordered the pushchair on Bank Holiday Monday and had received it by Wednesday. I also found the text message that came through to give me my hour-long delivery slot really helpful.

From: Leesie-Lou's mummy
in South West
Sent: 06 June 2010
Very fast delivery and stock level counter means you know its in stock ready to be delivered. Email confirmation from Kiddicare and also a text message advising of time slot with the option to change this if necessary Price match guarantee. Perfect service.

From: sams mum
in derby
Sent: 06 June 2010
i ordered on bank holiday monday so next day didnt apply, but it was dispatched on the tuesday and I was text an hour slot and it arrived exactly when it should have done. brilliant

From: CC
in worthing
Sent: 06 June 2010
Delivery was very quick and speedy. Great to have a text to say when it will be delivered. Meant that I could make sure I was in to receive it without waiting in all day.

From: The Swimmers
in Staffordshire
Sent: 06 June 2010
First class and professional service. Expectations managed from order to receipts of goods including accurate SMS message regarding ETA of goods. Exceptional ordering and delivery service. Role model for other organisations.

From: Super Mum Sam
in London
Sent: 06 June 2010
Fantastic speedy delivery On time Even gave us a time slot and stuck to it

From: Curran's Mum
in West London
Sent: 06 June 2010
It's very impressive that the deliveries arrive exactly when Kiddicare text to say they will. For example I recieved a text in the morning stating that my delivery would arrive between 10am-11am. The delivery was at my door at exactly 10am - I have found this to be the case the last few times I have ordered. Goods always in perfect condition and drivers very polite and courteous - usually have something cheery to say. It's a pleasure to use this site.

From: Lambychops
in Bristol
Sent: 06 June 2010
Very quick delivery and excellent communication- particularly liked the text reminder for delivery. Thank you

From: Lawyerg
in York
Sent: 06 June 2010
Couldn't have got a better service. Ordered on Sunday - arrived Tuesday - PERFECT Many thanks

From: Kris122
in Milton Keynes
Sent: 06 June 2010
Delivery bang on time. Very pol ite and happy delivery man. Such a difference to other companies. Product was in perfect condition.

From: Nik-nak
in Dartford
Sent: 05 June 2010
Fantastic delivery, quick, easy and very helpful, in fact best delivery I've ever experienced

From: mcmics
in Lewes
Sent: 05 June 2010
Speedy delivered in time slot provided as always

From: Jules
in Northants
Sent: 05 June 2010
Delivery was on time and the text to let me know the time within one hour was great. Condition of product was excellent.

From: Em
in Cumbria
Sent: 05 June 2010
once again my kiddicare delivery was very prompt, it was well packaged I would definately use kiddicare again.

From: T and R
in Bristol
Sent: 05 June 2010
A fantastic service can not fault it at all. We were keep in contact through the whole process via text messages. Brilliant

From: S-Bear
in Newton, Merseyside
Sent: 05 June 2010
Fantastic delivery service I recieved an email text to confirm the delivery hour slot.

From: MummyToBe2010
in Kent
Sent: 05 June 2010
Excellent communication and delivery. Would certainly order from Kiddicare in the future....THANK YOU o

From: Paul
in Chelmsford
Sent: 05 June 2010
Delivery was excellent. Could have been delivered next day but we was out and we had the opportunity to delay delivery. We received a text in the a.m. stating delivery time. They were spot on.

From: Dee
in Middlesex
Sent: 05 June 2010
Delivery was very prompt, with regular updates on delivery day and timescales. Product arrived in perfect condition.

From: Trudi
in West sussex
Sent: 04 June 2010
I was very inpressed with the delivery service for this product. Not only get I get a text message and email telling me the exact time my delivery was coming, when it came on time the delivery driver was friendly and offered to bring it in the house, as my box was heavy this was fab. 5 stars

From: Mummy Hayley
in Bristol
Sent: 04 June 2010
Delivery was absolutely fantastic. Ordered online at 2.30pm and it was delivered by 9am the next morning Really awesome service

From: gmk
in Suffolk
Sent: 04 June 2010
delivery was very fast, excellent service. The payment by paypal is great for me too. Thank you kiddicare

From: sadaf
in London
Sent: 04 June 2010
Prompt as always Kiddicare is. Just that the delivery guy left the stuff at neighbours and they weren't expecting it

From: the best
in plymouth
Sent: 04 June 2010
delivery was a bit slow, arrived the day after it was suppose too.

From: Room restrictor
in Surrey
Sent: 04 June 2010
The delivery was prompt and I liked the text messages and emails keeping me informed.

From: Maz
in London
Sent: 04 June 2010
I got nervous as delivery said next day but never arrived, soon realised my error I didn't account for the Bank Holiday - pregnancy does that to you Next day got a text saying will come between 123-223 it arrved at 200. Very Prompt - thanks Kiddicare.

From: yummy mummy
in lincs
Sent: 04 June 2010
bit confusing on the delivery front was unsure of what day it was going to be delivered and then missed but very easily re arranged and arrived as promised

From: Betsy
in St Leonards-on-sea
Sent: 04 June 2010
Prompt delivery and excellent communication from Kiddicare.Product arrived safetly and in perfect condition.

From: ojock
in Sandhurst
Sent: 04 June 2010
Kiddicare is excellent, especially with its 1hr slot notification - wish ALL internet companies offered this. Prices being competitive is an added bonus

From: BCN baby
in Ireland
Sent: 03 June 2010
I cannot believe how quick our car seats arrived Normally it's 6 days for international delivery, but we had ours within 4. Fabulous. Our children are dead chuffed with their new seats, so we've got happy people all round. Would definitely use Kiddicare again. Thank you.

From: sarah rob
in blackpool
Sent: 03 June 2010
fantastic next day delivery as always have ordered a few things from you now 1st class service.

From: Tina
in Birmingham
Sent: 03 June 2010
Excellent service. Prompt delivery and kept informed. Given time of delivery etc would definately use again.

From: nuts
in lincolnshire
Sent: 03 June 2010
excellent service hour slot for delivery brilliant

From: Nixie35
in Essex
Sent: 03 June 2010
A lot of retailers could learn from Kiddicare's 1 hour text message service and overall customer service. Would recommend to everyone.

From: kirstyhun87
in Bristol
Sent: 03 June 2010
Excellent ordered 1.30pm one day and was delivered 10.30am following day Very quick and delivered within time slot

From: Danielle first time mum
in manchester
Sent: 03 June 2010
delivered quickly and within the time the alocated and the trolly was in brilliant condition.

From: Bevers
in Manchester
Sent: 03 June 2010
I received the item qui cker than I had expected. The bag was in perfect condition well packaged. I would definately order again from Kiddicare because of ease of ordering, cost delivery.

From: Sarah the busy mum and minder
in Hampshire
Sent: 03 June 2010
My Buddy board was delivered very quickly and I was updated by email to inform me that my delivery would be between 1pm and 2pm, so I didn't have to wait in all day.

From: Essex Engineer
in Essex
Sent: 03 June 2010
I have not experinced service as good as this from any other internet retailer. The email response and text messaging service is excellent. During the next day delivery process I was advised when the product was despached and then the following morning I was advised of the 1 hour delivery time slot 10.25am to 11.25am with the option to change if required. The product was then delivered at 10.39am. You can't get better than that

From: Melly
in Gloucestershire
Sent: 03 June 2010
Excellent service especially receving text messaging advising when the parcel would be delivered. The parcel arrived as stated. Excellent, first time user of Kiddicare but would definitely recommend them

From: Ol' Soja
in London
Sent: 03 June 2010
I received a text giving me a one hour delivery window which was great, it allowed me to plan my day and be in early enough for the delivery. I was impressed

From: Jo Wilder
in Slough, Berkshire
Sent: 03 June 2010
Absolutely fantastic service and delivery from Kiddicare from start to finish. We were kept informed by e-mail as to its progress and we promptly received delivery the next working day, which was superb service. We would recommend this company to any other parents.

From: nuts
in lincolnshire
Sent: 03 June 2010
excellent service down to an hour to arrival brilliant

From: Orange Bear
in Leicester
Sent: 02 June 2010
Fantastic service. It arrived the next day, unfortunately my internet was down so I was unable to read the email telling me of its arrival and I missed it, but it was easy to rearrange another day.

From: Pram Mad Mum Of 3
in Central London
Sent: 02 June 2010
Kiddicare are the best in online buying of pushchairs etc, I've bought so much and have NEVER had an issue. When this item first arrived it was missing raincover and wheel as broken, I called and as always was spoken to as though i was their no.1 customerand had new one delivered next day. This fault was not kiddicares, as the only sell the product not make it And at the speed i got replacement how could you complain The second oen was perfect. If you want reliablity, choose kiddicare.

From: Dee
in Dundee
Sent: 02 June 2010
Very happy with delivery. Ordered online one morning, had product following morning. Arrived in perfect condition.

From: Raj Chohan
in Leamington Spa
Sent: 02 June 2010
service is always fantastic which is the main reason i buy from kiddicare.com

From: giggleytoes
in london
Sent: 02 June 2010
i highly recommend this site i brought two different high chair to two different addresses and both came super fast in perfect condition

From: boyonway
in lancashire
Sent: 02 June 2010
Fantastic delivery time delivered nice and neat - no broken boxes. Will definatley continue to use kiddicare.

From: nicola
in pembrokeshire
Sent: 02 June 2010
Amazing delivery service, purchased at around 3pm and had the pushchair by 9.30 the next morning. even had a text to let me know what time it would be delivered within an hour window. very pleased

From: Grateful Grandma
in Manchester
Sent: 02 June 2010
What a service Ordered it one day and delivered the next - everything it said on the packet. Would have no hesitation in ordering again and recommending to others. Keep up the good work.

From: nins
in lincolnshire
Sent: 02 June 2010
brill ordered thurs morning was here fri morning excellent having a 1 hour delivery slot

From: a satisfied customer
in London
Sent: 02 June 2010
Really impressed by the delivery. Next day and within the hour promised.

From: maskotka211
in Ipswich
Sent: 02 June 2010
Quick delivery. product in good condition. Reccomended shoop.

From: busybusymum
in cheshire
Sent: 02 June 2010
Delivery was very prompt, I ordered on a Sunday of a bank holiday weekend so only expected delivery on the wednesday, I was not disappointed, I rec a text and email advising del between 10.52 am and 11.52am could believe it arrived at exactley half time 11.24, wonderful I was out and about an hour later at my local park. It arrived in perfect condition.

From: Emjo2010
in Redditch
Sent: 02 June 2010
I placed an order with Kiddicare, late afternoon on a bank holiday Monday and my product was delivered at 8.40am on the Wednesday. Brilliant service.

From: ubishi
in Cheshire
Sent: 02 June 2010
I can not fault the ordering, the service, the delivery or the cost. I was kept informed the whole time once my order was placed as to the status of the order. Excellent company and would highly recommend this company to anyone thinking of buying anything for kiddies

From: tracee
in north yorkshire
Sent: 02 June 2010
it arrived quickly taking into account of it being bank holiday

From: giggleytoes
in london
Sent: 02 June 2010
super fast delivery cant believe how quick it was perfect condition when arrived.

From: Eilidh's mum
in Glasgow
Sent: 02 June 2010
Superb service as always, prompt delivery and item in perfect condition. Have been recommending to others Thanks Kiddicare.

From: Jessica
in South Wales
Sent: 02 June 2010
Brillant as usual Ordered the Tuesday, txt saying dispatched Tuesday. Email saying pram would be delivered between 14.09 - 15.09, it was delivered 14.30 on the Wednesday Cannot Fault Kiddi Care they are Brillant

From: SSU
in Reading
Sent: 02 June 2010
I would like to particularly call out the servicedelivery of Kiddicare as 'Impressive'. You could easily track your product once the order is placed till it reaches you. The delivery staus is updated on an hourly basis and they will tell you exactly the hr slot you will get the delivery. You will also get a text on this.I would definitely buy from Kiddicare again.

From: Kim
in Swansea
Sent: 02 June 2010
Service and delivery was excellent. My only concern was that the driver left the parcel in my porch unannounced, therefore anyone could have taken it. when I accessed the internet re deliverytracking it said that I had already signed for it. this was not the case.

From: David
in Nottingham
Sent: 02 June 2010
Kiddicare delivery was fast and on time. I especially liked the extra touch of the text to let me know what was happening to my parcel.

From: Nick
in Hereford
Sent: 02 June 2010
Excellent service and delivery considering it was ordered on the friday before Bank Holiday weekend and arrived in the timeframe we got thru on txt on the Tuesday. Pay attention other companies in Britain, Kiddicare have raised the bar to another level.

From: ubishi
in cheshire
Sent: 02 June 2010
Excellent company, goods well packed and was kept informed thoughout from ordering to delivery

From: Yummy Mummy
in Leicestershire
Sent: 02 June 2010
Delivery service excellent.Was told it would be here between 1 and 2 and it was.

From: Emma
in Liverpool
Sent: 02 June 2010
My delivery unfortunatly was not prompt, on the day it was due for delivery, the delivery guy just posted a card to say there was nobody in the house, when there was I was waiting for it. He did not ring the bell or knock to notify me he was there he just posted the card to say delivery would be after the bank holiday, so I then frustratedly had to wait until after the bank holiday weekend for the delivery of the pram. However the second delivery was indeed prompt and on time.

From: Mrs H
in Sussex
Sent: 02 June 2010
Delivery was as promised by Kiddicare and arrived well packaged.

From: Mom-in-Chief
in Penge
Sent: 02 June 2010
I was exstremely impressed by all methods of contact recieved via email and text. Goods delivered just outside of time quoted but a very friendly service which I will be recommending to all.

From: Ellesse
in Nottinghamshire
Sent: 02 June 2010
Very impressed with the delivery and service. Was kept informed at all times for shipment. On the delivery day, I was emailed to tell me when the time slot was going to be, which allowed me to contact my daughter and alert her to be there to take delivery. This was so convenient, as it was delivered directly to her as she lives about 150 miles away. The delivery time was spot on. Would definitely order again from you.

From: Mama Gee
in Bury St Edmunds
Sent: 02 June 2010
Brilliant service. Ordered on one day, arrived before 8.30am the next morning.

From: Debs the pixie
in Norwich
Sent: 01 June 2010
We ordered the buggy on the Wed at 3.30 p.m and it was delivered at 10.00 a.m the next day.

From: Sarah Ruby's Mummy
in Swinton, Manchester
Sent: 01 June 2010
1st Time using Kiddicare.com, will definately use again. Delivery was prompt and the text msg to advise of delivery time was great.

From: Donny
in South Wales
Sent: 01 June 2010
Goods received within 24 hours of ordering. Can't complain and excellant value for money.

From: Mum of 2 bonkers boys
in Hampshire
Sent: 01 June 2010
Delivery was excellent, the text to my phone to let me know my time slot of 1 hour was genius.

From: Londoncalling
in London
Sent: 01 June 2010
Delivery very easy to rearrange using the text message - excellent service, thank you

From: Henry's mummy
in stoke on trent
Sent: 01 June 2010
Brilliant - so very efficient and always on time. We love the text which confirms the time of arrival - brilliant for busy people.

From: Mum of one
in Kent
Sent: 01 June 2010
Kiddicare - EXCELLENT service - what more can I say....

From: Ruggie
in Wales
Sent: 01 June 2010
Prompt delivery Ordered online -Sunday night - Delivered - Tuesday Morning.

From: Sarahulbert
in Cheltenham
Sent: 01 June 2010
Amazing ordered 3pm on one day arrived before 9am the very next day. Thats service And the text time slot was great.

From: Cheryl
in Newcastle upon Tyne
Sent: 01 June 2010
Excellent next day delivery service. Cannot fault kiddicare.com at all

From: Panto Grandma
in Preston
Sent: 01 June 2010
The system operated by Kiddicare to ensure prompt and effecient delivery was second to none. The text messaging service ensured I was available to take delivery and the specific time-slot allocated by the transporter was much appreciated - arrived within the 60 minute time scale given.

From: Linnie
in Oxford
Sent: 01 June 2010
I am always impressed with the delivery service from Kiddicare. I like the fact that I get a text on the day of the delivery and it gives me the option of changing day. And this time we had change of plans, which means the following day worked better for me. Also, I'm not sure I have ever experienced getting an estimated delivery time of one hour It's great - as other places just say you need to be in your house between 8am-5pm or similar. Thank you very much for a great customer experience

From: Iveta
in London
Sent: 01 June 2010
Delivery was very prompt-next day in the advised slot. Please note that as it was big box the delivery guy did not bring to the first floor and left it in the building corridor. The delivery condition was fine but there was some problem with the base of the system which was not allowing it to open completely..after spending 45 min looking where is the problem, we found it and as it was a fault apparently but we didn't feel like packing back and returning it. So my husband managed to fix it. Service of kiddicare is horrible as i ordered 2 things the travel system and some stickers seperately within 2 min and as the stickers were under 30 pounds i emailed them within min asking to refund the delivery charge as I have already submitted another order for 500 pounds but they refused as they weren't placed together and they cannot match them-as you can imagine they arrived together. They are just rude and don't care for any customer care at all

From: Baby Jessica
in Durham
Sent: 01 June 2010
Delivery was very efficient, arrived early afternoon the day after ordering. Product was well packaged and in excellent condition. This was the first time I had used Kiddiecare and I would certainly use them again and will recommend them to friends. One of the few companies who delivers quickly and effieciently and for free

From: Theresa aka Yummy Mummy
in Leigh-on-Sea
Sent: 01 June 2010
Amazing Amazing Amazing - next day delivery with notification and friendly delivery guy etc etc etc - within an hour of notification as promised - never thought this type of service would happen in this day and age Thank you Will definately use Kiddicare again...and again.........and again

From: pmwebb
in Southampton
Sent: 01 June 2010
Delivery on time and prompt as always with kiddicare. Cant ask for more so wont.

From: f
in Northern Ireland
Sent: 01 June 2010
I thought it was meant to be free delivery over 29.99 Still... even with paying P P, was still cheaper than other stores.

From: lou
in nelson lancashire
Sent: 01 June 2010
i could not believe how fast the delivery was, i recieved a text message at 8.30am saying my pram would be delivered between 9.58am and 10.58am and it arrived at 10.00am.. couldnt have been happier

From: Zed500
in Shropshire
Sent: 01 June 2010
First class service Ordered Wednesday night and delivered Friday morning within the 1 hours delivery slot. Faultless service. Very impressed and wouldn't hesitate to use Kiddicare again. Best service and communication I have ever received from any company. Excellent

From: Taira
in London
Sent: 01 June 2010
as usual next day delivery...PERFECT i hour slot confirmation by email, so no wasting time waiting around for parcel to arri ve. Great

From: Rachel Pregnant Again
in Surrey
Sent: 01 June 2010
Delivery was fantastic - ordered in the afternoon and it was delivered the next morning Cant complain at all Fantastic

From: F.Neth
in Basingstoke
Sent: 01 June 2010
The customer service and delivery where great I really couldn't have asked for more has a consumer. They kept me informed about the where abouts of my product and it was delivered on time with no fussing. I wouldwill use kiddicare again as I know its a company I can trust.

From: GJT59
in Leeds
Sent: 01 June 2010
Kiddicare delivery was brilliant ... absolutely first class... ordered to be deliverd to my daughters for next day delivery ... tracking was worked and the texting of delivery time to my daughter ensured she was around ... the key point ... it arrived within the timescales given ... if only all deliveries worked as smoothly

From: Safehands Childcare
in Bicester, Oxfordshire
Sent: 01 June 2010
Fast and efficient, keeping me updated on every step to delivery slot time. Excellent service

From: Marco
in Oxford
Sent: 01 June 2010
I can't say how shocked I was with the outstanding level of service I have experienced. I have used a number of online companies in the passed and you by far exceeded my expectations with the seamless service and delivery. Thanks and you have a customer for some time to come.

From: mummyof 1
in Colchester
Sent: 01 June 2010
The service from kiddicare was brilliant no delivery charge and next day delivery unlike most other company's.

From: Em
in Solihull
Sent: 01 June 2010
Kiddicare service was first class. Next working day delivery, email and text alerts informing me that delivery would be made between 1410 and 1510 with an option to change this. Brilliant.

These are not necessarily the views of Kiddicare.com

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