Power Reviews Service Comments July 2009

From: Bazza
in London UK
Sent: 31 July 2009
Kiddiecare do care. The goods arrived safely and on the day specified. I would reccomened Kiddiecare to anyone.

From: New Mum
in Northampton
Sent: 31 July 2009
This is the first time I have used this website and I am very impressed with the service and speed of delivery. I would definately use them again.

From: Online shopper
in Berkshire, UK
Sent: 31 July 2009
The product has arrived in a very good condition the delivery was extremely fast. I have ordered it the Sunday morning and delivery was on Tuesday morning before 900. Kiddicare thank you for your excellent service.

From: suzzie
in scotland
Sent: 31 July 2009
Arrived quickly as expected. I wasn't home on the first delivery day, but was able to easily re-arrange delivery for the following morning. Well packaged and in perfect condition.

From: kayleigh
in wales
Sent: 31 July 2009
my delivery was great they phoned 2 check they had the right delivery address and said wat time it would b deliverd by. and so it was delivered the next day as they said it would b b4 12... thanx once again

From: Pippa
in Lancashire - England
Sent: 30 July 2009
Excellent delivery product arrived sooner than expected. Information regarding dispatch very good and worth having for tracking.

From: AJ
in Chichester, UK
Sent: 30 July 2009
Good delivery times. I normally find products via greasypalm cashbackcomparison site and kiddicare on a few occasions have failed to pay up.

From: Cornish Mummy
in Newquay Cornwall
Sent: 30 July 2009
1st class service every time. Emails and texts keep you right up to date with delivery so you never miss your parcel. Very often when something is in stock it arrives within 24hrs of my order which is amazing. No other company offers a service which currently competes with Kiddicare for me at the moment.

From: craigean
in Kilmarnock, Scotland
Sent: 30 July 2009
Delivery of this item was excellent but had delivery issues with seat not beeing delivered on time which is what we required.

From: The Pickle Mum
in England
Sent: 30 July 2009
fantastic service all around. used the text messaging service and was able to chose my delivery day - fantastic

From: Trickie Dickie
in North Yorkshire
Sent: 30 July 2009
Fantastic service Thanks. Product was in stock and was delivered less then 24 hrs after ordering Text service to let me know that it was on its way was also very useful. Arrived in excellent condition Will definately be back Keep it up.

From: Tracy
in London
Sent: 30 July 2009
Fantastic service, love the text message and email for delivery. Product arrived in fantastic condition. Not many places offer free postage - thankyou

From: Nanny Gill
in Wallington ,Surrey,UK
Sent: 30 July 2009
I am always amazed at the ease of purchase and how quickly what I buy appears on my doorstop I wouldnt shop anywhere else.

From: mrsma
in co.meath,,repulic ireland
Sent: 30 July 2009
customer service was great..very helpful over the phone... i live in rep ireland and website states allow up to 6 days for delivery... bought this on a friday and allowing for no weekend deliveries had it on the tuesday...couldnt ask for better than that...we are covered by the 48hour delivery which i thought we werent...DPDirish interlink espress driver was very pleasant and carried boxes straight into house no questions asked....some delivery companies drop things on your door step...no damage at all to outside of boxes which means they were treated well in transit... all in all very happy and would deal with kiddicare again..

From: Craigean
in Kilmarnock, Scotland
Sent: 30 July 2009
Ordered this seat late on Thursday night and paid 12.99 for Saturday delivery. This was not delivered on Saturday and did not arrive till Monday. Complained to Customer Services but got pretty limp standard response with no asistance when called on Saturday as was unsure why hadnt ben delivered or where it was. This was then followed up by several emails with so called service of refunding me my extra delivery charge for the service failed to deliver. Product arrived in good condition however although the box had been burst open though think this was the fact these boxes tend to be half empty and the heavy car seat makes difficult to handle.

From: Kellymummy
in Stockton-on-Tees
Sent: 29 July 2009
The delivery of this product was brilliant. It was ordered online at 11am and arrived by 8.30am the next day. Also, delivery was free, which you would not normally e xpect with next day delivery. We chose kiddicare because a well known pushchair retail store could not guarantee arrival before our holiday. Product in very good condition. Very pleased overall.

From: platespinner
in Cheshire
Sent: 29 July 2009
Product was out of stock so I ordered it for when stock was due in the following week and arranged to be in that day. Had a call at 10pm date of placing order to say item would be delivered the next day. Good job we were going to be around then Would be nice if website stock le vels were accurate as we may not have been here for the delivery. We shopped around and couldn't find item cheaper than Kiddicare. Go through Quidco for extra discount

From: Vera
in Bedfordshire, UK
Sent: 29 July 2009
I ordered the bag on the Sunday and it arrived on Tuesday. Really fast turn around. Great It arrived in good condition and well packed.

From: Tracey
in Bedfordshire
Sent: 29 July 2009
Delivery was amazing - am still shocked at how simple everything was. Ordered on Sunday afternoon and the goods were with me on Tuesday am. Also nice to have a text on the Monday evening to say everything on its way. Am over the moon with the service that we have had with both orders and will definately use again if need to.

From: Dad
in Cornwall
Sent: 29 July 2009
Quick delivery and helpful delivery guy took our products to our door while I entertained our daughter.

From: Ali
in E.Sussex
Sent: 29 July 2009
Delivery was prompt and we were kept informed of the progress of our order. Product arrived in good condition.

From: yummy mummy
in bristol
Sent: 29 July 2009
matress was ordered literally minutes before the cut off time and it was delived by 11.30am the next day. the man delivering it is friendly. What more could anyone ask for The Overall service is brilliant.

From: Jude
in UK
Sent: 29 July 2009
Delivery great, nice helpful guy and when it was expected. I love the text message to confirm it's on it's way.

From: Animal Antics
in West Lothian, Scotland
Sent: 29 July 2009
Excellent. We have had problems in the past where items do not get delivered due to errors with our address. No such problems with Kiddicare. Very prompt efficient service. Text service fantastic.

From: Kona Pablo
in Sheffield, South Yorkshire
Sent: 29 July 2009
This was my first purchase from Kiddicare, but it will not be my last. The order process and delivery service free next day delivery, were first class Use Kiddicare, you'll be glad you did

From: Nicola and Declan
in Manchester UK
Sent: 29 July 2009
Kiddicare offer the best service i have ever had, i ordered the cotbed on wednesday and by thursday morning it was in my bedroom. I also recieved several txt messages with an update on the status and of the delivery day. The txt message a lso gave me a chance to change the delivery day if it wasnt suitable. Will definately buy all my sons things from Kiddicare in future.

From: Trakie
in Nuneaton
Sent: 28 July 2009
As always great service from the delivery team. E-mails and phone calls to confirm item is out for delivery and the nextday delivery is brilliant.

From: Mazzamum
in UK
Sent: 28 July 2009
Very quick service and delivery - customer service was quite prompt with queries and the delivery company redelivered quickly. Would recommend Kiddicare above the company we cancelled our order from any day

From: Ais O'D
in Edinburgh
Sent: 28 July 2009
Delivery was very prompt, the buggy came safely wrapped in its box. We didn't need to use customer service.

From: G Bryant
in London, UK
Sent: 28 July 2009
We ordered online and the next day 100 of our order arrived. So simple, so quick, perfect service from kiddicare.

From: shush51
in Hampshire
Sent: 28 July 2009
Item was out of stock when I ordered it but still came in less than the two weeks I thought I'd have to wait. Arrived in good condition. No complaints.

From: Andy M
in Swindon, UK
Sent: 28 July 2009
Delivery was excellent - next day at no extra cost as promised. The communication was excellent via text message and kept me informed of the delivery progress. Product arrived in perfect condition - cannot fault the service.

From: Natalie
in Surrey
Sent: 28 July 2009
According to the website the majority of orders are delivered bfore lunch. My order arrived at 3pm and I was told by the delivery driver that it would NEVER be delivered before 12 as that cost more and Kiddicare don't buy that service from them Slightly annoying as if i'd known th is i could have gone out in the morning. The item hadn't been packaged very well and the box was all open. Despite this the item was fine.

From: Em, the mum
in lancashire
Sent: 28 July 2009
service was excellant, couldn't fault it. I was able to rearrange delivery by text and there was no hassle at all. Also arrived very quickly.

From: Saffi
in Nottingham, UK
Sent: 27 July 2009
The delivery was very promp. I ordered the product and two related items before 5pm and the items arrived the next day at lunch time. The products arrived in an excellend condition. Very good service and would use again and recommend the website again.

From: First time Mum
in Gloucestershire
Sent: 27 July 2009
Was very shocked by the quick delivery I placed my order on the Friday and took delivery on the Monday. Was also impressed by the text service keeping me informed of delivery.

From: Saffi
in Nottingham, UK
Sent: 27 July 2009
The delivery was very promp. I ordered the car seat and two related items before 5pm and the items arrived the next day at lunch time. The products arrived in an excellend condition. Very good service and would use again and recommend the website again.

From: PPorgy
in UK
Sent: 27 July 2009
Brilliant delivery - used the text service to change my day - my chai r arrived at 9am on the rescheduled day and was in good condition bar one small chip on the footstool.

From: Maximum
in London
Sent: 27 July 2009
I have never had such a quick delivery just over 12 hours from ordering to receipt. We will definitely use again when we need anything

From: The guys from Dove Loft
in Chesterfield UK
Sent: 27 July 2009
Great feedback on the order process from the minute we placed the order and a very prompt delivery as explained on your website. Great service all round. Thank you

From: Saffi
in Nottingham, UK
Sent: 27 July 2009
The delivery was very promp. I ordered the product and two related items before 5pm and the items arrived the next day at lunch time. The products arrived in an excellend condition. Very good service and would use again and recommend the website again.

From: A Dad
in Sussex
Sent: 26 July 2009
Excellent fast delivery service. Was impressed with the text delivery status update with the chance to change delivery day by text reply if required.

From: miro
in London
Sent: 26 July 2009
The travel cot was delivered almost within 24 hours of ordering You can't beat that. I was very impressed.

From: bridge the midget
in n uk
Sent: 26 July 2009
Although this product was delivered next day, I could not plan to go out as AM or PM was not stated on delivery tracker.

From: oyo
in london, uk
Sent: 26 July 2009
I really appreciate how quick it was delivered, and that i recieved an email and text telling me when t was being delivered- makes such a difference. Great prices, good service what more can you ask for

From: Mindoo
in Sheffield, South Yorkshire
Sent: 26 July 2009
Excellent, very fast delivery. The text message and email informing me the product had been dispatched and when it would be delivered is brilliant.

From: Grandma Sally
in Houghton regis, Bedfordshire, UK
Sent: 26 July 2009
Very impressed with the delivery as o nly ordered the items the day before in the afternoon and it arrived before lunchtime and was in good condition.

From: Yogi's Mum
in England
Sent: 26 July 2009
Would order from Kiddicare again and recommend to others. Kept informed of delivery with the option of having it delivered on another day if I wasn't available. Impressed with product and delivery service.

From: Aileen
in Reading, UK
Sent: 26 July 2009
Quick delivery from kiddicare. 2 screws were not working and the online contact form didn't work so we were left with a half finished chair for a couple of weeks. However, when I got a chance to call the customer service team and could get through they were happy to sort out the issue and replacement screws arrived very quickly. Shame it took 15 minutes to get through to them on the phone though

From: portuguesa
in essex
Sent: 26 July 2009
I ordered in the afternoon was dispatched the same day and delivered before 9am next day with free delivery also got a text to change deliver day if wanted

From: Morgdad
in Barry, South Wales
Sent: 26 July 2009
I ordered the buggy board through Amazon on Sunday afternoon, and received it the following Tuesday.

From: RazorXxX
in Northern Ireland.
Sent: 26 July 2009
Service was out of this world, bought on a Monday evening and was delivered to Northern Ireland very next morning, can't get any faster than that. Fantastic.

From: Sam
in London
Sent: 25 July 2009
This came in a few days. It is great that Kiddicare gives you the option of getting two colours imediately or waiting for a customised choice of colour. We bought via Amazon rather than in the store so we could use American Express not accepted in store and have it delivered for free.

From: ceigibbs
in Exeter
Sent: 25 July 2009
Excellent delivery - the best I've had fr om ordering on the internet Next day - by lunch time as promised. Well done - impressive

From: all-round mum
in Merseyside
Sent: 25 July 2009
Exceptional delivery, it arrived the next morning. I was kept informed of the delivery via text messages.

From: Old dad
in Brighton, UK
Sent: 25 July 2009
All the items ordered cot, matress and changing top turned up together within a few days. The text service to tell me the day they were coming was useful, but no estimate of time was given, which was not a problem as we were both at home looking after a tiny baby.

From: all-round mum
in merseyside
Sent: 25 July 2009
There was no instruction leaflet with the carseat, which there should be. I contacted kiddicare who said they would respond within 24 hours, but I am still waiting three days later. Really disappointing as Kiddicare is so prompt in delivering and keeping you informed about the whereabouts of your product.

From: Nikthenoo
in Loughborough
Sent: 25 July 2009
I ordered saturday delivery and it' turned up at 10am sat morning. I always order my large items such as car seat and highchairs etc from Kiddicare as they always have the best price and they are great at delivery. Kiddicare every time

From: Anna
in East Croydon
Sent: 25 July 2009
Prompt delivery, received a sms to confirm that the time of the delivery suited me. Product arrived in perfect condition. Will definitelly shop with Kiddicare again.

From: penric
in carlisle
Sent: 24 July 2009
Ordered at about 2pm.Had a message at 7pm to say it had been sent.Arrived 7.45am the following morning.Fantastic

From: Stevie H
in Stirling
Sent: 24 July 2009
Delivery was prompt, useful SMS updates and email tracking was provided. Products arrived unharmed.

From: Denman
in UK
Sent: 24 July 2009
Delivery was prompt. Product was in good condition. Query to customer service by e-mail was handled very promptly and efficiently.

From: twolovelylads
in London, UK.
Sent: 24 July 2009
Quick, efficient next day delivery. I was expecting it AM, waited in but actuall y came PM. Spoke to delivery driver and agreed a place to leave it so wasn't too inconvenient.

From: l kennedy
in northern ireland
Sent: 24 July 2009
excellent quick delivery even though part of the item was out of stock, it was delivered before i expected. well packaged great customer service thank you best price around

From: Sarah T
in Leeds, UK
Sent: 24 July 2009
Very fast delivery and product arrived in excellent condition - would definitely buy from Kiddicare again.

From: big b
in gourock
Sent: 23 July 2009
As usual the sevice was promt and with out any difficulty.I like the fact that you are given an electronic message on product dispatch.In the 3YEARS that I used kiddicare this has always be the case.Because of no hassel promt serivce I have recommened kiddiecare to lots of freinds.

From: Newmum
in UK
Sent: 23 July 2009
Fast delivery items arrived in great shape notified when items were dispatched so I made an effort to stay home to receive them

From: F Bod
in west yorkshire uk
Sent: 23 July 2009
very very pleased with your service. I actually received the order even before i expected it to arrive.

From: Simone
in Colchester UK
Sent: 23 July 2009
Grat service from Kiddicare Ordered the carseat at 8PM on Wednesday and at 10AM on Friday it was at my door. Just 38 hours Also the price was the cheapest we could find online for this carseat new. You couldn't really ask for more

From: nevynevster
in london
Sent: 23 July 2009
Delivery arrived extremely rapidly and text service to mobile phone was brilliant as we were away so I was able to reschedule the delivery with a minimum of hassle. Fantastic service

From: Julie, mum to a five month old boy
in Manchester, UK
Sent: 22 July 2009
I replied to the delivery text to request another day but they still delivered thank goodness I was in. If there is a deadline for replying to the texts it would be helpful if we were informed.

From: Morticia
in Scotland
Sent: 22 July 2009
Delivery was on time and driver very good. Kiddicare had got our address wrong they had put 131 on the slip instead of 131 As 131 is a nursing home the driver figured something wasn't right and gave me a call to see where we were.

From: Grandma Lesley
in East yorkshire UK
Sent: 22 July 2009
Top marks for delivery, arrived with 24 hrs of ordering. well packaged, No problems at all. Very pleased.

From: Amanda
in Huddersfield
Sent: 22 July 2009
Fantastic service delivery, ordered late in the afternoon and still arrived at my mother in law's the next day

From: DL
in South Yorks
Sent: 21 July 2009
Excellent service from Kiddicare, as always. Would like a text service if possible giving ETA of delivery.

From: alev
in Surrey, UK
Sent: 21 July 2009
Thanks to Kiddicare, I received the confirmation e-mails immediately and the item next day in perfect condition.

From: RR
in Birmingham, UK
Sent: 21 July 2009
Excellent service. I placed the order with Kiddicare at the same time as placing orders with two other, larger companies. Kiddicare delivered promptly and with no problems whatsoever. I am still waiting for my other two orders and am wholly unimpressed with their service

From: Ads
in Southam, Warwickshire
Sent: 21 July 2009
Couldn't fault the service I received from Kiddicare, the delivery was very quick, and I was kept informed of every process from placing the order to when it arrived at my door.

From: Dee-lighted carer
in Sunderland, Tyne and Wear
Sent: 21 July 2009
I ordered the mattress one morning, received a text later that day to say it was on its way. The following morning before 9am it had been delivered. I was highly impressed with the speed of delivery and the service provided. I would definitely use Kiddicare again and recommend it to my fellow colleagues.

From: Adrian
in Billericay, Essex
Sent: 21 July 2009
Delivery was very slick and prompt. Received a text providing an option to rearrange delivery for a more suitable day and that was then delivered as stated - very happy with the service there.

From: Helen
in Huddersfield, West Yorkshire
Sent: 21 July 2009
Ordering this product from Kiddicare has made me realise what good service is I ordered it on Monday morning before 10 and it arrived on Tuesday before 9 I received a text message telling me it was on its way and then I could track its progress on line, brilliant I saved over fifty pounds by ordering online, I got some free sun screens for the car and I didn't have to leave the house. I also didn't have to pay for delivery no hidden charges, no nasty surprises, just pure brilliance.

From: Willykins
in Staffordshire, UK
Sent: 21 July 2009
Delivery was exactly as advised, it arrived at my in-laws' house at noon, and they were very pleased with the service. No problems at all with delivery.

From: H
in Leeds, UK
Sent: 21 July 2009
i was most impressed with the service and prompt next day delivery. Would definitely recommend this site and would use it again.

From: Belly
in Bedfordshire
Sent: 21 July 2009
Arrived next day, one part out of stock to be delivered at a later date but kept updated with text messages about the despatch and delivery. Really Please would order again.

From: Crinster
in UK
Sent: 21 July 2009
Ordered via Amazon marketplace nectar points and free delivery and it arrived within two days. It arrived in excellent condition.

From: Loopy Barbie
in Maidstone, Kent, England
Sent: 21 July 2009
Delivery was separated. Requested Saturday delivery. Some arrived on Saturday the rest other days of the week Fortunately a neighbour was around to take in parcels. Customer Service was ok Was told to look on line for more details, which I didn't find that helpful.

From: Angelalala
in Coventry, England
Sent: 21 July 2009
I was hugely impressed with the prompt service from kiddicare and how up to date they kept me via text message. We'd waited for two weeks for delivery from another retailer to then be told it was not in stock, which left me very annoyed as we'd been waiting for the product, I ordered with kiddicare and it arrived the next day. Good condition, well packaged and I would def recommend and use them again myself based in this experience with them

From: debbbie33
in uk
Sent: 21 July 2009
the delivery was prompt. was a bit disappointed to find there was no instruction book in the box for the car seat. you dont need the book though as it was so easy to install. a book would have been nice for others though.

From: Aunty
in Leatherhead
Sent: 21 July 2009
Next day delivery service was very good and the delivery driver contacted us before arriving. Brilliant service.

From: Liz
in Manchester, England
Sent: 20 July 2009
This is the second time I have bought from Kiddicare and have been very impressed with the efficiency on both occasions. I find the website easy to use and the free next day delivery is fantastic. I wouldn't hesitate to use them again and would recommend them without hesitation.

From: AnnaBanana
in Northern Ireland
Sent: 20 July 2009
Delivry to Northern Ireland was great, arrived next day after dispatch. Unfortunately disappointed with the 20 P P charge, would order far more from them if this wasn't the case. Good, fast, effective service.

From: Mr Chunks
in Ayrshire
Sent: 20 July 2009
Very fast delivery, amazing communication, having a text and call to let me know that the order had been dispatched. Arrived next day in perfect condition.

From: Mum of one
in Surrey
Sent: 20 July 2009
As usual I found the service provided by Kiddicare really good - The buggy arrived next day and was really easy to order online.

From: Adele2560
in Ash, Surrey, UK
Sent: 20 July 2009
Our delivery was the next day and we did indeed receive a text on the morning asking if we wanted to change the day, but we kept the original. It arrived in the afternoon and was in good condition.

From: Joe's Mum
in Leyland
Sent: 20 July 2009
Kiddicare are just fantastic - delivered when expected very swiftly and in perfect condition. Couldn't ask for more

From: Radka
in Oxford
Sent: 20 July 2009
A very fast delivery, ordered on Monday evening and delivered at Wednesday lunchtime Would definitely use Kiddicare in the future.

From: Emms
in London
Sent: 20 July 2009
A fab service from Kiddicare who matched the price of a cheaper but less reliable online shop. It arrived the next day and so was in use within 48 hours of ordering - what perfect service. Thank you Kiddicare. We will be using you again.

From: Happy Mummy
in Surrey
Sent: 20 July 2009
As usual, absolutely first rate service from Kiddicare. Was emailed and texted re the despatch and it arrived the day after I ordered - Excellent

From: J Gartside
in Wakefield, West Yorkshire
Sent: 20 July 2009
The service was absolutely first class in my opinion. I placed my order on Tuesday morning and the delivery was at my door the next morning - and was totally free of charge The text service was great - I entered my mobile number and was notified that my order was out for delivery and given the option to rearrange it via text if needed - I didn't need to on this occasion but a very useful tool to have, and again free. The car seat arrived in good condition and the service was extremely prompt and efficient. Would definitely recommend.

From: Lynnedylou
in cannock
Sent: 20 July 2009
very prompt, arrived before date that was given as it had to be ordered. Thats service. My daughter who is 7 months loves the upright position.

From: Jenna
in Birmingham UK
Sent: 20 July 2009
I was very impressed with this website. I ordered just before 5pm and it was delivered the next morning. I received a text and email to let me know it was on route I just wish all deliveries were like this

From: J R
in Yorkshire
Sent: 20 July 2009
Despatched same day for next day delivery. Excellent. Very pleased all round with product and delivery.

From: mum of 2
in Glasgow
Sent: 20 July 2009
I have bought many items form Kiddicare and I could not recommend them highly enough. I have introduced all my friends to this website. The service is excellent and the deliver is the best around. You can't get better than next day I ordered my item at 1650 on Tuesday and received it by 1300 the next day.

From: Fluffydog
in bristol, uk
Sent: 19 July 2009
Delivery by Kiddicare was very good - ordered one day with me the next. They were very well wrapped so arrived in immaculate condition.

From: Lauren
in Manchester Uk
Sent: 19 July 2009
Always excellent delivery with Kiddicare, FOC and still arrived the next day AM Product in excellent condition.

From: Sinead - mum of 4
in Northampton Englan
Sent: 19 July 2009
Next day courier delivery was excellent package was fully traceable and was delivered when promised. Arrived in plactic packaging and a box which was safe and secure and kept everything safe and clean in transit. Cannot stress how much Value you really get for money

From: Ailsa29
in Bridgend, South Wales
Sent: 19 July 2009
Wonderful people I'll be using Kiddicare for anything i buy for my little boy. Car seat was here next day and it was so much more cheaper than anywhere else i've seen it. You are brill

From: mum of 2
in portsmouth
Sent: 19 July 2009
Communication from company was first class. Product was ordered monday morning and was delivere d by a friendly courier by lunchtime on wednesday, in perfect condition.

From: jojomum
in Chelmsford, Essex
Sent: 19 July 2009
Great NEXT DAY delivery. Received email informing me of when the delivery was going to be made. I wasn't going to be in at the time so i was able to leave a note with my signature and it was left safely at my back door. Perfect

From: fat bob the forester
in Yorkshire
Sent: 19 July 2009
Ordered at ten to five in the afternoon, delivered to my door at 8.30 the following morning. Well packaged. Top notch -

From: moo
in brum
Sent: 19 July 2009
I couldnt believe how quickly it arrived. I ordered it and arrived 7.30am the next day. I was sent text messages to confirm this delivery time was ok or did I wish to change it. Ecellent service

From: hgreen
in UK
Sent: 19 July 2009
Super quick delivery - ordered Monday evening, arrived Wednesday morning. Great service and great price, as always

From: scenic
in Bristol, UK
Sent: 19 July 2009
The delivery was very prompt. I had a text and an email to confirm delivery and was very impressed with the service. Many other companies could learn from kiddicare how to deal with customers requirements.

From: Suzie
in Banff, Aberdeenshire
Sent: 18 July 2009
I was not happy about the delivery time. I received a text on the Monday from Kiddicare saying it would be the next working day so i stayed in all day tuesday for it not to be delivered. when i phoned the delivery company after tracking my order, i was told that i was on a 2 day delivery and I would receive it on Wednesday. This was very inconvenient to say the least and the attitude from the delivery company was not very helpful at all. I did receive my order on the Wednesday but I was very annoyed with the whole situation.

From: Marie
in South Wales
Sent: 18 July 2009
Delivery very prompt got a text the next day offering delivery that day and I was able to rearrange delivery for the day after which suited me better by just replying to text, couldn't fault it at all.

From: Bev C
in Manchester England
Sent: 18 July 2009
Absolutely superb service as usual from kiddicare. 1st class communications with text messages...faultless.

From: Crainneag
in Lancaster
Sent: 18 July 2009
I asked for delivery to my son in the Republic of Ireland and this was very easy to arrange at a modest additional cost. It was delivered in a few days and I could check its progress online. Buying through Kiddicare was unfussy, efficient and very satisfactory.

From: Elaine the ex-serial buggy buyer
in Essex, UK
Sent: 18 July 2009
Brilliant fast delivery so pleased as I wanted it so much I was going to trawl all the Mothercare's in my area to find it - which would have taken much longer. It was perfectly packaged and VERY well priced. Thank you Kiddicare

From: Sarah
in Sidcup
Sent: 18 July 2009
Delivery was very fast and updated me regular ly on the process. Very reliable company would definately use them again and recommend them to everyone.

From: Mel
in Crawley uk
Sent: 18 July 2009
Kiddicare are absolutely brilliant for their promt delivery, and now they have lowere the minimum spend for free delivery, even better

From: Bex
in Taunton
Sent: 18 July 2009
I cannot fault the service provided it was fast delivery and we were kept informed of when delivery would take place all the way through. I especially liked the text message to let me know my order was on its way.

From: quinny
in glasgow
Sent: 18 July 2009
the service and delivery was excellent could not find a fault.would recommend this company to anyone interested in purchasing any of their products.

From: Lucas' Mum
in Lancashire
Sent: 17 July 2009
Truly excellent service. I placed the order at 3 pm on Thursday and received my order next day at 930 am in perfect condition.

From: Bump
in Manchester
Sent: 17 July 2009
Kiddicare's delivery s ervice is second to none I ordered this pram at 1635 on the Thursday and it was with me by 1200pm the following day and i received plenty of emails to keep me updated on the tracking of my order. The courier friendly and polite and brought the big box straight into the house for me which was very helpful.

From: emmaj91
in buckley, flintshire, uk
Sent: 17 July 2009
it was delivered in a couple of days after i ordered it i was so happy with the delivery and the txts to say when it was coming ect that really helped.

From: First time mum
in Somerset UK
Sent: 17 July 2009
Very impress with the service of kiddicare. Will definately not hesitate to buy from you again REally like the way you can change the date of delivery on your mobile - very clever thougth - well done

From: Steph
in Cornwall
Sent: 17 July 2009
The service from Kiddicare is fantastic and second to none. Delivery was prompt, customer service very helpful, nice touch with text messages for dispatch of the goods. Great communication overall.

From: SPONGEBOB
in GWENT,SOUTH WALES
Sent: 17 July 2009
THE SERVICE WAS EXCELLENT AND DELIVERY WAS WITHIN 48HRS.VERY PROFESSIONAL WITH A TEXT SERVICE TO INFORM YOU OF DELIVERY DATE, WOULD RECOMMEND TO ANYONE

From: MUM TO 4
in NOTTINGHAM
Sent: 17 July 2009
KIDDYCARE WAS GREAT TO BUY FROM VERY VERY FAST DELIVERY FRIENDLY DELIVERY GUY THE BEST BY FAR THANKS KIDDYCARE

From: Vicky
in Tameside
Sent: 17 July 2009
The delivery time is excellent. I ordered the pram at 4.30pm on a Thursday and it arrived before 12pm on the Friday. It arrived in excellent condition and the driver was very friendly

From: mummyof8
in kent
Sent: 17 July 2009
cannot fault delivery service very fast and prompt. i was kept informed a ll the way until it was delivered to me

From: Eddies07
in Kent
Sent: 16 July 2009
THE DELIVERY TIME WAS WELL WITHIN SPECIFIED TIME AND I WAS ASTOUNDED. COMMUNICATION FROM KIDDICARE WAS FIRST CLASS. THE STURDY PACKING KEPT THE GATE IN FIRST CLASS CONDITION.

From: Little Tiddler
in Huddersfield, England
Sent: 16 July 2009
Delivery was really quick even though I didn't specify next day delivery it arrived the day after ordering.

From: Bebygirl
in London, UK
Sent: 16 July 2009
The guy who delivered a product was really nice and helpful. The delivery was punctuall, and the product was in a perfect condition.

From: another mum
in Dorset
Sent: 16 July 2009
Kiddicare are really good for delivery, cannot fault the service. I always look for products from this supplier first now.

From: Cathryn, mum to Tess 5 and Ted 4
in Kingston upon Thames, Surrey
Sent: 16 July 2009
Fast and free delivery. Have never had anything but exceptional service from Kiddicare.com. It's the first place we look for anything and the only place we recommend to friends.

From: Justin The Joiner
in Somerset
Sent: 16 July 2009
Kiddicare are super efficient, the item was out of stock but was delivered 3 days after ordering I can't fault them at all

From: loggs
in Reading Berkshire
Sent: 16 July 2009
Delivery was prompt and the delivery driver was very friendly and polite. There was a little problem that the pushchair arrived without the hood and rain cover but I called Kiddiecare customer service and the lady was very helpful and apologetic and had another stroller sent out next day. Very happy with recommend company to other and will definitely buy from here again.

From: y
in Uttoxeter, Staffordshire, England
Sent: 16 July 2009
Delivery is fantastic, ordered before time stated and here next morning so i was'nt in waiting all day.

From: Grandma S
in Shropshire
Sent: 16 July 2009
Delivery service was fantastic I particularly liked the text messaging service that allowed me to change the day of delivery so easily. The delivery itself was prompt and the driver very pleasant. Product and packag ing was in good condition on arrival. All in all an excellent service

From: Claire
in York
Sent: 16 July 2009
I ordered the products on the Friday and they were delivery by 1pm on the Monday, I thought that was pretty impressive as I ordered late afternoon Friday.

From: Mum-to-one
in Kent
Sent: 16 July 2009
Great swift delivery, the only downside is that my delivery address from kiddicare website wasn't passed completely to the delivery company. it was only the first line and postcode which wasn't enough for the delivery.

From: Diggler
in Brighton
Sent: 16 July 2009
Best price on the internet and the best delivery. And it was free Its amazing that other companies flob you off with their rubbish service when Kiddicare are so good.

From: fats
in huddersfield
Sent: 16 July 2009
super fast delivery, i was impress, i only ordered one afternoon and choose standard deli very and it was delivered next morning 1000 am. very good packaging, it was delivered even before the payment was taken out from my account.Kiddie care is just a perfect place to shop from.

From: feebs
in bishops stortford, herts
Sent: 15 July 2009
can't fault delivery - ordered one day and was delivered the next. my only bugbear is when you ring with a text message to say that delivery imminent - they always seem to be during kids bath time or worse after they've gone to bed

From: nadz
in uk
Sent: 15 July 2009
id say overall this is a good buy despite delivery saying up to 6 working days i recieved 2 days later so was very happy customer service were also very good as i had emaied them regarding another product and they responded within 24 hours.

From: Sharona's at it again
in Scotland
Sent: 15 July 2009
The delivery service was brilliant, kept me informed of the order and was so quick. The mattress arrived in perfect condition.

From: Gmet
in Dunstable, UK
Sent: 15 July 2009
The delivery of this bag was ultra-fast even though I didn't pay for the next day delivery My order was placed in the afternoon and it was here first thing next day, Great service.

From: sannyboo
in Lanarkshire
Sent: 15 July 2009
Absolutely fan-blooming-tastic. I ordered this at approx 11 am one day and this arrived at 10am the very next day. I will definitely be using this site again. I work in a maternity unit and u have already been hugely recommended Thank u again

From: Kelly
in Dorset
Sent: 15 July 2009
Excellent delivery time, very quick turnaround within 24 hrs. Arrived in good condition with a sturdy box and easy instructions to follow.

From: Happy granny
in Somewhere in Wales
Sent: 15 July 2009
Absolutely brilliant, not at home o n 1st delivery, but they acted on e-mailed instuctions and goods were delivered as requested.

From: Leanne
in Newcastle, England
Sent: 15 July 2009
I couldnt believe how quick the chair was dispatched I ordered it at 5pm and it was shipped that same evening I received it the next morning Brilliant service. The courier company were also brilliant I missed the delivery and they redelivered it to me the same day as I live close to the depot I didnt even ask them to do this I Was going to pick it up. It is not often you get good customer service these days but I was highly impressed with Kiddicare and the courier service -

From: Amy
in Kent, England
Sent: 15 July 2009
The service we received from Kiddicare was excellent. The price was fantastic and the delivery time was brilliant. Would highly recommend Kiddicare.

From: Cornish Mummy
in Newquay Cornwall
Sent: 15 July 2009
I didn't purchase next day delivery but it came the next day I was emailed and text messaged and kept fully updated on when the parcel would be arriving. A service that very few companies offer and very useful. Absolutely perfect and highly recommended.

From: Natalie H
in Bexleyheath,kent
Sent: 15 July 2009
The delivery service is brilliant they tell you to look up what date you ordered then next to it tells you then what date it shall be delivered they certainly keep to it they said to me by lunch time on the date they said and it came at 8.30am on the date was so happy and the gd thing is they tell you via text when your product has been despatched...

From: LouLizR
in Lancashire, UK
Sent: 15 July 2009
I placed my order around 2pm and was very pleasently surprised when my order turned up 10am the next day. I had expected it to take a coupld of days, at least over the weekend.

From: mum2be
in Gloucestershire
Sent: 15 July 2009
Delivery was exactly on time, very pleased with the text message service allowing you to change the date if you wanted to.

From: Tyetye
in Swindon, England
Sent: 15 July 2009
Excellent service - received next day delivery as promised. box was not damaged at all which is nice to see - Kiddicare provides excellent service will use again for sure.

From: Nicolab295
in Surrey
Sent: 15 July 2009
Really impressed with the delivery of this playgym, the text message and email service meant that I was fully informed at all times and my package arrived really quickly, thanks.

From: CharBE
in Bournemouth
Sent: 14 July 2009
fantastic service - efficient effective website great text updates re delivery times fast delivery at no extra charge ... what more can you ask for brilliant

From: Warbie1
in Tooting London UK
Sent: 14 July 2009
The delivery was excellent i ordered late Wednesday and we recieved it mid day on Friday. You get a reference number and can check on the net to see how far away it is. My product arrived in good condition and the delivery person was friendly. I spoke with customer service who where very helpful and answered my quieries.

From: Lidia
in Hertfordshire
Sent: 14 July 2009
Extremely prompt delivery. Love the communication by text messages to let you know it's being delivered. Would definitely use kiddicare again

From: Charlies Mummy
in Livingston, West Lothian
Sent: 14 July 2009
Very quick delivery I ordered at 6pm it got delivered the next day Can't get any quicker than that

From: Alex's mummy
in London, UK
Sent: 14 July 2009
I ordered at 4pm on Wednesday and the delivery had been made by 10am on Thursday - very impressive Everything was in perfect condition.

From: Tanya Allen
in London, UK
Sent: 14 July 2009
Very prompt delivery with phone call to arrange day Friendly delivery person who carried all furniture upstairs, assembled it and showed me how easy it is to use and adjust. Assembly was also very quick

From: mumofthree
in Watford, Hertfordshire
Sent: 14 July 2009
Exemplary service next day delivery within 15 hours of order with helpful text message and e-mail updates. Products appropriately packaged and in perfect condition.

From: Michelle
in Derbyshire
Sent: 14 July 2009
As usual - excellent service from Kiddicare, arriving less than 24 hours after order and backed up with an email for despatch

From: Nic
in central Scotland
Sent: 14 July 2009
The first walker i received was damaged. I called kiddicare and the service was fantastic....I had a replacment walker the following morning. I will definetly use kiddiecare.com again

From: Grandad pongawonga
in Birmingham UK
Sent: 14 July 2009
The service was unbelievable from order, which was made late at night, to delivery less than 36 hours and then just to assure us of reciept of order and delivery we had an E mail message and a text message. Really brilliant, once our Grandchild is born we will be ordering all of hisher requirements from Kiddicare. Well done and thank you to all your team

From: Gail
in Worcester
Sent: 14 July 2009
Had to wait a little while for it to become in stock,yet it arrived as stated and the delivery people were great.

From: Happy Mum
in Cheshire
Sent: 13 July 2009
Excelle nt delivery service - ordered on Sunday and received first thing on Tuesday morning with a text beforehand to inform me of despatch and delivery time.

From: Happy Customer
in Lincoln. UK
Sent: 13 July 2009
Arrived when promised and all in good order. Had reason to call into store and had further discussion with car seat sales team. They were all well informed and helpful - one in particular was outstanding. It was a pleasure to have such thorough and first class service. The store was a delight scones in cafe could have been betterbut will visit again and recommend unreservedly.

From: Emma
in Essex
Sent: 13 July 2009
Fantastic delivery. I was waiting for this product for over a month from another, very large and well known retailer and was then e-mailed to say they didn't know when it would be delivered. So I cancelled, ordered from Kiddicare and received my goods the next day

From: Bumpt
in Basingstoke -uk
Sent: 13 July 2009
Delivery very prompt was really pleased with the excellent service, was kept up to date with texts about when it would be delivered and even given the option to rearrange. Have already recommended using kiddicare to friends and family

From: karina
in st helens
Sent: 13 July 2009
It was delivered within 3 days of ordering, and arrived in a excellent condition. Excellent overall service would highly reccommend this company and will definately use them again.

From: Rose
in South West
Sent: 13 July 2009
Was so pleased with the level and service and quick delivery from kiddicare. Other online retailers should take note

From: TwinMum2Be
in London
Sent: 13 July 2009
slight issues with incorrect description on website - teething rails, bumper and quilt set were meant to be included but didn't arrive. Was then told that Kiddicare don't sell bumber sets and quilts despite these still being included on the same item, teething rails were sent out the same day and arrived promptly. Bit disappointed overall as I was planning to buy another identical cot for the second twin and having quilts and bumpers included made this a very good deal. Still an ok price but would have gone for different offer if I would have been aware of all the facts.

From: Girlie's Mummy
in Manchester
Sent: 13 July 2009
Very fast service - arrived a little after lunch I was told it would be before lunch and it was mid afternoon But as I ordered at 4pm the day before very pleased with the speed of delivery. Great product - perfect condition.

From: Busy Betty
in Milton Keynes
Sent: 13 July 2009
Delivery was very fast, next day delivery. I am very happy with the product received. Have always has great service from Kiddicare.com

From: Monk
in Ayrshire, Scotland
Sent: 13 July 2009
Yet another excellent, prompt service from Kiddicare their delivery service... excellent prices too... certainly won't be our last purchase from these guys

From: ROMAROBB
in SCOTLAND
Sent: 13 July 2009
FANTASTIC SERVICE- ORDERED AT 4.45PM ONE DAY RECEIVED CAR SEAT BY 2.00PM NEXT DAY- FREQUENT TEXTS TO UPDATE ON ORDER MOST HELPFULL.

From: WinnieWitch
in Manchester, England
Sent: 13 July 2009
Delivery driver was excellent - came early enough so we didn't have to wait in and was very helpful and cheery

From: sazellie1
in nottingham uk
Sent: 13 July 2009
Delivery is super quick, orederd item on Monday and it arrived by standard delivery on Wednesday morning.

From: sazellie
in nottinghamshie uk
Sent: 13 July 2009
Delivery was very very quick, ordered on monday and it arrived on wednesday morning, that was on standard delivery too. It was packaged very secure.

From: Laura, mommy to mia and bump
in Wolverhampton
Sent: 13 July 2009
Couldn't believe it when I got the email to say it had been dispatched, wasn't due for release for another week and half. Great service. Thank you.

From: nanna jane
in berkshire
Sent: 13 July 2009
delivery was prompt, goods arrived in good condition and well packed no marks on boxes at all which is unusal these days

From: Nanny P
in Surrey, Great Britain
Sent: 13 July 2009
My grandaughter was born on Monday morning, I ordered the Quinny Monday afternoon, delivered next morning 9.30am, excellent service.

From: Mum-2-1
in Kent
Sent: 12 July 2009
delivery was fantastic as usual - turns up when they say it's going to unlike alot of other companies.

From: super sonia
in manchester
Sent: 12 July 2009
i found that the delivery service was excellent my purchase arrived when they said it would and i was also notified by text of the delivery date and when it had been despatched

From: Tired new mum
in London
Sent: 12 July 2009
Prompt delivery. Arrived in good condition. I was sent a text message to let me know my delivery was on its way which was very useful.

From: GingerMum
in Bracknell Forest
Sent: 12 July 2009
Delivery was quick and simple. Ordering from Kiddicare just gets easier every time. The most trusted online retailer I've ever used.

From: Mum to be
in Gloucestershire, UK
Sent: 12 July 2009
Super service, easy to order, great communication from Kiddicare.com with delivery information being text to my mobile. The goods arrived on the specified day and were in great condition.

From: Trebor
in Houghton Le Spring, Tyne and Wear
Sent: 12 July 2009
The delivery was excellent and the day of delivery could be choosen so delivery could be made at our convenience. Goods arrived in good condition and overall the delivery service was excellent.

From: elmo
in edinburgh, uk
Sent: 12 July 2009
kiddicare service is fantastic i would recommend them to everyone. i got text messages telling me my product had been despatched and when it would be delivered. a great service and didnt have to wait long for productt.

From: Shona
in Falkirk
Sent: 12 July 2009
Delivery was very quick and the toy was very well packed. I know this isn't a fa ult of Kiddicare but the delivery company driver had to deliver the toy to my next door neighbour but failed to post a card through my door. Luckily I checked the online tracker and noticed it had been delivered.

From: Mad Woman
in Liverpool
Sent: 12 July 2009
Realy fast, next day delivery and it came before 12pm. So no having to sit in all day waiting. Top marks.

From: Charlies Mum
in Salisbury UK
Sent: 12 July 2009
Fantastic service. Not often you can get next day delivery free and I love the text message to inform me that my item had been dispatched. Arrived well packed and even got free sunshades. I would happily recommend and use again.

From: Granny Mcquade
in Newtownabbey, UK
Sent: 12 July 2009
Delivery was extremely prompt,but it should be made clearer to those in Northern Ireland and other parts of the country that there is a delivery charge regardless of how much is spent and not the FREE DELIVERY as quoted on the web site.

From: Switet
in Hertfordshire, UK
Sent: 12 July 2009
Delivery was scheduled for next day but missed driver - unfortunately, driver left calling card at wrong address so I was unable to organise delivery until two days later. Delivery company very apologetic and goods arrived in perfect condition

From: octobergirl78
in kent
Sent: 12 July 2009
delivery was brilliant, arrived by 10am the morning after i placed my order. the product arrived in perfect condition. very impressed with all the delivery email updates.

From: Grandmamamia
in United Kingdom
Sent: 12 July 2009
Delivery was outstanding. product was in mint condition Overall, really pleased with every aspect and will definately use again.

From: Mad Woman
in Liverpool
Sent: 12 July 2009
Fast next day delivery and it did come before 12pm just like it says so no having to wait in all day

From: Alex Mother of 2
in Lincolnshire
Sent: 11 July 2009
Exc ellent delivery - the day after I ordered online. The delivery guy was a bit grumpy when I asked him to bring it around the back of the house rather than through the front door.

From: MBG
in Peebleshire, Scotland
Sent: 11 July 2009
Excellent service - Kidicare really know how to keep you informed at all times. Sets the standard very high for mail order service.

From: Nic
in Blackburn, Lancashire
Sent: 11 July 2009
Mega fast delivery and arrived next day as stated and none of this 3-5 working days Great contact with text messages advising product dispatched and then on day of delivery advising the se at would be with us that day. Seat packed well and a helpful delivery driver as well who carried the huge box in. Excellent service, wouldnt hesitate to use Kiddicare.com again and recommend to people.

From: Nikki
in West Midlands
Sent: 11 July 2009
Delivery was very fast and communication through messages on my mobile was great to keep me informed of what was going on.

From: Clare
in Cheadle Hulme, Cheshire
Sent: 11 July 2009
Prompt is an understatement. In the old adage of under promise and over deliver we were given an estimated delivery date when we ordered of 1st May it was delivered 1st April. Everything was included and nothing was damaged. -

From: Deb
in Northumberland, England
Sent: 11 July 2009
Prompt and reliable delivery. I received a text message to let me know when it had been dispatched which I found invaluable.

From: Deb
in Northumberland, England
Sent: 11 July 2009
Prompt, reliable delivery. I received a text message to let me know when the Grobag had been dispatched so that I knew when to expect it. I found this service invaluable.

From: First Time Gran
in South Wales
Sent: 11 July 2009
Service and delivery were excellent as were the communications - text messages and e-mails - regarding the delivery. The car seat arrived in perfect condition.

From: Mitchy
in Redditch
Sent: 10 July 2009
I orderd this pushchair at 430pm and it arrived next day at 830am. Fantastic delivery and Kiddicare i would recommend to all my friends no problems.

From: UK Keef
in London, UK
Sent: 10 July 2009
I was let down by my usual supplier as it was on backorder, then one phone call at the week end to confirm stock levels, followed by easy on-line order, and swift free delivery from KIDDICARE - I will consider them first for my next purchase. Additionally, finding I could pay by PAYPAL was a pleasant surprise and made the whole on-line purchase swift and easy AND secure.

From: em
in glos, uk
Sent: 10 July 2009
delivery was next day as promised and was sent a text to inform me of dispatch and another to check delivery day was convenient.

From: Looby Lou
in Newcastle, Tyne and Wear
Sent: 10 July 2009
I had looked at this product on other websites but Kiddicare was the cheapest I had found. The ordering process was quick and easy and the information was clear about delivery timedates. As well as my confirmation e-mail, I received a text message telling me when the product had been dispatched and another the day it was being delivered. I woud recommend Kiddicare to anyone and will definitley use the site again.

From: Zelly
in London
Sent: 10 July 2009
Delivery very prompt and efficient and the chair arrived in good condition. Kiddicare were very polite, but the delivery man was surly and rude.

From: Disco Dora
in Yorkshire, England
Sent: 09 July 2009
Delievery was prompt and item arrived in good condition. I used customer service prior to ordering the item and I found them very useful.

From: JFK
in Liverpool, UK
Sent: 09 July 2009
The acknowledgement of payment and the confirmation emails were very reassuring. The delivery service was excellent and yes the product arrived in perfect condition thank you.

From: Lou
in NW, UK
Sent: 09 July 2009
The product arrived earlier than the delivery estimate but we weren't told it was out for delivery until the same morning - needless to say I was at work and came home to a note to say it had been left next door. It could have been packaged better to avoid any damage in transit, it was just the car seat in a plastic bag in the delivery box, no packing or anything. I was pleased with my freebie sunshades though We've been looking for something similar for ages and got them free. Thanks kiddicare

From: Numptyheed
in Sunderland England
Sent: 09 July 2009
fantastic delivery as we ordered one day and the product arrived by 1300 hrs the next day, you cant ask for better than that, Great

From: echosummit
in uk
Sent: 09 July 2009
what a fantastic service went on site late sunday night delivered first thing tuesday morning have bought many things from kiddiecare and will continue to do so also cheaper including delivery than high street shops

From: ssie
in bristol, Uk
Sent: 09 July 2009
Really pleased with delivery . Ordered on weekend . Delivered on Tueday as promised. Good communication.

From: Doughnut
in Kilmarnock, Scotland
Sent: 09 July 2009
My husband ordered this on the Friday and it arrived as promised on the Monday. Very efficent. Wish all stores that i have used online were as good.

From: Twins mum
in Cambridge
Sent: 08 July 2009
Linda at Kiddicare was brilliant and as well as having great product knowledge gave us great advice.

From: ahams
in LEICESTER
Sent: 08 July 2009
Yes. Yes it did and i recived it next day which i was bit surprise of. I dint use the customer service because i dint need it.

From: Dadda
in Warwick
Sent: 08 July 2009
Delivery was next day as promised ordered 4.15pm and arrived next morning around 10am- Progress updated by email plus order tracking option online. Brilliant service

From: Knackered dad
in Crewe
Sent: 08 July 2009
This is the best on line experience we have had. we got immediate confirmation that the order had been received, a text message and an email to say that it had been dispatched and arrived at our front door 15 hours after ordering - excellent service.

From: lainy
in hamilton, lanarkshire, scotland
Sent: 08 July 2009
i thought the service i received was excellent. i placed order thurs 1pm, got message on answer machine saying order been dispatched that same night, then order was delivered on fri afternoon. i couldnt ask for a better service, it was 1st class. i wil definately be using this website again and will be telling all ma friends about it.

From: wallypants
in england
Sent: 08 July 2009
I thought the service and delivery were excellant. I was very impressed and will definitely use this site again and have already recommended to friends.

From: Jo
in N Yorks
Sent: 08 July 2009
Excellent delivery as always. Good communication from Kiddicare and arrived in excellent condition.

From: grandmother of 2
in sunderland
Sent: 08 July 2009
I ordered this product knowing it was a pre order when it arrived the car seat was missing and the seat was scratched. I contacted Kiddiecare and I was advised to take a pic of the scratch and send it off to them but the scratch was on the chrome part so when i took pics you couldnt see the scratch also I was informed the car seat would follow and be delivered to me the 5th july now today i have been advised it will now arrive the 11th july. Iv purchased many item from kiddiecare and never received such service. im very disapointed

From: Bec the mum
in Shropshire England
Sent: 08 July 2009
Excellent service First time using Kiddicare.com but use again and again And will also recommend to friends

From: BW's Mum
in Chilsworthy, Cornwall
Sent: 08 July 2009
When we ordered, the website said next day delivery - past experience has shown that many firms say this will be the case but somehow they don't always meet their promises. I'm very happy to say that the delivery arrived as expected and the parcel tracking system was reassuring that the item had reached our part of the country, etc.

From: Daddy-to-be
in Suffolk
Sent: 08 July 2009
Next day delivery - fantastic Most other stores online said up to 3 weeks delivery for a cot-bed so we were really pleased that it was delivered so quickly.

From: Susan
in Surrey, England
Sent: 07 July 2009
Very impressed delivered the next day in excellent condition, well done From a very satisfied customer.

From: cat43
in wales, uk
Sent: 07 July 2009
The mattress was delivered when we were told it would be, it arrived in perfect condition by a very courteous courier

From: Danielle with jj and cj
in Bedfordshire
Sent: 07 July 2009
Delivery was superb Ordered at 330pm and arrived by 1100 am next day Condition was good although the packaging was a little squished.

From: fifi512
in fife,scotland
Sent: 07 July 2009
I have to congratulate Kiddicare on such a superb service. the product range is excellent as are the prices. The delivery process is fantastic i was continually informed of order progress and my purchase arrived next day as promised.I have never had such an excellent service from this type of store and will definetly order again as they are hard to beat for price, range or service.

From: Daddy to be
in Staffordshire
Sent: 07 July 2009
As always very impressed by Kiddicare delivery. Bought online one day and arrived the next. I wish all delivery services offered by other companies were this good. Free as well. Amazing

From: Katie T
in Scotland
Sent: 07 July 2009
was delivered the day arranged and reasonably early too. The driver was a great help too, He brought the box inside for me as I was holding my son at the time.

From: Sue
in Kent
Sent: 07 July 2009
Service delivery was very prompt and on time. Delivery updates via text to my mobile phone is an excellent idea.

From: Corinda
in Gateshead, UK
Sent: 07 July 2009
Service was excellent, follow up emails to reassure me that my order was being processed . Delivery was prompt which was also excellent. Next day free delivery can't really argue with that.

From: Rach
in Teeside, England
Sent: 07 July 2009
Prompt delivery and item in perfect condition. Board doesnt fit but I didnt realise that returns are at customer expense, so cheaper to purachse adaptor kit extra than return and get other maxi board.

From: Joey
in Northampton, England
Sent: 06 July 2009
This is the first time I have used Kiddicare and am extremely impressed. Delivery was prompt, next day and the after service has been great ie, price promise administered promptly.

From: ashlyssmark
in motherwell
Sent: 06 July 2009
The delivery came the next day although minus the car seat with no explanation or follow on notice with delivery so i had to try and contact cusotmer service to find out what was going on , to which i spoke to a very unhelpful person and the end of the phone , i eventually had to get my husband to phone as was gettin no where myself and was finally told it would arrive in 2 days which it didnt. With no contact from kiddicare to explain why i had to call again only to be told that i would be getting it till another 2 weeks due to a stock problem, i asked if ther was an alternative colours that could be delivered earlier as i was over due with my baby and was promptly told no My husband then called and spoke to gemma who arranged delivery of a similar colour which we received 3 days later , if it was nt for her we would have cancelled and returned the full order not a great service.

From: holly alfie n bump
in kettering
Sent: 06 July 2009
my product came the next day even though i didnt order until 5pm was very impressed And the service my son and me received in store from the member of staff that helped us, could not be faulted She was so helpful, put up with a toddler bored out of his mind And me...i took 2 hours of swappin and changing the pram about just to decide on the colour Poor lady Thankyou

From: Andrea
in Witney
Sent: 06 July 2009
I order this just at 5pm on the Monday and received it by 11 am on Tuesday. Cannot fault the service. I would use again

From: Soon to be mum of 3
in Wiltshire
Sent: 06 July 2009
Once again ab solutely brilliant service prompt delivery and product arrived in tip top condition, no bashed boxes that can happen from other online shopping.

From: Nika
in Middlesex
Sent: 06 July 2009
Excellent service I ordered one day in the afternoon and got next day deliver before 12am. Love buying from kiddicare as they are always very reliable.

From: ka123
in London
Sent: 06 July 2009
Delivery was spot on as usual, product arrived early the next morning in perfect condition. Will always check if Kiddicare stock an item I want before going anywhere else

From: Emma mum of 2 boys
in England
Sent: 06 July 2009
Ordered it one morning and delivered the next, the delivery driver even brought it into the house for me rather than just dumping on the door step like others have in the past

From: benmack
in Somerset UK
Sent: 06 July 2009
Great service from kiddicare, arrived next morning, best price and free delivery, can't ask for more

From: kerry24072002
in uk
Sent: 06 July 2009
Extremly fast delivery, free with emails containing delivery d etails. Customer serive was also excellent

From: Kimbokoo
in England, UK
Sent: 06 July 2009
THe delivery of the item was super. I received it within 2 days of ordering. I had been looking for this item for ages and everywhere was sold out, and having never used kiddiecare.com before, i was a bit concerned but will defo be telling people about this site

From: Bellamamma.
in Aberdeen.
Sent: 06 July 2009
Excellent service- website easy to navigate- prices fantastic and free speedy delivery a bonus. Great communications also- like to be able to track my order and get sms message when en-route. Would highly recommend- and already have

From: Boo boo
in Biggleswade
Sent: 05 July 2009
prompt,fast, brilliant service, delivered perfectly, shall use 4 all my baby and toddler products now

From: Revitalise
in High Wycombe, Bucks
Sent: 05 July 2009
Service was excellent, confirmation order email followed up by email for delivery and a text on the day of delivery with alternate delivery date options. Arrived in perfect condition at 8.50 am within 36 hrs of ordering. Would definately use Kiddicare again.

From: Eslam aunt
in Newcastle, UK.
Sent: 05 July 2009
Delivery service is great, especially when I received the information cosequently about my purshas on my mobile phone. Thank you Kiddicare.

From: ZED
in Kent, UK
Sent: 05 July 2009
Once again delivery was quicker than I could possably have hoped and product was in excellent condition.

From: Paul
in Plymouth
Sent: 05 July 2009
Outstanding service, email and text to confirm delivery and certainly kept up-to-date. Well done kiddicare

From: scooby dooby doo
in West Yorkshire
Sent: 05 July 2009
Delivery service was fantastic, speedy and text messages for delivery was a great idea....would def use site again super

From: nikki
in glasgow scotland
Sent: 05 July 2009
excellent service - text received on home phone to confirm item dispatched - emailed question before I purchased and answered swiflty

From: h1105mc
in manchester
Sent: 04 July 2009
excellent service best Ive tried on the internet ordered at 8.30 pm Sunday delivery was made 9.45am Tuesday

From: vel mum of4
in sussex uk
Sent: 04 July 2009
i ordered the product and after i had waited in all day decided to trace my order it said it had been delivered but no1 was in stated that house had brown door i have white door so i had 2 go to the depot and collect it as they had wrong address then when i got it out box the hood did not fit properly i rang and was told id left it2 long 4a refund after explaining it wasnt my fault i was told i would have a new hood shortly after over a month of waiting i contacted the origanal person that emailed and explained stil no hood nothing much was said about it, then a couple of weeks later i emailed again asking 4a refund i was told that pushchair had2 b in origanal packaging and unused it was but i stil thought seing as none of this was my fault it was bit cheeky then finally the next day hood arrived had been sent 2 wrong address again some how they managed 2track us down i then emailed kiddicare again 2say that i was not happy with the service i had recived and as yet have stil not recived a reply i think the service was not good and i doubt very much that i will b using them again i would rather pay a little extra and recieve a better service.

From: Nicky07
in South Wales
Sent: 04 July 2009
Fantastic next day delivery service. Well informed via txt. Would defin ately order from here again. thankyou

From: Harriet
in Cumbria, UK
Sent: 04 July 2009
Delivery was prompt. I wasn't in and they left the parcel next door but left no notification it was there. I only knew they'd been because I walked past the van as it was driving away. The nappy liner pack was bust open.

From: tamarabridge
in plymouth
Sent: 04 July 2009
delivery service was excellent, quick and efficient. text messages sent to let you know when delivered

From: h1105
in manchester
Sent: 04 July 2009
excellent service best Ive tried on the internet ordered at 8.30 pm Sunday delivery was made 9.45am Tuesday

From: Winner
in UK
Sent: 04 July 2009
- prompt delivery - kept informed throughout the process of delivery - flexible with delivery dates - very much satisfied with the service

From: Sunshine
in London
Sent: 04 July 2009
I ordered on Sunday night and received my items Tuesday afternoon. Prompt delivery and excellent communication regarding tracking details.

From: Khpowell
in Stowmarket, Suffolk
Sent: 03 July 2009
Absolutely excellent service, extremely quick delivery from purchasing. Excellent communication from kiddicare about delivery time via text message made it all very hassle free. Ps I did have rather a grumpy delivery driver But hey you can't have it all

From: sarah mummy of four
in cambs
Sent: 03 July 2009
delivery was great and good price but when i looked at making a return it got complicated so would think twice about buying again.

From: Jules
in Warwickshire
Sent: 03 July 2009
Arrived next working day, and were kept informed by text of delivery schedule. Would highly recommend.

From: Suzy Sue
in Worcesstershire, UK
Sent: 03 July 2009
Received a text to let me know that product had been despatched and arrived promptly in excellent condition. Excellent customer service, one of the best I've had in a long time. Thank you Kiddicare.

From: Deb
in Southampton
Sent: 03 July 2009
We placed our order on the saturday and the chair was delivered to us on the tuesday morning. Our daughter was sat in it eating her tea by 5 much more comfortable than her bouncy chair

From: E's mum
in London
Sent: 03 July 2009
Delivery was mega quick Ordered on a Sunday night and the highchair was delivered on Tuesday morning in perfect condition. The persons who made the delivery were very helpful.

From: Bonny
in Wiltshire
Sent: 03 July 2009
Best delivery service I have ever used Arrived early next day and was informed by text message that my item had left the warehouse. I could even text back if I wanted to arrange for another day - first class service, very impressed.

From: Vlad the Imp
in Coventry, UK
Sent: 02 July 2009
Very speedy service - A1. Great to be able to use Paypal without endless registration pages at yet another shopping site.

From: bbymum
in Birmingham
Sent: 02 July 2009
Super quick delivery, was very impressed with text updates on my order and I was able to chose a delivery day to suit me.

From: Mike Chis
in Reading, England
Sent: 02 July 2009
Very quick delivery. Went smoothly and efficiently. The kind of service we have come to expect of kiddicare. Well done again.

From: Loopy Loo
in Scotland
Sent: 02 July 2009
I ordered this product on the Friday night and it was delivered on Tuesday morning. Very speedy delivery

From: busy mum of 4
in shropshire, uk
Sent: 02 July 2009
Service from kiddicare was brilliant. Ordered in the afternoon and it was here the following morning. It was in excellent condition and we were informed of despatch by email and sent follow up emails.

From: NewDad
in London, England
Sent: 02 July 2009
Delivery exactly as promised. Couldn't get through on customer helpline put on hold but then cut off every time - bit frustrating however, subsequent emails were replied to promptly with info I required, thank you

From: Jen
in Leeds UK
Sent: 02 July 2009
Very prompt delivery. Will definatley order more products from this website. Cannot fault this service at all.

From: Moonlight mower
in Dorset
Sent: 02 July 2009
Excellent delivery - only 2 working days. Even came with complimentary sun blinds, which I wasn't expecting.

From: happycamper
in Formby, Merseyside.
Sent: 02 July 2009
Very quick delivery. Product in perfect condition. First time user of Kiddiecare but will use you again. Very pleased.

From: Loopy loo
in Scotland
Sent: 02 July 2009
Ordered this item on the Friday night and it got delivered on the Tuesday morning along with the extra mattress we ordered, very speedy delivery

From: Emma987
in Devon, UK
Sent: 02 July 2009
Serivce was amazingly fast. I ordered them at 16.55 and they arrived at 09.10 the nexy morning. What more can I say

From: Mutsyfan
in England
Sent: 01 July 2009
Can't fault the service, delivered for free within a week. Text message to confirm dispatch and delivery date. Best, most reliable and fastest se rvice online, always highly reccomended.

From: Bob the biker
in Oundle, Northamptonshire, UK
Sent: 01 July 2009
It took me four attempts to place the order, in the end I had to contact customer services. They were not very helpful or sympathetic and in the end the lady obviously cut the connection. I have done most of my shopping on the ineternet for a decade so am not inexperienced. Once I managed to place the order the rest was excellent - product arrived the next day as promised in perfect condition.

From: sami
in England Surrey
Sent: 01 July 2009
the delivery service was fab. It was very prompt and i got a txt message on the day they were delivering but also giving me the option to change the day that best suits me. packaged arrived on time, in perfect condition and a nice warm smile from the delivery man

From: auntie Vicki
in Scotland
Sent: 01 July 2009
The service delivery was excellent. As I wasn't taking delivery of the product myself, I really liked the fact that I received a text message informing me when the product had been dispatched I was able to track the order - even done to the person who signed for the parcel.

From: CarlyJane22
in Blackpool, England
Sent: 01 July 2009
Delivery was on time. Product was in perfect condition, would recommend kiddicare.com to other mums. Reliable and quick.

From: Liz
in Huddersfield
Sent: 01 July 2009
Can't fault Kiddicare, they continue to exceed my expectations - fast delivery, good online delivery tracking, text messages to let me know how the order is processing and free sunshades with my car seat - how great is all that

From: Mutsyfan
in England
Sent: 01 July 2009
Excellent service. Text message to confirm dispatch date. Delivered for free within a week. Kiddicare is service is the BEST online service I have ever used. Always reccomend the site to friends.

From: Mum2bsept
in Colchester, Essex
Sent: 01 July 2009
I ordered late Tuesday evening and it arrived first thing Thursday morning. Incredible service and brilliant contact via emails and text messages, always kept informed.

From: mum of two
in Hertfordshire
Sent: 01 July 2009
Fantastic delivery service Was extremely impressed by the speedy delivery and the text messaging updates. Leagues ahead of other well known baby stores that I have used. Will definitely look to buy from kiddicare again and am recommending it to my friends

From: Happy Mum
in London
Sent: 01 July 2009
Delivery was excellent. We were out and missed the initial delivery attempt, so the driver left a card to rearrange delivery. However, he also popped back later that day just to check if we were back wh ich meant we didn't have to wait in at all

From: nessa
in wolverhampton
Sent: 01 July 2009
very fast delivery, arrive in good condition and the delivery person was very helpful carried it into the house.

From: Renee
in London
Sent: 01 July 2009
The delivery arrived the next day and although I was not in they left it with the neighbour rather than leaving a slip which was very, very helpful.

From: Amanda
in Ely,Cambs
Sent: 01 July 2009
Fantastic service from beginning to end. Kept informed by te xt when delivery was coming with options to change the day. Prompt delivery.

These are not necessarily the views of Kiddicare.com

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