Power Reviews Service Comments April 2009

From: Kingerkaylee
in UK
Sent: 30 April 2009
I cannot fault Kiddicare.com. Ordered at 1657 and received order 9am the very next day. A fab service and great price. Cheapest price we could find for this particular car seat. Will shop again. Loved the free sun shades too. Thank you, from a very satisfied Kiddicare customer

From: bubbles
in London, England
Sent: 29 April 2009
Delivery was excellent, fast and i was kept in informed about delivery times. It arrived in perfect condition in a nice undamaged box.

From: Funkybabe
in Queenborough, Kent
Sent: 29 April 2009
The first stroller I received was damaged, the Customer Service help I received from Kiddicare was excellent. They arranged for the damaged stroller to be picked up and the new one to be delivered. Well done Kiddicare

From: Wendy the mummy
in Oldham
Sent: 29 April 2009
I paid on the Wednesday and had pram by the saturday. Would have had it friday but was at work when delivery guys came. Really really impressed and would definately use again. Only down side was that it would have been nice to receive an order confirmation email with order details on it for extra confidence and quick reference on details

From: jan
in uk
Sent: 29 April 2009
Disappointed - I ordered the Pretty Flower bale pink and I got sent the Woodland cream, not what I ordered. Needed the set for the baby's cot so I had to keep it. If I had been told that the Pretty Flower was not in stock I would have cancelled my order. On this basis I would not order from Kiddiecare again. Such a shame

From: Yummy Mummy
in North Nottinghamshire
Sent: 29 April 2009
Fantastically quick delivery....was here the next day, as quoted on web site. Well packaged aswell. Customer service helpful and quick to respond...

From: Jurgita
in Bournemouth
Sent: 29 April 2009
It's the second time I have bought from Kiddicare and I have not been dissapointed. The item arrived next day as it said at the time of purchase it would. Would not hesitate buying from them again.

From: Snowey
in Peterborough
Sent: 29 April 2009
Excellent service ordered at 4pm and arrived the following day by post. Very quick and efficient service, would definately use again.

From: shel
in lancs, england
Sent: 28 April 2009
was told bed would be in stock on a certain day and the bed arrived the same day. pleasant surprise.

From: Daddy Smith
in Shropshire, England
Sent: 28 April 2009
This was the 1st time we had used kiddicare.com, the delivery was perfect, on time, and the communication was very good. A credit to a very well run company. Well done, We were very impressed and will definately use Kiddicare again. Thank you

From: NessieNoodles
in Norwich
Sent: 28 April 2009
Delivery was next day as promised and I even received a text to say when it had been dispatched from Kiddicare.com. Sadly I had a run in with Two Left Feet last year so I was hesitant about trying another online order but I am happy to say your company puts them to shame....keep up the good work....I'll be shopping with you again for my Quinny Zapp

From: Bedders
in Oxford
Sent: 28 April 2009
Fantastic delivery ordered at lunchtime and arrived the next day Service was first class. I used the price match service and a refund of the difference 15 was added to my account within 24hrs

From: Dannib
in Co Durham
Sent: 28 April 2009
Absolutely fantastic delivery, was expecting to wait 2-3 days but was delivered the day after i ordered. Super Fast

From: Kathie
in Northwich, Cheshire
Sent: 28 April 2009
Delivery was really good. I ordered pm and it arrived at 7.15 the next morning. Only problem was my husband could see what I was buying as it arrived so early

From: S
in Surrey
Sent: 28 April 2009
Delivered in under 24hours - cant ask for more than that. We did want to select a different coloured car seat, and was told it was impossible.... found that slight ly annoying would it really have been impossible to swap one box for another I think not

From: bel
in pembs
Sent: 28 April 2009
My delivery was so prompt it was wonderful as was the communication. Th eproduct arrived in perfect condition. I cannot rate the service highly enough.

From: Sarah
in Cambridgeshire
Sent: 28 April 2009
Delivery was first rate it arrived the next day as promised and in the morning and I recieved four emails from Kiddicare keeping me informed of the progress of the delivery.

From: Mum
in London
Sent: 28 April 2009
Delivery was very prompt, but for some reason all kiddicare deliverys come in completely smashed up boxes on the verge of collapse.

From: Stressy Sue
in South West England
Sent: 28 April 2009
Once again, cannot fault the service. Always amazed at how quickly the products arrive which is why I'm happy to come back to Kiddicare again and again. Also like the text message confirming despatch of items.

From: Hugothedog
in Newtown, Powys
Sent: 28 April 2009
Delivery was excellent as the seat arrived within a day or so. Would certainly use Kiddicare again.

From: peepo
in luton
Sent: 28 April 2009
very pleased with the service. easy to use website, i was notified promptly at different stages of the ordering and dispatching process, super fast delivery, ordered friday evening and arrived first thing monday morning

From: Clara G
in Oxford
Sent: 28 April 2009
Excellent, prompt delivery with text and email alerts to confirm delivery details. Excellent condition.

From: Kevin
in Liverpool
Sent: 28 April 2009
Product was ordered wednesday afternoon and delivery was made Thursday around mid-day. Very impressed.

From: Kev-598
in North Yorkshire
Sent: 28 April 2009
Good and the delivery was quick which was very useful when your running around getting ready for a new born

From: alixnia by jackie
in swansea sa5
Sent: 28 April 2009
i have never had 1st class service before, until i used this company. i had next delivery.it was fantastic, i am going to used this company again. for all baby items

From: Andy Pandy
in Wokingham, UK
Sent: 28 April 2009
Great service from Kiddicare. Text messages all the time reporting progress of shipment and next day shipping included in price and was true to its word

From: Sandra
in Glasgow
Sent: 28 April 2009
As with everything we have bought from this site it arrived when it said it would and in good condition.

From: albinoferret
in UK
Sent: 27 April 2009
Delivery was very quick, within 24 hours of placing the order the travel system had arrived The price matching had also been done before the item was even dispatched

From: Murben
in Kent
Sent: 27 April 2009
very prompt delivery, only negative is that I asked for it to be delivered to my work address and it came to my home address. My kind neighbour took it in for me but the courier didn't leave a note to say that's where it was

From: oatsie
in North Wales
Sent: 27 April 2009
They were delivered on the day they specified I was very impressed by this, will definetly shop here again..

From: Mel
in Berkshire
Sent: 27 April 2009
Delivery was brilliant - ordered one day and in our home the next, arriving all boxed and protected in perfect condition.

From: Deb
in Hockley, Essex
Sent: 27 April 2009
Cant fault delivery, free and was next day with text message and email to advise goods had been desptached.

From: Tangostar
in West Midlands, UK
Sent: 27 April 2009
Delivered straight away on Tuesday from ordering it on the Sunday. Very pleased with delivery and packaging.

From: Tina
in London
Sent: 27 April 2009
Yes, very prompt. Kiddicare were very informative. l received emails and texts to alert me when delivery could be expected, and was able to track the deliveries on-line. l had concerns prior to making my purchase. Staff were very helpful and knew there stuff. Thanks

From: Hig
in Cardiff, UK.
Sent: 27 April 2009
Easy to navi gate website, pay by paypal was easier than digging out my card, and very quick delivery. ordered Tues, delivered Thurs Overall a very good service all round, we would use kiddicare again without a doubt

From: Yummy mum
in West Midlands
Sent: 27 April 2009
I've used kiddicare many times and I have always had an excellent experience of their service and delivery.

From: Harassed mum
in Northampton
Sent: 27 April 2009
Very prompt in good condition. Received a text to inform me that it would be delivered the next day. Very good service. I would recommend you to others.

From: toddler
in Wales
Sent: 27 April 2009
Delivery was very quick, happy as always with kiddicare. Used many times and never dissappointed.Great service yet again thanks.

From: Upthehill
in Reading, Berkshire
Sent: 27 April 2009
Service from Kiddiecare was first rate as it always has been for me. I got this cheaper from them on their price match promise. It was delivered on time and in perfect condition. Thanks Kiddiecare, our little son thinks you are brilliant

From: Nai's mum
in Feltham, Middx
Sent: 27 April 2009
Delivery was second to non - was kept informed at every stage and package arrived undamaged and well protected - thanks kiddicare

From: CutieS
in Croydon
Sent: 27 April 2009
Delivery - Promptefficient,a text message was sent to say it was dispacthed was able to track its progress online. Condition- Excellent

From: Flora the Organised
in Leicestershire
Sent: 26 April 2009
Great delivery time, good condition. Very disappointed with the bright red scarlet comfort pack, which wasnt mentioned in the description, doesnt match the pushchair, and customer service werent prepared to exchange or help with. They have updated the description now, which doesnt help me at all

From: Where'smychocolate
in Deepest darkest Devon
Sent: 26 April 2009
Excellent service from you - ordered it late afternoon and it arrived mid-morning the next day. Can't fault you

From: Lynds
in Livingston, Scotland
Sent: 26 April 2009
Delighted with a very prompt service - ordered late on Sunday night and received on Tuesday. Well packaged and in good condition. Will use kiddicare for other large purchases.

From: Not very mumsy Claire
in High Wycombe, UK
Sent: 25 April 2009
Incredibly prompt delivery arrived in perfect condition and email updates regarding dispatch were also very useful.

From: NICKI B
in LEEDS, ENGLAND
Sent: 25 April 2009
FAB SERVICE DELIVERY FAST AND THE TRACKING SYSTEM EXCELLENT. THIS IS THE FIRST TIME I HAVE USED KIDDICARE.COM BUT I WILL DEFINATLEY USE IT AGAIN 1010

From: Emsie
in Islington, London
Sent: 25 April 2009
Love kiddicare.com. Have ordered several items from here now and delivery has always been prompt. Haven't had to return a single item yet.

From: Mumtobesoon
in Birmingham,UK
Sent: 25 April 2009
Fantastic Travel System Fantastic price, but will not be using kiddicare again. Delivery came in two parts On second delivery was not notified so could of easily missed or had been out whilst travel system was delivered

From: dottie
in berkshire
Sent: 25 April 2009
what a great services order it last sunday morning and by 10.00am tuesday it was here by 10.30am my son was asleep in it would use them again

From: CalMac
in Surrey
Sent: 25 April 2009
very straight forward process as always from ordering to delivery. very nice to receive an e mail confirming shipment.

From: Penny Lou
in Isle of Wight, England
Sent: 24 April 2009
Delivery was very quick, was packed very well and arrived in excellent condition. Didn't have to use customer Service as very happy.

From: Crystal mum to be
in New Southgate, London
Sent: 24 April 2009
I received a text from kiddicare, to inform me my delivery was coming that day. Good service product arrived in excellent condition.

From: 88
in essex southend
Sent: 24 April 2009
i order on a friday got on a monday and the matress what i pre-oder came on the 22 when kiddie care did not get any till the 21st i was very impressed by this. the product arrived in gr8 condition.

From: Bev
in Dover
Sent: 23 April 2009
Service was excellent, from the initial order to the final delivery. Arrived on day stated and at a very convenient time.

From: MO, KIERA,S GRAN
in GLASGOW,SCOTLAND
Sent: 23 April 2009
delivery service was excellant. and even called me when they could not find me at address. brilliant

From: Hels Bells
in Dronfield, Derbyshire
Sent: 23 April 2009
Delivery was prompt and the seat arrived in perfect condition. This is the 2nd car seat I have bought from Kiddicare.com and both times I have been thoroughly impressed. Highly recommend them.

From: brownie
in newtown, powys
Sent: 22 April 2009
Excellent service, ordered in the morn ing and it was delivered the next day, cant get any better than that

From: brownie
in Newtown, powys
Sent: 22 April 2009
Delivery was great. I ordered in the morning and it was delivered the next day I wish I used Kiddicare for all the other bits I have had to buy, from now on I will check Kiddicare first

From: Gerbie
in Great Yarmouth Norfolk
Sent: 22 April 2009
Always next day delivery and the driver is always so lovely its always a pleasure to order and thank you to the driver for being such a nice man.

From: Westyboy
in London, England
Sent: 22 April 2009
Delivery was prompt and as specified. The only comment I have is that the Ultimax was provided with two manuals, neither of which were in English.

From: Stac3y
in Launceston
Sent: 21 April 2009
Absoloute A Service Price match was no issue, and was granted with no quarrells I was able to track my order conveniently online. Item was dispatched same day, and delivered to me the next day Very impressed

From: Tanya
in England,
Sent: 21 April 2009
Very quick delivery, and rhey kept me informed about the stages of delivery all the time Very pleased and would buy from them again

From: RunningMadMan
in K
Sent: 21 April 2009
This product is relatively expensive in real terms but not when compared to other makes and models. The delivery is estimated at 2-4 weeks so I was surprised when the buggy turned up on my doorstep 23hrs after I ordered it. On the whole great service and a great product which I am looking forward to using for years to come.

From: Lisa
in Dundee
Sent: 21 April 2009
I ordered this product at 2pm and it arrived at 9.30am the following morning In my opinion, Kiddicare cannot be beaten

From: PRHelen
in Surrey, UK
Sent: 21 April 2009
Delivery prompt but don't like service. Having to wait in all day is very difficult with a toddler especially when you're given less than 24hrs notice.

From: Chunder
in Stratford upon Avon
Sent: 21 April 2009
Quick and efficient service, have used several times in the past and have never been dissapointed. Once again I'm very happy indeed.

From: Miles' mum
in North Yorkshire
Sent: 21 April 2009
excellent delivery service - so fast arriving with about 14 hours of ordering Can not fault the service at all.

From: DDS287
in Wallsend, Tyne and Wear
Sent: 20 April 2009
Once again, Kiddicare.com delivered as quickly as promised and the communication was excellent from start to finish. Thanks for making my little girl so happy

From: Nu77y1
in Essex
Sent: 20 April 2009
Couldnt fault Kiddicare, i ordered over the easter period, late Monday evening and my items were all delivere d by Wednesday a.m. Will definitely be using these again.

From: Dave J.
in Warrington,Cheshire
Sent: 20 April 2009
We needed the seat asap through another company not having any in stock,so when i found Kiddicare on the internet and the pricedelivery they offered for it,i was more than made up for the other company not having it in stock It was delivered as promised and there were no problem's at all...........thank you so much Kiddicare

From: Chippy
in Four Oaks, UK
Sent: 20 April 2009
Will definitely buy from Kiddicare again. Very prompt delivery and i was kept informed of the order's progress from placing to completion.

From: Very Tired Mum
in London
Sent: 20 April 2009
Delivery was very prompt even though there was a bank holiday in between. All my products arrived in good codition - they were packaged very well.

From: Fran
in Solihull, UK
Sent: 20 April 2009
Very prompt delivery, arrived in perfect condition. E-mail alert s that product was on way was extremely useful. Easy to track product.

From: pjpundit123
in Eastleigh
Sent: 20 April 2009
Being a disheartened customer of another no longer existing independent nursery provider I must admit I was nervous, BUT Fabulous service goods a rrived bagn on schedule no worries at all. Highly recommend doing business with Kiddiecare. THANKS

From: Brian
in UK
Sent: 20 April 2009
The delivery was very good I was not expecting it for at least week it took just a couple of days That is including a bank Holiday.

From: Very Tired Mum
in London
Sent: 20 April 2009
Delivery was very prompt even though there was a bank holiday in between. All my products arrived in good codition - they were packaged very well.

From: mollys mum
in norfolk
Sent: 20 April 2009
Very fast delivery was so shocked. It arrived in good condition and feel very confident with the services.

From: Very Tired Mum
in London
Sent: 20 April 2009
Delivery was very prompt even though there was a bank holiday in between. All my products arrived in good codition - they were packaged very well.

From: Kim
in UK
Sent: 20 April 2009
Delivery came the next day with a phone call the night the order was placed to advise it would be on its way. Also had confirmation emails about the delivery. The item arrived in great condition.

From: Very Tired Mum
in London
Sent: 20 April 2009
Delivery was very prompt even though there was a bank holiday in between. All my products arrived in good codition - they were packaged very well.

From: Sally C
in Hampshire
Sent: 20 April 2009
Fast delivery as always. Considering the size and weight of the item though, the P P was very high, as I only needed the one item. Would not have bought from Kiddicare if it had been in stock anywhere else.

From: Valmac
in Aberdeen, Scotland
Sent: 20 April 2009
I was really impressed by the speed of delivery. I also used the text service which was really useful. I also got free sunblinds - bonus

From: Kitkat
in Cambridge
Sent: 20 April 2009
The delivery was very quick and arrived the following morning and the product arrived in very good condition.

From: Very Tired Mum
in London
Sent: 20 April 2009
Delivery was very prompt even though there was a bank holiday in between. All my products arrived in good codition - they were packaged very well.

From: Manxie
in Isle of Man
Sent: 19 April 2009
Excellent delivery service, very prompt. Website easy to use. Good communication, prompt, informative emails.

From: Suzzied
in Shropshire
Sent: 19 April 2009
Cannot believe how quickly our buggy arrived. Ordered in on bank holiday monday and it was here on Wednesday. The driver even left it with a neighbour rather than take it back to the depot as we were out when he called. All in all excellent service.

From: David the Bike man
in Ramsgate, Kent
Sent: 19 April 2009
Delivery was as described on the internet although I did get a confusing text telling me it would be with us in 24hrs which did not happen

From: Shazon
in Cornwall, England
Sent: 19 April 2009
Delivery excellent as always. I am a regular with kiddicare as they have the best prices without comprimising on anything. I have purchased several items from them and have always been pleased. Will obviously return if I need any more equipment.

From: Mumma
in South West England
Sent: 19 April 2009
Wow...fast delivery well packaged. Refreshing to have a company deliver when they say they will. Thank you. Will definitely buy from again with confidence.

From: Suzzied
in Shropshire
Sent: 19 April 2009
Excellent. Ordered it bank holiday monday and it was here on Wednesday. Driver left it with neighbour rather than take it back to the depot. Thank you.

From: NZFish75
in Kent, UK
Sent: 19 April 2009
I was very impressed with the speedy and efficient service and delivery. Lots of info to help track the item so we were certain it was on its way

From: Joseph's dad
in Chatham, Kent
Sent: 18 April 2009
Everything arrived on time. Only minor issue is that the Kiddicare website says that you'll receive a text from the courier that will allow you to change the delivery day. This didn't happen, luckily it didn't cause a problem as my wife happened to be in between appointments and was at home when it arrived. But we were planning to text them to ask to delay delivery by one day for our convenience as we had originally ordered the goods over the Easter bank holiday.

From: Rosie
in N Ireland
Sent: 17 April 2009
Delivery was very prompt we ordered our items late on Easter Saturday and even with the Bank Holiday we received the goods the following Wednesday and the remainder on Thursday. The delivery man was very accomodating and rang several times to confirm the second delivery time.

From: Woody
in North Yorks
Sent: 17 April 2009
It arrived promptly but the delivery company delivered it to the wrong street- my house number but the next street along. Luckily she was a very honest lady or else I would never have known what had happened to it.

From: Jonny
in Peterborough
Sent: 17 April 2009
Great service and fast delivery. First time we have used Kiddicare and would definately use it again.

From: Lisa
in Hampshire, UK
Sent: 17 April 2009
I've been very impressed with the customer service I received - good email and text communications and item arrived quickly and in excellent condition. The only down side was having to wait in all day for the courier - the parcel tracking service on their website said my parcel had been loaded on the lorry locally at 8.11am but it didn't arrive until 3.25pm after I'd phoned them at 3pm to ask where it had got to.

From: Em
in Dorset. UK
Sent: 17 April 2009
Delivery service is always great and products are recieved in good condition, the packaging however tends to take a few knocks, so just check. Remember to place all of your order in one go as each order, even placed on the same day, even on the same morning is classed as a seperate order thus incuring an additional delivery charge.

From: Mum of three under five
in Dublin
Sent: 17 April 2009
Service excellent. We live in Ireland, so had to pay twenty Euros for delivery, but worth it, as still works out cheaper than buying in the shops here.

From: Sleep deprived mum of one
in Essex, UK
Sent: 17 April 2009
The product arrived really quickly and was well packaged..no damage Received email to confirm order and then a 2nd one to confirm dispatch with the delivery number to enable tracking if needed. Would definately use the site agaon for further future purchases, especially as the prices are very competitive.

From: Chickie
in Truro Cornwall
Sent: 16 April 2009
Fast delivery and exellent service as I have had everytime I have used Kiddicare - have recommended the website to lots of first time mum friends

From: Teddy Bear
in West Midlands, UK
Sent: 16 April 2009
I was amazed by the speed of the delivery service and the fact i was kept up to date about what was happening with my order. Great service, will be definately using the site again and you have some great bargains like the product that i brought, almost 15 cheaper than other sites that i had seen it on Wonderful and what a find on the search engine, its saved in my favourites now

From: Mummy of three
in UK
Sent: 16 April 2009
I missed my first delivery time but easily re-arranged another date and received it on my chosen date. The main parcel bag was torn in one corner and the parasol had broken through its own packaging and through the exterior bag, fortunately the parasol was not damaged or marked.

From: 3rd time mummy
in UK
Sent: 16 April 2009
I missed my first delivery time but re-arranged another that I received, the main parcel bag was ripped in the corner and the parasol I ordered was sticking out through it, fortunately it was not damaged or marked.

From: Joleyne
in Wales
Sent: 16 April 2009
email and text to let me know dispatched and email telling me that it would arrive today. I have ordered highchair prev also great delivery updates, and on time.

From: Mrs Fiaz
in Wakefield, West Yorkshire
Sent: 15 April 2009
I was kept informed along the delivery process via email even over the Easter period. I would definetly use Kiddiecare again to purchase orther products.

From: Craig
in Coventry
Sent: 15 April 2009
I received a e-mail telling me that the car seat and our gift of sun blinds had been despatched. I organised for a day off work, to be at home to wait and sign for the delivery. I only received the sun blinds and no car seat. I then phoned kiddicare to find out why the seat had not been delivered after I had booked the day off. There is an error with our computer system and the item is on PRE-ORDER, after explaining that I had to book the day off work to wait for this and I hadn't even been given a call or a e-mail to explain that the system error that they are fully aware off had misinformed me, and the car seat would not arrive until Thursday. The woman on the other end responded with what do you want me to do I find highly offensive, this isn't a little Britain comedy sketch. I would have preferred, I am aware that is something we could change and will inform my supervisor or manager and get them to call you back

From: A Rush
in Cardiff south wales
Sent: 15 April 2009
there was easy online ordering, brilliant service, very prompt delivery, will be using the site again, will be recommending it to all my friends.

From: Ronnies Mum
in Southampton, England
Sent: 15 April 2009
We were very plesed with the speedy delivery of the bed. I was unsure how long it wo uld take as it wasn't clear at the time of booking but with-in two days I received a text to say it had left the warehouse and would be with us next day.

From: Dobster
in Whitstable, Kent
Sent: 14 April 2009
Delivery was within 24 hours - thank you Kiddicare - so met deadline for us going away to coldwet Cumbria

From: Shelley
in West Sussex
Sent: 14 April 2009
I have been using Kiddicare for 6 years now and they are second to none. An excellent company, very professional with top stuff at great prices and delivery turnaround is so quick. I wouldnt buy from anywhere else if I can get if from Kiddicare.

From: Teddy's Proud Mummy
in Luton, GB
Sent: 14 April 2009
Kiddicare once again exceeded all my expectations with their delivery of my buggy. Having ordered it at 11am Weds, I received a text that evening to advise me that my parcel had been despached, and then at 8am Thursday my buggy arrived in perfect condition - WOW

From: Lou bell
in Aberdeen UK
Sent: 14 April 2009
Excellent service. Was informed when item was dispatched and when it was getting delivered. No prblems what so ever.

From: Dawn
in Sawtry, Huntingdon
Sent: 14 April 2009
I ordered on line just before lunch on a normal delivery basis and had three cots assembled by lunch the next day. I could not ask for better service.

From: HT
in UK
Sent: 14 April 2009
Quick delivery, although I didn't recieve a confirmation email and no reply when I contacted company to ask why. Did get a dispatch notice and delivery attempted exactly on time. Courier company made a mistake on the card they left which meant I was unabl e to track the parcel online or by phone. Local depot didn't answer the phone, it was purely by chance that I managed to find the correct number meaning I could rearrage delivery online, would have been very difficult otherwise.

From: SW
in Essex
Sent: 14 April 2009
Service and online purchasing was good and the standard delivery brought the product to me the next day

From: Stepping Stones Nursery
in Weston, UK
Sent: 14 April 2009
Delivery super quick. Email contact throughout to keep us informed of order status. First class service.

From: Franco
in Weymouth, Dorset, UK
Sent: 14 April 2009
Delivery was prompt, product in perfect condition and the courier service was excellent. Kiddicare as usual were excellent at understanding my concerns with another seat that I originally purchased and unhappy with. They organised delivery of the MC Tobi and collected the 1st seat without question.

From: Emma
in Manchester
Sent: 13 April 2009
Since I have four weeks before the birth of my daughter I decided to use the free standard delivery and was really suprised when I placed the order later that day I recieved a text message telling me the order had been despatched and would arrive the next working day. The next day the parcel arrived I was really impressed. Everything was packaged well and in perfect order. Really impressed with the service.

From: Paul
in Wales
Sent: 13 April 2009
I had no problems with delivery what so ever, Kiddiecare are superb. I called customer service, because I ordered more than one seat and there was a security check in place on my order due to the high value, but it was not an issue customer service were excellent and the order was processed and delivered within two days of ordering. Just goes to show, they are careful with security but fast in resolution.

From: Sharni
in Great Yarmouth, Norfolk, England
Sent: 13 April 2009
Fantastic service - I ordered the product in the morning, had a text that evening to say it had been despatched and it arrived the following lunch time... who could ask for better

From: Emma
in Wigan
Sent: 13 April 2009
I ordered this one afternoon and had a text saying it had been despatched thta night and it arrived first thing - Very impressed

From: Beckie Leigh
in Kent, UK
Sent: 13 April 2009
The delivery was very speedy and everything arrived in perfect condition, I would definitely use kiddicare again.

From: shelly
in waterford, Ireland
Sent: 13 April 2009
really fast delivery, i couldn't believe how fast, and it arrived in perfect condition. will def buy from kiddicare again, great company

From: Aido
in Galway, Ireland
Sent: 13 April 2009
Excellent service. Was delivered even ahead of schedule Received a text notifying that it had shipped and received it the following day. Way to go.

From: sandra
in uk
Sent: 13 April 2009
Very disappointed with the kiddicare returns policy - i had a previous pram which lasted 5 months and broke- trading standards are looking into the matter as kiddicare were required by law to offer refund on the faulty product they could not fix or replace but refused and offered voucherwould not shop with kcare again

From: JunePeanut
in County Offaly, Ireland
Sent: 13 April 2009
Service from Kiddicare has been fantastic and would definitely recommed them I live in Ireland and it's so hard finding someone that will deliver to Ireland without charging astronomical delivery prices Not only did they deliver promptly but they are also extremely competitively priced so we managed to save over 100 for our 2 purchase. Both products arrived in excellent condition. Delivery service was very polite when asking for driving instructions. We live right in the middle of the country so finding us is quite tricky All round excellent service

From: Mummy to Toby
in Nottinghamshire, England
Sent: 13 April 2009
We were very impressed with how quickly our pushchair arrived, we ordered it on Monday night and it arrived Wednesday morning. Much faster delivery than most other companies.

From: Dad of crazy little monster
in Belfast
Sent: 13 April 2009
This delivery was not as smooth as previou s deliveries, however this was advised to me at time of ordering. I simply had to collect the item from our local transport depot.

From: Emma
in Manchester
Sent: 13 April 2009
Since I have four weeks before the birth of my daughter I decided to use the free standard delivery and was really suprised when I placed the order later that day I recieved a text message telling me the order had been despatched and would arrive the next working day. The next day the parcel arrived I was really impressed, such a good service made me want to go back and look for other things I might need. Everything was packaged well and in perfect order. I wasn't in when the parcel came and had to contact the courier to arrange collection or an alternative day for delivery, the girl I spoke to was really nice and helpful. However my boyfriend went to collect the items for me and said the men that he collected from were most unhelpful and he didn't enjoy the experience of collecting the items. Overall still very impressive

From: Happy mummy of 1
in Stockport UK
Sent: 12 April 2009
FANTASTIC NEXT DAY DELIVERY SUPERB CONDITION HIGHLY RECOMMEND FANTASTIC PRICE MATCHED MY ITEM A VERY HAPPY CUSTOMER

From: Jake's Mum
in Liverpool
Sent: 12 April 2009
Delivery was very quick and it was great to have the bonus of knowing exactly when the parcel was going to be dropped off with the order tracking sent to me by email.

From: Samantha
in Leigh on Sea Essex
Sent: 12 April 2009
I ordered online and the whole order was delivered within 24 hours which was amazing. I don't know of any other site which can do that.

From: OJ
in London, UK
Sent: 12 April 2009
Kiddicare was superb. I ordered about 6 products at 430pm today and the package was with us next day at 10am. I haven't seen a better site selling kiddi products.

From: Mum of 2
in Dublin, Ireland
Sent: 12 April 2009
Kiddicare delivered extremely quickly and everything arrived in perfect order. What a fantastic customer service..Thank you

From: Nicky
in Warwickshire
Sent: 12 April 2009
Delivery was a let down on this product, next delivery never happend, it came 3 days later i tracked the order and they said they tried to delivier, but not to me customer services i felt weren't very good but hopefully was a one off......good luck

From: CB
in UK
Sent: 12 April 2009
Used Kiddicare several times now and they never fail to deliver on time and at the right price. A really reliable company.

From: love2travel
in London
Sent: 12 April 2009
Service and delivery were excellent. The product was delivered within specified time. Kiddicare inform by text very convenientabout the progress of the order. I can only congratulate the team on a realy good service provided.

From: Jack's mom
in Bermuda
Sent: 12 April 2009
I ordered another item from a different Amazon partner at the same time as this item, and it still hasn't arrived. Kiddicare delivery was pr ompt and we were kept informed every step of the way.

From: Ali
in Hertford, UK
Sent: 12 April 2009
Fantastic service. Cannot fault it. Ordered my product Monday morning and received it on Tuesday morning.

From: Mike
in Macclesfield, Cheshire
Sent: 12 April 2009
Delivery was well within the time limit and arrived well packaged, kiddicare provide delivery estimates and plenty of emails when it was being dispatched. Also received an email from the delivery company telling me the package was out for delivery.

From: Mayfs
in Cambs
Sent: 11 April 2009
Delivery was prompt, on first attempt we were out, but I arranged another date online- very easily, and it was delivered the next day.

From: Moomin Mama
in Teeside, North East UK
Sent: 11 April 2009
Would recommend to all of my friends. We got a voice text and emails to say our products had been dispatched. All arrived very quickly and we could track their progress really easily.

From: Moonmin Mama
in Teeside, North East UK
Sent: 11 April 2009
We were amazed We ordered late saturday night and received a voice text monday night to say bed had been dispatched. It arrived the very next day We were able to track our parcel online easily.

From: akustik
in Croydon
Sent: 11 April 2009
fast delivery, updated on despatch and availability, the best service around, phones always answered, Kiddicare website user friendly. My first choice when purchasing. Bought all our essentials through Kiddicare shop and online and very happy customers. Thank you

From: Emma
in Middlesex
Sent: 11 April 2009
This product arrived 48 hours from being purchased. Am very pleased with the item. Would deal with kiddicare again.

From: New Mum with P plates on...
in Scotland
Sent: 11 April 2009
Product arrived next day in perfect condition and Kiddicare kindly priced matched the item for me. Would not hesitate to use Kiddicare.com. Even though it is obviously a large company, the service is brilliant, good value and prompt.

From: Princess Leah
in Canvey Island, Essex
Sent: 10 April 2009
. Delivery was fantastic, there was no charge and I got an e mail and a text to let me know it had been shipped so I knew when it was coming . My car seat arrived in good condition,it was lovely and clean

From: mumofgorgeousgirl
in Nottingham, UK
Sent: 10 April 2009
Ordered before 3pm and was delivered the next morning. Cannot fault the service and goods arrived in perfect condition.

From: choccycat
in West sussex.uk
Sent: 10 April 2009
Delivery was amazing fast.Pre ordered the item thinking Id have to wait then was sent email saying its been dispatched from the warehouse and it arrived the next day.Perfect condition.

From: Big Trav
in Southampton, UK
Sent: 10 April 2009
Excellent service, very fast delivery, fantastic value for money the same make model cost a lot more in the highstreet shop where I initially went. Highly recommend and look forwards to shopping from Kiddicare again

From: mumofIz
in nottingham,uk
Sent: 10 April 2009
Ordered before 3pm, arrived the next morning. Cannot fault the service. Goods arrived in perfect condition.

From: Designer dad
in London
Sent: 10 April 2009
Kiddicare failed to send the free accessory set, as promoted on their site confirmed in a telephone call prior to purchase

From: jarrowbenny
in Tyne and Wear
Sent: 10 April 2009
Great service - arrived the next working day, got a text to confirm delivery could change the delivery date if needed.

From: cat
in banbury, oxfordshire
Sent: 10 April 2009
service was fantastic, have purchased from kiddicare in the past and once again the delivery was fast and efficient.

From: nicky
in Portsmouth uk
Sent: 09 April 2009
Excellent service as always. Within a couple of hours of placing order I had a text saying the item had been despatched, and then an email from the couriers confirming delive ry date. What more could you ask for.

From: Mummy and Mushroom
in South London
Sent: 09 April 2009
My Stokke is the first purchase I made from Kiddicare and like my choice in pushchair, I checked reviews on Kelkoo very carefully before choosing who to use. The reviews were all spot on, I received my pushchair in less than 24 hours, and in perfect condition. Also, after contacting Kiddicare I have had 2 communications back from them in 24 hours. Phone pick up time very quick, I did the same phone test on another company who did not pick up though I was on hold for over half an hour Also they did not reply to my email enquiry. I will certainly be using Kiddicare in the future now and will be telling all my friends. I feel confident in contacting Kiddicare should I need any aftercare at all. Thanks very much Kiddicare. I couldn't be happier.

From: TK
in Bury
Sent: 09 April 2009
Brilliant service, kept us updated at every stage in the process. We were'nt in when it was first delivered, not an issue. Excellant customer service at the depot meant that it was delivered promptly to us the next day.

From: Missy
in Bromsgrove, Worcs, ENG
Sent: 09 April 2009
As usual fantastic communication via email and text both confirming order and then confirmation of delivery and dispatch. Arrived promptly as advised.

From: Debs
in milton keynes
Sent: 09 April 2009
I was very disappointed when my bebepod was delivered in a very soggy and taped up box. Obviously I couldn't accept this. However I was very pleased with the service at kiddicare who offered me a replacement to arrive the next day. I had my delivery charge refunded and drove to the store to collect it in person.

From: viola player
in essex
Sent: 09 April 2009
I have never experienced such wonderful service. I was informed by e mail and text message and could track delivery on line. The product came exactly when i was told to expect it. Exceptional.

From: Squinty
in London
Sent: 09 April 2009
Delivery was very prompt, arrived in great condition, maybe a little too much packaging if anything a big box

From: HKH
in West Yorkshire
Sent: 09 April 2009
Delivery was sooner than advertised and they delivered next door as asked- I had popped out for an hour and left a note.

From: Mum aka The general dogsbody
in Harrow
Sent: 08 April 2009
Received the order the very next morning I was a little disappointed when I received it as it looked to have been opened and repackaged in a haphazard way, but ultimately,the product was fine.

From: The Surgeners
in The Lake District
Sent: 08 April 2009
Product delivered next day. Raincover missing which was promptly despatched later. Very good service

From: JJD
in Kent
Sent: 08 April 2009
Fantastic service, never used Kiddicare before but will use them again Ordered Monday evening, arrived Wednesday morning....can't complain Also received free gift which was an added bonus

From: minnietheminx
in bridgend, south wales
Sent: 08 April 2009
Again a thumbs up for Kiddicare ordering proceedure, easy to use and reliable. Delivery arrived promptly, in good condition by a happy, smiling polite man. Very pleasurable shopping experience

From: omer
in Liverpool
Sent: 08 April 2009
It found it really useful that i could plan what day my order would arrive according to when i placed my order, this meant that i could plan delivery for a day that i knew i would be home. My order arrived on the day i expected it to with no problems at all. Really impressed with the service and I will definitely use Kiddicare again, and all of this with free p p

From: Jen
in Nottingham, UK
Sent: 08 April 2009
I can't praise kiddicare.com enough. I ordered the travel cot at 4pm and it was delivered in excellent condition by 9am the next morning Fantastic

From: Beans
in London
Sent: 08 April 2009
Excellent next day delivery - ordered at 3pm on Thurs and got item at 2pm on Friday the next day. Very impressed

From: Andrea
in Hampshire
Sent: 07 April 2009
Excellent delivery, ordered late afternoon and items were here before 9am the next day Car seat had damage but rang and spoke to a very friendly and helpful lady who very quickly solved the problem by arranging courier ro collect damaged one and I received a new one the next day. Would definately order from Kiddicare again.

From: Nicola
in Wear
Sent: 07 April 2009
This was my second purchase from Kiddicare, I had to return my first purchase as it was unsuitable for a newborn. I was sent an email to let me know the product had been received and also my refund was being processed. I was very impressed with Kiddic are's customer service and will definitely be buying from them in the future.

From: Maria
in London, UK
Sent: 07 April 2009
The delivery was delayed because it was not in stock but I was happy with this as I received it as soon as it was available.

From: Curly
in West Yorkshire, UK
Sent: 07 April 2009
Very very fast delivery and was kept up to date with shipping progress. great company to use. Would def recommend

From: Kellex
in Suffolk
Sent: 07 April 2009
Was very impressed with Kiddicare, the video links helped me decide to buy as I had not seen this style in the shops. Also the delivery service was excellent and received the order within 2 days.

From: aidensmummy
in eastbourne, east sussex
Sent: 07 April 2009
Order ed maclaren volo on monday 4pm and it arrived on tuesday morning, cant get better service than that.

From: Emmy Lou
in Longfield, Kent
Sent: 07 April 2009
From start to finish I had fantastic service. Ordering on line was easy, delivered when they said, came in great condition and the driver was polite and curteous. Allround great service.

From: Mike the dad
in Galway, Ireland
Sent: 07 April 2009
Was a little aprehensive orde ring from Ireland but i have to say the service i.e. delivery was excellent we ordered tuesday it arrived thursday with tracking details all the way. The saving was incredible some of the shops in Ireland need to wake up.

From: Claire - Mum to Seb
in Newbury, Berks.
Sent: 07 April 2009
Very quick delivery, excellent packaging, amazing tracking of shipment and information at all stages of ordering.

From: Gaergirl
in South Wales
Sent: 07 April 2009
Delivered as promised on Friday ordered Wednesday evening Received text on Friday morning confirming delivery that day. Arrived well packed and in good condition

From: vgereis
in London
Sent: 06 April 2009
Excellent delivery I couldn't believe it when I ordered it at 430pm and had it by noon the next day Was so pleased and have already recommended Kiddicare.com to others

From: 1st time mam
in County Durham
Sent: 06 April 2009
After ordering the cot bed, I was advised it would be delivered within 2 to 3 working days. However the same day as ordering it, I received a confirmation text message stating the delivery would be next day. When the courier arrived, he was very friendly. I was extremely happy with this service.

From: Sazzle89
in Shropshire UK
Sent: 06 April 2009
The delivery was very prompt it come before the expected delivery date. The product arrive in perfect condition with all the bits, not even the box was damaged.

From: Melly
in Derbyshire
Sent: 06 April 2009
Can't fault this at all. I ordered it at 2pm and it was delivered at 9.30 the following morning. Other websites should take a leaf out of your book

From: Lorny
in Falkirk, Scotland
Sent: 06 April 2009
The delivery service and efficiency of kiddicare is second to none and I wouldn't hesitate to purchase from kiddicare in the future - i have also recommended kiddicare to my friends with babies of the same age as my son.

From: AJ
in Dundee, Scotland
Sent: 06 April 2009
First time user of Kiddicare and service was excellent. The items I ordered were delivered very promptly and I received a text to advise me of dispatch.

From: Tori
in Devon
Sent: 06 April 2009
Delivery was within two days of ordering and a suprise as I ordered late at night. Excellent service and will definatley be using Kiddicare again.

From: Ania
in Southampton, UK
Sent: 06 April 2009
Excellent service from kiddicare Item arrived as promised ordered on Wednesday, delivered on Friday.

From: Lynchmob
in rmouth
Sent: 06 April 2009
Delivery was stunningly quick as with all orders with Kiddecare but because of the wight of this item carriage costs were high so returning it would be prohibitively expensive. So be warned - make sure that the type of fitting needed is correct before buying. If you do so you can do no better than buy from Kiddecare.

From: vgereis
in London
Sent: 06 April 2009
Although the website delivery policy said within 2 working days, their guarantee of delivering next day if ordering before 5pm is amazing I ordered at 430pm... and had my stroller and stroller bag by 12pm next day I was totally impressed Thanks Kiddicare Will definitely use you again and already recommended you to someone

From: Suze
in UK
Sent: 05 April 2009
Brilliant service again. Very prompt delivery and excellent communication. I have recommended to many friends.

From: City mum
in London, UK
Sent: 05 April 2009
Delivery was extremely prompt and service was great. We were missing a part and they sent it immediately and talked us through our 'construction' queries.

From: Andy A.
in NW London
Sent: 05 April 2009
Received notification by text and email when the product had been dispatched. Arrived when expected in time.

From: Grandma F
in West Yorkshire
Sent: 05 April 2009
I cannot fault Kiddicare on promptness of delivery and post-delivery advice, but I am still waiting for advice on a supplementary mattress which should have bee n forthcoming 3 days ago.

From: First time mum
in Hertfordshire, UK
Sent: 04 April 2009
The product arrived really quickly, I was very impressed. However I was not impressed with the so-called text service which didn't work when I wanted to delay the delivery and I never heard back from customer services when I complained about this.

From: Galaxy girl
in Birmingham UK
Sent: 04 April 2009
I was very impressed with the service I received. The ordering was simple, the mobile and e-mail messages were reassuring and the morning delivery was so efficient.Thanks for restoring my faith in ordering on line.

From: Lymey and Buttons
in Glasgow, Scotland
Sent: 04 April 2009
Can't complain at all about the delivery. Fantastic communication from the team every step of the way. Delivery time estimate was absolutely spot on. It was delivered in perfect condition, I couldn't have been happier.

From: Suzieeee
in Hants
Sent: 04 April 2009
Delivery was within 2 days and arrived in perfect condition. You can always rely on Kiddicare to keep you informed all the way through your order and they despatch exactly when they say they will. Great service.

From: Dave H
in Leyland,Lancashire
Sent: 04 April 2009
Assembly instructions missing but photographs helped assembly. Kiddicare able to source instructions if required.

From: November Mum
in Bristol, UK
Sent: 04 April 2009
Very prompt delivery, ordered on a Sunday, delivered on the Tuesday - no time slot offered however so just lucky we were in.

From: Issy's Dad
in North Yorks
Sent: 03 April 2009
Fast delivery, unfortunately the mattress cover had a small hole in it but this was quickly and easily sorted by Kiddicare customer service and a replacement cover was sent direct from the manufacturer and recieved within a couple of days.

From: spider
in Northampton England
Sent: 03 April 2009
First class service arrived when they said they would The product was well packed and in 1st class condition

From: Molly
in Cornwall
Sent: 03 April 2009
Deliery was prompt and I was able to have it delivered to an address other than my billing address which was extremely helpful

From: Beauty Rose S.D
in Whitehaven, Cumbria UK
Sent: 03 April 2009
I ordered this product on the Saturday Morning and recieved it on the Tuesday dinnertime. I think its a fantastic idea to text people when the product has been dispatched

From: New mum
in Gloucestershire, UK
Sent: 03 April 2009
Prompt delivery but we ordered red and when it arrived the box had obviously been opened at Kiddicare and the cot inside was black. They did return my text but there was no apology for the inconvenience. We had to keep the black one as we were travelling away the day after.

From: Flower85
in Swansea
Sent: 03 April 2009
I found this item cheaper else where i emailed kiddiecare and they said the could price match, after i purchased the item i e-mailed them 7 times before i had a reply and then they told be they would do a price match but offered a completely different amount so I emailed them back with the original email the had sent had to wait another 3 days for a reply , and am still waiting for the money to be refunded to my account 6 weeks later i emailed them on the 13032009 and have had no reply what so ever so if you find the item cheaper else where buy it there cause it wont be price matched here.

From: mjl
in Stockholm Sweden
Sent: 03 April 2009
Five star service. Easy to order site and arrived when it was promised - I wished all internet transactions could be so easy Well done Kiddiecare

From: ZappFan7
in Berkshire, UK
Sent: 03 April 2009
Kiddicare's service is brilliant. Easy ordering, updates on despatch and delivery, and a price that is hands-down cheaper than anywhere elese I have looked - plus the shipping is free Fast delivery too, with next day if you time it right. Arrived in A1 condition, no problems at all.

From: Maria
in Bristol
Sent: 03 April 2009
We booked a Saturday delivery, and I cannot fault it We were kept updated and the delivery arrived in the time slot given. Great Service

From: Lilise
in southfields
Sent: 03 April 2009
I am very happy with the service provided, quick delivery and those free sun car blinds will be very usefull with the sun coming out

From: Trase
in Fife, Scotland
Sent: 03 April 2009
Delivery was excellent and very fast, which was great as I couldn't wait to see my son sitting properly with us

From: Proud grandparents to be
in Aberdeenshire
Sent: 02 April 2009
The delivery was first class, and arrived in good condition via the couriers. We did use the customer service department and they were brilliant and Kiddiecare held up to their agreement of price match with out any quibble which was an excellent service. We would use this company again for more items and would highly recommend them for items.

From: natalie1607
in London
Sent: 02 April 2009
Kiddicare are an excellent company, after a nightmare with two left feet, Kiddicare restored my faith in purchasing from the internet. I ordered on the Friday and received my goods by 1pm on the Monday. Excellent service and delivery

From: DaveO
in Surrey
Sent: 02 April 2009
Fantastic effort by Kiddicare and their couriers - ordered late Fri afternoon with Saturday delivery as we needed it quickly having been let down by another supplier - the seat was in my car before 9am Sat morning

From: Malaika
in Belgium
Sent: 02 April 2009
Delivery and conditions were a great experience as well. I didnt expect such a fast and quality process. Very professional communication as well.

From: Rhiannon - Dan and Charlie's Mum
in South Wales
Sent: 02 April 2009
As always, kiddicare's service and delivery have been fantastic - ordered late on Friday night, received both a text and e-mail on Monday advising that the Zapp was on it's way and it arrived on Tuesday Have recommended Kiddicare in the past, and will continue to do so - thank you

From: happy mummy
in uk
Sent: 02 April 2009
very prompt delivery, ordered about 4pm on the thurs, arrived at 11am the following day. Now if thats not service i dont know what is. I had ordered a matteress from another retailer before hand and had waited 5 weeks, still no ma tteress, i cancelled and ordered this one. Will defo order from these again

From: Monika
in Watford
Sent: 02 April 2009
Super quick delivery plus they send a text message to let you know when you could expect the courier.

From: Jamie's Mummy
in Bristol
Sent: 02 April 2009
As always the service from Kiddicare was superb. Next day delivery as promised and tracking option was very useful.

From: Blaze's Mommy
in Oxfordshire
Sent: 02 April 2009
My goods arrived very quickly and very well packed,fantastic friendly customer services Thank you so much Margaret who sorted out a minor manufacturing problem with the hood promptly and kept me updated. If I could give Kiddicare an award,it would be the top gold award

From: Lee
in Dorset
Sent: 01 April 2009
Fantastic service I ordered in the afternoon and by 8am the next day it had all arrived, very well packaged and in perfect condition. Thank you Kiddicare

From: Super mum
in Southampton
Sent: 01 April 2009
As always, great delivery and service from kiddicare. Ordered on a Sat night and came on the Monday, can't ask for more.

From: s. gladwell
in UK
Sent: 01 April 2009
Excellent delivery, although disappointed with customer service at beginning due to payment error on website tried to charge me twice until I queried it and my order had actually gone through.

From: Scareybob
in Essex
Sent: 01 April 2009
Brilliant delivery service. Goods ordered very early Tuesday morning and arrived wednesday morning via a very happy courier - lovely

From: Dirk
in Brighton, UK
Sent: 01 April 2009
Next day delivery as promised. Compared to some other websites I have used for my baby's stuff, Kiddicare were accurate with their srock levels and very fast at delivering. Great

From: mickymoo
in Kent
Sent: 01 April 2009
This is not the first product we have ordered from Kiddicare and yet again we have been impressed with their customer service. The website is informative straightforward to use, prices delivery service are hard to beat. You are kept informed by e-mail text on when to expect your product to be delivered which is extremely useful particularly for larger packages where you need to sign for them. Overall, an excellent buying experience.

From: Clean dishes
in Shropshire
Sent: 01 April 2009
kiddicare have a very intuitive website and an excellent delivery service. kiddicare have also proven to us that they are the cheapest on the net with fantastic customer service

These are not necessarily the views of Kiddicare.com

©Kiddicare 2014

site map    |    contact us    |    about us    |    jobs    |    terms and conditions