Power Reviews Service Comments September 2008

From: First time mum
in North Yorkshire
Sent: 30 September 2008
Delivery is great and very prompt. The products are packaged securely and they don't over package so there is no waste like with other companies.

From: Worn out grandma
in Ingleby Barwick, Stockton on Tees
Sent: 30 September 2008
Delivery was prompt and efficient. I was unable to buy this product locally and needed it in a hurry. I spent more time trying to buy it in local shops than it took to order and have it delivered from Kiddicare. I won't even bother with the shops next time. Thank you for excellent service.

From: Princess
in South Wales
Sent: 30 September 2008
It came really quick and not damaged. I would buy more items from them. They are really good with there prices and they will price match for you.

From: grandmaof4
in Eastbourne, East Sussex
Sent: 30 September 2008
Really quick delivery recieved 24 hours after ordering and did not pay P P what more could you ask for. Came in perfect conditions, I have bought from kiddicare as my daughter bought a car seat last year and was the cheapest around.

From: Busy mum
in Banbury
Sent: 30 September 2008
Was delighted with service, received delivery next day. Product arrived in good condition. Customer service prompt very helpful, would definitely use Kiddicare again.

From: Frazzled mum
in Ipswich
Sent: 30 September 2008
Excellent delivery, was a bit confused about the pre-order on the screen, but it turned up two days after ordering it

From: Mum of three
in High Wycombe
Sent: 30 September 2008
Speedy delivery and was kept up to date with the whole process.Ordered products Thursday they were delivered Friday morning. Great.

From: busy bee
in redcar, cleveland
Sent: 30 September 2008
Ordered the chair on monday morning normal delivery and has it assembled and in use by tuesday lunchtime, it doesn't get any better

From: Yammy mammy
in London
Sent: 30 September 2008
There was an offer to pay less if you buy two or more highchairs. However the website did not allow me to have discount on different colours although the same highchairs. I contacted customer service regarding this option and not only I received a prompt answer but also an easy explanation of how to receive the refund.I only had to e-mail the order number. As soon as I got the delivery I also received a refund of the difference Excellent and recommended service

From: charlotteafox
in Canterbury, Kent
Sent: 29 September 2008
Kiddicare is the best shopping website The delivery was next day and free because I spent a certain amount and their prices are great.

From: Stelly
in Newport
Sent: 29 September 2008
The service from Kiddicare is first class, next day delivery with text and email messages to let you know the delivery is on the way.

From: Arsenalboy
in Saffron Walden, Essex
Sent: 29 September 2008
The customer service team, delivery and product were excellent, couldn't have asked for more Thank you

From: two girls
in Tunbridge Wells, Kent
Sent: 29 September 2008
I received the buggy without the shoulder pads and footmuffs, and it took me three emails and two telephone calls, plus Kiddicare three deliveries in total before I had the whole buggy The footmuffs I received also have velcro fastening to the sides and there is nowhere in the buggy to attach these to, so I am not sure whether I received the footmuffs for the single version of this buggy, not the double one.

From: happy lady
in walker, newcastle, tyne and wear
Sent: 29 September 2008
When i entered the website it was easy to use and i quickly found the buggies best suited to my needs. Once i had selected the one i wanted it was easy to order and was delivered within 2 days so i was really impressed and would order from here again and would not hesitate to recommend to anyone.

From: Tired mum Now hopes will get some sleep
in Hertfordshire
Sent: 29 September 2008
Once again Kiddicare deliver fast. Get my texted updates so I know what day to stay in. Products are well packaged so no damages.

From: Amy's mum
in North Lanarkshire
Sent: 29 September 2008
This is the first time I have ordered fro Kiddicare and I was really impressed at the prompt delivery so will def order again

From: Worlds proudest mummy
in Essex
Sent: 29 September 2008
Fast delivery came first thing in the morning didnt have to wait around all day Was in excellent condition

From: Titi
in Hampshire
Sent: 29 September 2008
My buggy was delivered on time and I find kiddicare very competitive in price and the website very easy to use. I would be very happy to use kiddicare again in the future.

From: Nanny Nini
in croydon, surrey
Sent: 28 September 2008
Delivery was excellent. ordered Sunday night, delivered Tuesday. Price was the cheapest we found on the net

From: New Mum to be
in Cork, Ireland
Sent: 28 September 2008
Excellent service. Ordered on Sunday night and it was delivered to Ireland by Wednesday. Couldnt have asked for more

From: mum of four
in hampshire
Sent: 28 September 2008
I have brought many things through kiddicare and all my items have been in perfect condition and delivery was very fast.

From: Too Busy to trudge around the shops mum.
in Basildon, Essex
Sent: 28 September 2008
Delivered incredably quickly with no charge. Courier was polite and helpful as I answered the frontdoor with my daughter under my arm in my PJ's Package in immaculate condition.

From: grannygarden
in East Midlands
Sent: 27 September 2008
Exceptional service. The goods were delivered within two days even though ordered on a Sunday. I would highly recommend Kiddicare to anyone.

From: Soon to be father of twins...
in Cumbria
Sent: 27 September 2008
Arrived very quickly, on the right day. The courier also took a little more care than other delivery services do. Brilliant service

From: First Time Dad
in West Sussex
Sent: 27 September 2008
Delivery was very prompt and arrived next day. Good communications that it was on it's way via email and text.

From: lindyhard
in Newton Abbot, Devon
Sent: 27 September 2008
Delivery was prompt and as predicted. It arrived in good condition. Haven't used customer service I am pleased with the product, it seems to be of good quality.

From: Big E 123
in Cambs
Sent: 27 September 2008
The delivery was good to I recieved a text on my mobile to let me know when the order was going to arrive.

From: First time yummy mummy
in North London
Sent: 26 September 2008
Delivery was v. timely and the product arrived in new condition I am upset that the box was open - the courier said it opened in transit but I have never had this before with my other car seats purchased from Kiddicare, nor any other of the bulkier items. I used customer service to request a price match they replied in under two hours, were very friendly and matched the price

From: Egg Man
in Norwich
Sent: 26 September 2008
The delivery was very prompt . It was delivered by courier within 2 days , well packaged and protecte d. I was very impressed with the service I received and would highly recommend Kiddiecare to anyone . I will certainly be using them again for future purchases.

From: Annie
in Warwickshire
Sent: 26 September 2008
Brilliant delivery times once again, loved the text alerts and options of delivery day. Well done Kiddiecare.

From: dustygirl
in Lancashire
Sent: 26 September 2008
Really prompt service, kept up to date on progress of my order, texted with alternate delivery times if i needed to change, ordered friday, delivered monday. Brilliant

From: Proud GrannyJenny
in Mossley
Sent: 25 September 2008
Delivery was speedy and in perfect condition. Nobody at home to receive it so left with next door neighbour - more convenient than taking a ten mile round trip to depot. Second time used Kiddicare for big purchase previous was cotbed and have been totally satisfied with service. Not had to use customer services.

From: m
in Frome, Somerset
Sent: 25 September 2008
Delivery was very prompt, email communication about product was frequent and accurate, and the mattress arrived in perfect condition on the day it was promised.

From: busy Dad
in Berks
Sent: 25 September 2008
next day delivery for free short of motor-cycle courier or fetching it myself it doesn't get any quicker and those methods certainly are not free.

From: Duckeggblue
in Herefordshire
Sent: 25 September 2008
Fantastic delivery- arrived quickly. Some of the boxes were slightly damaged but the toys were in tact.

From: Expectant excited mummy
in Leicester
Sent: 24 September 2008
I liked the fact that you can get a text asking if your at home etc, the only issue i had with delivery was that somehow the driver didnt show on first attempt but when i contacted the helpline the lady was brilliant took lots of notes about my address and the product was delivered promptly the follwing morning

From: pikeys breeding machine
in salford, manchester
Sent: 24 September 2008
well what can i say apart from fantastic all round. arrived next day in perfect condition a great offer recie ved conformation by email and text for delivery date to suit me .i would recommend to anyone using an on line service. i will be recommending to all expectant mother in the future thank you for making the purchase easy and stress free

From: customer
in London
Sent: 24 September 2008
My delivery was on time and I rec eived the good very quickly. I received a text message and email to say my goods were on the way. I got my product much cheaper than in the shops, even with the delivery charge added on top. This is the second time I have used kiddicare.com and I don't think that I would shop elsewhere as they are always cheaper. The service is excellent.

From: Happy DAD
in suffolk
Sent: 24 September 2008
super fast delivery arrived earlier than i planned. no problems with product being man handled the wrong way or beaten about.

From: MUM OF TWO AND A CHILDMINDER
in COUNTY DURHAM
Sent: 24 September 2008
EXCELLENT, MARVELOUS, BRILLIANT, ARE JUST SOME OF THE FANTASTIC WORDS I COULD USE ABOUT KIDICARE. I HAVE USED KIDDICARE ON A NUMBER OF OCCASIONS AND I CANNOT FAULT THEM GOODS ARRIVE WHEN THEY ARE SUPPOSED TO, IN PERFECT CONDITION, THERE CUSTOMER SERVICES ARE THE BEST I HAVE EVER COME ACROSS. I WILL NO LONGER BE SHOPPING ON THE HIGH STREET FOR MY BABY ESSENTIALS WHEN I CAN GET EVERYTHING I NEED AT KIDDICARE.COM

From: Little Jo
in Hull
Sent: 24 September 2008
the delivery was super fast so am impressed as we buy online all the time. This delivery time was suitable for us.

From: Dad of two adorable daughters
in Stowmarket, Suffolk
Sent: 24 September 2008
Delivery was very quick, products arrived in perfect condition although one of the boxes had taken a knock. The text advice is useful and the option to change the delvery date although we didn't use it seems an excellent idea to overcome those small emergencies

From: Doting Dad
in New Forest
Sent: 24 September 2008
Delivery prompt as allways. Have you considered using less packaging I was smothered by yards of plastic.

From: Busy First Time Mummy
in Birmingham
Sent: 23 September 2008
Fantastic service from Kiddicare.com- we ordered on a Wednesday night and received the delivery first thing on Friday morning. Product arrived in perfect condition and very happy with it.

From: Mum of 3 children under 5
in Tunbridge Wells
Sent: 23 September 2008
I love your company Always deliver on time, great products, competitive prices and I especially like the text update that you send out reminding of delivery and giving the option to change dates etc., Great Company . I always reccommend you.

From: Emma TR
in Nottingham
Sent: 23 September 2008
Brilliant service from Kiddicare, no delivery charge, bargain at 49.99 and next day delivery by a very helpful delivery man. I will definately use Kiddicare again and will recommend to my friends.

From: Brian
in Billericay Essex
Sent: 23 September 2008
Delivery occurred within 48 hours and the item was in good condition. E mails told me where the item was in transit which gave you comfort that it was on its way to me.

From: reberry
in Chester
Sent: 23 September 2008
Excellent fast delivery, product arrived in fab condition, well packaged and customer service was prompt and useful, all round excellent service and site wouldn't hesitate to recommend to everyone

From: R's Mummy
in Redditch, Worcs.
Sent: 23 September 2008
Excellent service from Kiddicare. Delivery arrived on the right day, although it would have been nice to be able to specify am or pm delivery slot. Product arrived in good condition and very well packed.

From: Satisfied Mum and Baby
in Middlesex
Sent: 22 September 2008
Came wrapped separately in its own little parcel along with my buggy. Super fast delivery and great service from beginning to end. thank you

From: extremely busy mum
in coventry
Sent: 22 September 2008
can't believe how quick ordered on tuesday dinner and recieved wednesday dinner. can't ask for bettr than that. many thanks

From: Satisfied Mum and Baby
in x
Sent: 22 September 2008
My entire experience with Kiddicare has been a most enjoyable one, with super fast delivery and I can honestly say I will definitely be back again. I recommend them to all parents for all your babytoddler needs. I promise you won't be disappointed. Thanks again Kiddicare

From: Di
in Thatcham
Sent: 22 September 2008
As always Kiddicare and their courier Interlink is second to none. The email notifications and the choice of having another delivery date just by texting back to the courier really is a great service as well as an easy website and of course the savings made which is why I keep coming back to Kiddicare time and time again. thank you

From: mamaleon
in Farnborough
Sent: 22 September 2008
Firstly I am not british and normaly delivery is much quicker and good service in my country, so waiting deliveries is always stressful to me in this country. But Kiddicare's next day delivery and it's service is the best one so far. I didn't need to call customer service this time, but I'm sure it is also very good. I can strongly recommnend to shop with kiddicare to my friends and new parets to be. Why I didn't know about Kiddicare earlier

From: Lucylou
in Blackburn
Sent: 22 September 2008
Exceptional delivery, I left it late to order before we went on holiday, I ordered it late Fri afternoon and it was at my door first thing Tuesday as promised, we set off tue night for our hols. Thanks very much, your online customer service team did exactly what they promised, I cant praise you enough.

From: m
in somerset
Sent: 22 September 2008
was delivered very quickly in great condition and they kept us upto date via email and text.faultless.

From: Mum of mischevious 6 month old
in Surrey
Sent: 22 September 2008
Placed an order on Wednesday, had confirmation it would arrive the following day and by 9am on Thursday a text had arrived to say it would be delivered that day Kiddcare is my baby shop of choice and it pays to 'shop around'. On both items I have purchased I saved atleast 30 on each, compared to high street prices and stores Product arrived in good condition

From: Mum of 2
in Suffolk
Sent: 22 September 2008
The highchair arrived exactly when Kiddicare said it would and the text message updates on delivery were really useful.

From: mam rules
in Northumberland
Sent: 21 September 2008
the delivery and service was exceptional. I would have no second thoughts about ordering from these again.

From: Nannyb
in Staffordshire Moorlands.
Sent: 21 September 2008
Service outstanding once again. Next day delivery and free, what more could you ask for. Kiddicare have always been a winner for me. Time and Time again. Well Done.

From: Mum of three
in Terrington St John, Norfolk
Sent: 21 September 2008
Products arrived on time by friendly driver who carried products into house. Also boxes still sealed and undamaged.

From: Happy First Time Mummy
in Chichester, West Sussex
Sent: 20 September 2008
Absolutly excellent delivery service. Ordering on a Sunday thought it would be at least end of week before my order was processed, however was delivered on the Tuesday All items came in perfect condition.

From: working mum trying her best
in Bishop's Stortford, Herts
Sent: 20 September 2008
prompt delivery, although I was out when it was first delivered, rearranged delivery through automated system but for some reason it did not turn up. Had to rearrange again.

From: Kermit
in Aberdeenshire
Sent: 20 September 2008
Excellent delivery, 36 hours and I live in the far north east of Scotland and things usually take longer.

From: 'Luvin it' Mum
in re
Sent: 20 September 2008
I can not praise the service from Kiddicare enough. I have used them twice now and on both occasions deliveries were the next day as promised in mint condition. Unfortunately sometimes things go wrong and this is often when a company shows their worth and one delivery was missing an item, however on reporting this my query was delt with promptly and item delivered the next day. Good customer service is very rare these days so well done Kiddicare, keep it up I will definately use you again. Also nice touch with the child answering the phone at your Peterborough shop. Oh and their price match promise works.

From: Busy Mum
in Blackpool
Sent: 20 September 2008
I was very impressed with the prompt delivery. Product arrived in perfect condition. I liked the text service.

From: Cat
in Feltham, Middlesex.
Sent: 19 September 2008
Outstanding service and delivery from start to finish, product exceptionally well wrapped and delivered within 48 hrs. My entire experience with Kiddicare has been a prompt, professional and satisfying one. Thank you

From: emayloo
in Hereford
Sent: 19 September 2008
The delivery was as stated and the product arived in perfect condition. I use k iddicare a lot and would reccomend them to anyone.

From: Busy mum to be
in york
Sent: 19 September 2008
As i am ordering lots at the moment i sometimes lose track of when things should be arriving, however this arrived in its original sturdy packaging VERY PROMPTLY

From: Sel
in South Yorkshire
Sent: 19 September 2008
Was really pleased with Kiddicare. I had ordered this pushchair from another online retailer, and was let down by them - 2 days before I went on holiday. Kiddicare delivered the pushchair within 48 hours. It was in perfect condition. I had called customer service the day I ordered it to ensure I'd have it before I left to go on holiday, and my call was answered quickly and pleasantly unlike the other company I had used - which I will never use again

From: happydad
in Welwyn Garden City
Sent: 19 September 2008
Would advise buying from kiddicare as great delivery and at 150.00 is under half the price of any other site between 299 380 for the same product. Customer service was good, was useful to be notified on dispatch.

From: Newbie Mum
in Hertfordshire
Sent: 18 September 2008
Shame the delivery costs were so ridiculously high. They cost more than the product and I wish I'd checked them out before I clicked the confirm button

From: busy mum
in peterborough
Sent: 18 September 2008
delivery was missed due to school run. however it was easily re arranged on line with minimal fuss and delivered the next day

From: Yo momma
in Suffolk
Sent: 18 September 2008
Excellent delivery, have often been disappointed with couriers in the past due to their lack of communication and it'll be there when it's there attitude but kiddicare text first to let you know it's on it's way and offers the option to change delivery days if it's not convenient, top service.

From: B
in London
Sent: 18 September 2008
As always on time, quick and no complaints. I use kiddicare quite a lot and have never thought to go elsewhere i f they have what I need. Great value and brilliant service.

From: Happy Mum
in Northampton
Sent: 18 September 2008
Great delivery, as always. Issue with searching your web site I only found this teether on your site by doing a search engine search for the exact product. Doing a search from within your web page for teether and the brand itself did not find this item

From: hazeldinka
in Weaverham, Cheshire
Sent: 18 September 2008
Very pleased as I always am with both the time take for the delivery and the condition in which the item was received.

From: Rachel
in Trowbridge, Wiltshire
Sent: 18 September 2008
kiddicare service is second to none, I have had a really bad experience with an other retailer and was losing faith with internet shops, but I have now bought a nursing chair and stool, a quinney bag and a raincover. Allproducts were deliveried in 2 days and in fabulous condition. thankyou kiddicare

From: Mad Dad
in Belfast
Sent: 17 September 2008
Delivery was very quick, however as we live in Northern Ireland, we were not able to receive free delivery like the rest of the UK.

From: Fe
in Glasgow
Sent: 17 September 2008
no probs with delivery, next day delivery if you order before noon, brill and you can pay with paypal too Customer service were very helpful, they were out of stock on this item but they told me when a delivery was expected and to check at that time and the seats were in stock

From: grandparent
in Hertfordshire
Sent: 17 September 2008
would recommend kiddicare.com to all buyers they were the cheapest on the market and the service was excellent recieved item the following day

From: Deb
in Largs, Ayrshire
Sent: 16 September 2008
Super fast delivery, especially as shops are quoting at least 8 weeks. Mine was delivered within about 2 days It arrived in fine condition

From: mamasayer
in Sleaford, Lincolnshire.
Sent: 16 September 2008
Kiddicare Delivery is nothing short of a miracle I'm very pleased with the customer service and the Couier company.

From: 1st time wonder mum
in Uttoxeter
Sent: 16 September 2008
We recieved super fast delivery and were kept up to date the whole time. This is a FAB place to order products from

From: Emma
in Bridgend, South Wales
Sent: 16 September 2008
Thanks for the text telling me when it would be delivered and a great service from the delivery firm, delivered earlier than expected, brilliant

From: Sheedy
in London
Sent: 16 September 2008
The service from Kiddicare was excellent. The product was delivered the day after we ordered and the text message updates we got from kiddicare were excellent. All round a great product and a great service.

From: Moishe
in London
Sent: 16 September 2008
The delivery service was amazing. Really really good. They letme know exactly where it was holding all the way along. I as reeally impressed. The customers service, was helpful, but the fact that you could only order on line was a bit of a pain

From: Happy mum
in Bucks
Sent: 16 September 2008
Very speedy delivery, arrived when promised and in good condition. Kiddicare-Excellent to do business with.

From: Alcojo
in Notts
Sent: 15 September 2008
Fast delivery,well informed about dispatch times and delivery dates. Excellent delivery options.Well packaged product. Would recommend and use again.

From: Matties Mum
in Kent
Sent: 15 September 2008
Contacted customer services by email to query delivery options but only got the automated email response and no reply was forthcoming. Ordered product anyway and it was delivered within two days of ordering as quoted on web site

From: Aneta
in Ely, Cambs
Sent: 15 September 2008
perfect service - i placed my order on Tuesday and the parcel was delivered Wednesday morning, just after 9 am.

From: wendyh
in London
Sent: 14 September 2008
The first highchair delivered was faulty. Kiddicare were very helpful and replaced the chair with minimal disruption to me.

From: Tired mum
in Bournemouth, Dorset
Sent: 14 September 2008
Excellent delivery service, received a text the night before to say that the walker had been dispatched. It arrived mid morning which meant I didn't have to wait in all day.

From: Busy Childminder
in Nottinghamshire
Sent: 14 September 2008
Excellent delivery service, arrived when the website said it would - even got an automated message the evening before saying the item had been dispatched. Doesn't get much better than that

From: Bargain hunting mum
in Reading, Berkshire
Sent: 14 September 2008
Arrived quickly, had telephone text confirmation the day before so knew to expect it. Box was slightly damaged, but product itself seems to be in good condition.

From: LMs Mummy
in Chorley, Lancs
Sent: 14 September 2008
A first class service once again from Kiddicare Automated phone message tells you it's been disptached. Arrived when they said it would and in excellent condition. Customer services were very helpful as we found a lower price on the web and Kiddicare matched it -PLUS 5 EXCELLENT, RELIABLE SERVICE

From: Under pressure Dad
in Chesterfield
Sent: 14 September 2008
Kiddicare shipped and delivered the order with great speed. All items received were in excellent condition. Will certainly use again. Saved a significant amount of money compared to other companies I usually buy from.

From: Travelling Parents
in London
Sent: 14 September 2008
We received the pushchair 2 days after ordering - brilliant. Had ordered a high chair from another company that took 6 weeks and a lot of emailsletters. This was amazing in comparison.

From: Chandra
in Hayes, Middx
Sent: 13 September 2008
The delivery was prompt and on time. The deal was great. Saw a similar product in Mothercare and it was around 400. Got it here for less than 100. Using the product everyday

From: On the go mum
in Manchester
Sent: 13 September 2008
All I can say here is 5 service. Right from the moment i ordered it, I was kept up to date all the way to delivery.

From: Happy Parents
in Milngavie, Glasgow
Sent: 13 September 2008
Fast delivery, we were charged delivery which was in error through PayPal but Kiddicare immediately acknowledged the error and refunded the delivery the next day, fantastic

From: MamaLaver
in Buckinghamshire
Sent: 13 September 2008
Arrived in no time. Though beautifully packaged I will say that the huge box it came in was unneccessary for two sleeping bags - gotta think of the environment

From: louis'mummy
in portsmouth
Sent: 12 September 2008
super fast delivery ordered sunday night and it came tuesday. Wish kiddicare had a telephone number but they answered emails pretty fast too. Great service.

From: Busy Mum of 3
in Lancashire
Sent: 11 September 2008
Very useful text messages informing me when the item would be delivered. It arrived on time and in good condition.

From: Chrissy
in Dover,Kent
Sent: 11 September 2008
i can not believe how quick the product came i ordered it at around 7pm on monday nite and it turned up early wednesday morning,just cant knock the service.

From: Tail Chasing Mum
in Manchester
Sent: 11 September 2008
Service and delivery was prompt and very efficient. Particularly liked the delivery infoupdates to my mobile phone.

From: Busy mum of a 4 month old son
in Bottesford, Nottinghamshire
Sent: 11 September 2008
the delivery was really fast, i was contracted when it would arrive and expected to have to wait in all day but it arrived before 9 am So I was very happy, thank you and will use kiddicare again.

From: Isaac's Mummy
in Derbyshire
Sent: 11 September 2008
Extreamly good delivery service. Fast and reliable. Order from kiddicare time and time again and never once had problem.

From: emmsie
in Spalding, Lincs
Sent: 11 September 2008
Delivery was as advertised and the product was well packaged. Customer service was helpful with prompt responses when used re price matching.

From: First time mum
in New Forest, Hampshire
Sent: 08 September 2008
Fantastic delivery and service from Kiddicare. Ordered on Bank Holiday Monday and was with me by Wednesday lunchtime Product well packaged and in perfect condition as you would expect.

From: First Time Mum
in Scarborough
Sent: 08 September 2008
I ordered and paid for this chair on a Sunday although there was no stock available at that time so no delivery date was set. However, chair arrived on the Tuesday, much quicker than I was expecting plus I had opted for the free delivery. Excellent service

From: Busy busy mam of three
in Durham
Sent: 06 September 2008
prompt delivery arrived when it said it would. Goodd idea to leave mobile number as you can change delivery if you need to.

From: nash
in hastings, east sussex
Sent: 05 September 2008
Missed delivery first time so phoned up to re-arrange for the next day and it came promptly after the time I said I would be in.

From: fed up buyer
in Lake District
Sent: 04 September 2008
Why with good products does this have a terrible delivery service. First only 2 out of 3 parcels arrived, the quilt and bumper were missing. Then we found that the wrong size mattress had been supplied, and needed to contact them twice. Then delivery did not take place as promised. Will deal with others in future, as they seem to be a shambles.

From: Mum to be
in Hampshire
Sent: 04 September 2008
Excellent delivery service,very quick and efficent was kept informed the whole time. Only shame was the delivery fee.

From: Mum to a little sweetheart
in Somerset
Sent: 04 September 2008
I have used kiddicare a few times now and the service is great. I have never had such quick delivery Will use again and can highly recommend to others.

From: travelling mummy
in iver buckinghamshire
Sent: 04 September 2008
i was very pleased with the delivery, it came about 9.30am on the day kiddcare stated, very pleased.

From: Oversized Mum to Be
in Birmingham
Sent: 04 September 2008
The text service was a great help but would be better with a time frame rather than all day. The delivery man brought in the box to the hallway which blocked it and as I live here on my own during the week, I asked if he could take the box upstairs. He said for health and safety reasons he wasn't allowed to take it any further than the hall I wasn't impressed as that meant I had to carry the box somewhere else myself to make the hallway clear for my own health and safety.

From: Busy mum
in sheffield
Sent: 04 September 2008
I asked for next day delivery before 12 noon and was amazed that the delivery guy was knocking on the door before we were even up Thanks Kiddicare for a good delivery

From: New Mum
in Leicester
Sent: 03 September 2008
I cannot say enough how impressed i am with the service from Kiddicare. The delivery is always next day, the goods are perfect. Absolutely, brilliant and would recommend to anyone...

From: no.1 mum D
in East Sussex
Sent: 02 September 2008
i brought the pram on the 02 sept and it arived the next morning i was shocked. ill be buying of you again

From: homejay
in Ayrshire
Sent: 01 September 2008
Ordered the mattress on a Saturday and it arrived on the Wednesday lunchtime, delivery was excellent.

From: Leo's mum
in Cheltenham
Sent: 01 September 2008
I was very impressed with the quality of service that i received from Kiddicare. I left it a little late to order and was worried that i might not get the product before my daughters birthday, which was a few days away. However i ordered in the early afternoon and received it the next morning even though i hadn't paid extra for next day delivery. The activity cube was well packaged and there was no damage

From: Family Greenwood
in Nottingham
Sent: 01 September 2008
Delivery expectations not me. Website advised would be next day so Tuesday but we had to chase up when the seat didn't arrive on the Tuesday when we were advised there was a delay due to the Bank Holiday.

From: new dad
in Isle of Wight
Sent: 01 September 2008
delivery was prompt and reliable. Could do with other delivery options though as courier costs too much to have goods delivered to islands. Use royal mail as an option for customers to choose.

These are not necessarily the views of Kiddicare.com

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