Power Reviews Service Comments April 2008

From: JET
in St Ives
Sent: 30 April 2008
Very efficient, texts and emails on state of play - even an option to delay deliver in notification text .

From: Mum
in Cork, Ireland
Sent: 30 April 2008
Delievery and service was first class. The company was easy to deal with from start to finish. A simple transaction. Great communication. Will deal with again and would have no problem recommending. Thanks.

From: Fraggle's Mum
in Barnsley
Sent: 30 April 2008
Delivery was fantastic it was here before I'd even thought about it, there was no damage to the product and the delivery driver was pleasant.

From: First timer
in Ilford
Sent: 29 April 2008
I simply loved the free delivery..noone but kiddicare does that........ excellent delivery time...very prompt..tracking order was great too..great experience overall

From: FloBellie
in West Yorkshire
Sent: 29 April 2008
Next day delivery, arrived in excellent condition. I used the live help facitility - which made a difference to my shopping decision as without the live assistance and the price match I might have bought elsewhere. Well done Kiddicare There actually is somebody at the end of the keypad and they are actively working for the best deals for us the customer. Thank you

From: TubMum
in Swindon, Wiltshire
Sent: 29 April 2008
Very prompt delivery and great communication from company via e-mail. Item arrived in perfect condition and well packaged.

From: Mother of 5
in Great Oakley, Northamptonshire
Sent: 28 April 2008
First time I have used kiddicare online, I have always visited the store in the past. I must say it was very easy to order, postage charges were very reasonable and extremely quick delivery. Anyone out there who has reservations about ordering online should have no worries, thank you and well done Kiddicare.

From: Mum of many
in Brighton, East Sussex
Sent: 28 April 2008
I looked at many websites before deciding to buy with Kiddicare and chose them because they offered free next day delivery for my order as it was over 50. To my surprise it did arrive the next day before lunch. Very very pleased with the service from start to finish and have recommended to friends.Thank you.

From: Bargain Hunter
in Paisley, Renfrewshire
Sent: 28 April 2008
Delivery was next day. Had to call and re-direct to different address, no problems with the courier. Arrived in perfect condition .

From: A very happy Mum
in Wrexham
Sent: 28 April 2008
Couldn't believe the delivery service. I ordered the item in the afternoon and the parcel was delivered first thing the next morning. Was notified by text what was happening and even had a choice of changing the delivery day if I wanted. Well done Kiddicare, great product, great service, will certainly be using you again.

From: Becky
in Norfolk
Sent: 28 April 2008
i can't fault kiddicare's service. i ordered on thursday morning, h ad an email and text message thursday evening to say it had been dispatched and a text Friday morning to say it would be delivered unless i asked them to change the day. excellent.

From: Harry's Mum
in West Wales
Sent: 28 April 2008
Delivery great came when said would even got text to say on way with tracking number- could not ask for more.

From: Happy mum
in Macclesfield, Cheshire
Sent: 28 April 2008
Delivery was excellant, the website was easy to use and I couldn't beat the price even though I really did try Well done, great company to use, you should be proud.

From: Comunity nursery nurse and mum of three
in Hartlepool N E U.K
Sent: 27 April 2008
Kiddicare was recommended to us by a family member, and I must say their comments were hard to believe about an on line retailer. Service from this retailer is impecable, we have purchased items from kiddicare for two of our children and must say the service is second to none, Delivery is promt and well packaged.

From: newyorklou
in liverpool
Sent: 27 April 2008
I was very impressed with the delivery,especially the text messages I received to inform me of when it left the warehouse and if the delivery day was suitable. Really good idea

From: Elsie Mum
in Bristol, Avon
Sent: 27 April 2008
The delivery was prompt in the morning and the staff were very helpful when i phoned to ask for an estimated delivery time.

From: D3BS1
in South Wales
Sent: 27 April 2008
I was amazed at how quick kiddicare were to contact me by text to inform me of when the item was to be delivered. I also recieved an email to say they ha ve acknowleged my order. It was delivered extremely quick. I will definately use this site again. Well done Kiddicare

From: Mum to Lucy 8 months
in Stirlingshire
Sent: 27 April 2008
The ordering of this item and its delivery was faultless, I would order from Kiddiecare again. The pushchair arrived as it should have with no damage etc. Perfect all round service.

From: very busy mum
in surrey
Sent: 25 April 2008
the service i recevied was very good and was deliverd 2 days after ordering.i would use kiddicare again.

From: Tall First Mum
in Bristol
Sent: 25 April 2008
Brilliant - ordered on friday arrived on monday. kept me updated on progress. Was well packaged and protected on arrival. Lowest price I could find.Thank You.

From: Caring nana
in Halifax.
Sent: 23 April 2008
The delivery w as within two working days - excellent. It was in perfect condition and well packaged.

From: family
in leominster
Sent: 23 April 2008
amazing delivery time and this is not a con message i am a real person and this is the truth try for urself HONEST

From: yummum2008
in Sedbergh, Cumbria
Sent: 23 April 2008
Next Day Delivery as promised. Delivery Driver was also very helpful, as the cot was heavy, he brought it in, and took it upstairs to save me the hassle. Arrived in fab condition

From: Angelface
in HANTs
Sent: 22 April 2008
You dont get better service than kiddicare. Its usually within 24 hours and they text you to tell you when it will arrive at your house. There's even the text service to choose a different day so that the delivery fits in with your plans...no more waiting in and wasting days hoping that a delivery will come.

From: mama
in Middlesex
Sent: 22 April 2008
this product arrive in good condition and the best thing is in your website A VIDEO DEMO with helps to know more about product with are you looking. Thanks a lot.

From: happy dad
in denton manchester
Sent: 21 April 2008
I am very impessed with Kiddicare. I have purchased from Kiddicare before and the service we received was excellent. Delivery was quick and Kiddicare text me to inform me when the product would be delivered. It makes shopping easy. The reviews on products also helped me make an informed choice.

From: Grandad
in Melbourne, Derby
Sent: 21 April 2008
The best delievery service I have ever experienced. We were updated by text on delivery all the way through the process. Order was delivered in less than 24 hours after ordering. Can't recommned service highly enough.

From: Grandad
in Melbourne, Derby
Sent: 21 April 2008
The best delievery service I have ever experienced. We were updated by text on delivery all the way through the process. Order was delivered in less than 24 hours after ordering. Can't recommned service highly enough.

From: Bonnie Banks Dad
in Glasgow
Sent: 21 April 2008
Text message order tracking and options to change the delivery date by text are great, the best thing though was that my order was delivered on time, it wouldnt hesitate to purchase from here again.

From: Grandad
in Melbourne, Derby
Sent: 21 April 2008
The best delievery service I have ever experienced. We were updated by text on delivery all the way through the process. Order was delivered in less than 24 hours after ordering. Can't recommned service highly enough.

From: Mum 2 1
in Epsom, Surrey
Sent: 21 April 2008
Delivery was super fast and product arrived very well packaged and in excellent condition Thanks for a great purchase

From: Wants an easy life
in Halesowen
Sent: 21 April 2008
From placing the order on the net to receiving the car seat was brill, the comms from kiddicare was A1 with email, text message and delivery when they said they was going to delivery. would use kiddicare again.

From: Too young to be a nan well in my eyes
in Sheerness
Sent: 21 April 2008
I was so impressed with the delivery. I placed my order late Wednesday night and it all arrived by 10.45 Friday morning as promised. What I also like was that I received a telephone message and an email which also allowed me to track my item. What more could you ask for. I was so happy to receive a good service which I find very rare these days.

From: Busy working mum of Two
in Gosport, Hampshire
Sent: 21 April 2008
I was really impressed by the price and the the service that I got from Kiddicare. This was the cheapest reatailer of the Maclaren Techno XT. My order arrived within 48 hours, free. I recieved a telephone message the day before confirming that it had been dispatched for a next day delivery.....very impressed. Thanks Kiddicare

From: Fairly young grand-dad
in Llangollen, clwyd
Sent: 20 April 2008
Excellent service- ordered on line 7.30pm- arrived two days later at 2pm. I was kept informed by email and text as to progress of delivery. Again cannot fault service or delivery. Thank you

From: Tired new mum
in Eastwood, Essex
Sent: 20 April 2008
Product did not have clear instructions. The wheel hub covers for back wheels did not fit and had a part missing. this does not affetc the driving but does not look as nice.

From: Proud first time mum
in Morden, Surrey
Sent: 20 April 2008
I orginally was going to buy my daughters high chair from another company, however due to lack of communication from that company both via email and telephone I opted not to. I am so glad that this happened as the service Kiddicare has provided me has been excellent from communication through to the price. I was especially pleased with the quick delivery and being kept up to date by both email and text as to when my parcel was despatched to when it was due to arrive with me.

From: HelsBels
in Plymouth
Sent: 20 April 2008
Very prompt delivery. Didn't have colour I ordered in stock, but they emailed me I asked for the brown colour as an alternative. So that is what thet sent. No problems at all 1010 Thanks

From: Manic Mummy
in Hardgate, Dunbartonshire
Sent: 20 April 2008
Delivery was great although last delivery of the day. You delivered when you said you would which these days is a big plus

From: Flo
in Suffolk
Sent: 20 April 2008
I am very pleased with the service and delivery provided by Kiddicare. The items were just as described and the delivery was very prompt.

From: Proud first time mum
in Morden, Surrey
Sent: 20 April 2008
I orginally was going to buy my daughters high chair from another company, however due to lack of communication from that companyboth via email and telephone I opted not to. I am so glad that this happened as the service Kiddicare has provided me has been excellent from communication through to the price. I was especially pleased with the quick delivery and being kept up to date by both email and text as to when my parcel was despatched to when it was due to arrive with me

From: Grandma Katie
in Bristol
Sent: 19 April 2008
Incredibly good service. I know this sounds funny as if I work for the company - which i don't but from the minute I ordered this online, I was kept up-to-date with my order via emails. I ordered it on a Sunday afternoon and it was delivered on the following Tuesday I also like the fact that you have an option to comment on the products AND the servi ce. Well done, Kiddicare

From: Mr Vaz
in Hatfield
Sent: 19 April 2008
Delivery was as promised updating the status of my order is a plus point. Good packaging and the walker is easy to assemble.

From: esmesmum
in Bolton
Sent: 18 April 2008
Super fast delivery. We even received a text message to tell us the product was on its way. Excellent company to buy from.

From: Shivvi
in Ashford, Middlesex
Sent: 18 April 2008
Great delivery. Got a text to say it was on its way, and when I got back from being out it was already there Will definitely buy again with Kiddicare O

From: Kitty Kate
in Wirral
Sent: 17 April 2008
Brilliant - all the products arrived in perfect condition. Order processed delivered very quickly.

From: Working mum of 2
in Dartford, Kent
Sent: 17 April 2008
Super service, quick delivery and well packaged Didn't need to use customer services so can't comment but apart from that fab service

From: Mumoffour
in West Lothian
Sent: 17 April 2008
Despite purchasing this buggy late on the Wednesday night, I was pleasantly surprised when it did indeed arrive on the Friday as promised. It arrived in good condition in the original manufacturers box - well done for not using additional wasteful packaging unlike some companies. It was useful being able to track progress with my order online. Kiddicare.com has never yet let me down - delivery is always very quick, and with no delivery charge for this item, it is better value than the same product on e-bay.

From: kiddy winks childminder
in feering nr colchester essex
Sent: 17 April 2008
delivery is very prompt, even got a text to tell me it was dispatched and would arrive the next day but it arrived that day. the box could have done with a bit more tape to make sure it didnt open.

From: Mom of One
in Manchester
Sent: 16 April 2008
I'm usually quite reluctant to buy online but Kiddicare prove it's the best deal you can never get anywhere. The delivery was prompt, in fact fast. I ordered in the internet on Thursday night and it arrives on Monday morning. The product is in good condition. Well done Kiddicare

From: vennisa
in woodford
Sent: 15 April 2008
absolutely outstanding. ordered it one day. recieved text that evening that item has been despatched. delivered by 10am next day. lets see who else offers this service

From: Andrew
in Wirral
Sent: 15 April 2008
Fantastic service, kept informed every step of the way. Speedy delivery, I can't recommend highly enough

From: fairy
in Norwich
Sent: 15 April 2008
I had to use customer service to discuss an issue, I used the online chat and it was very quick and efficient. Delivery was prompt, i love the fact you get a text on the morning of the delivery and an option to reply to change the day if you need to

From: Jamie's mum
in Scotland
Sent: 14 April 2008
Excellent. Delivery was very prompt and I recommend giving your mobile number to get a text telling you when the item will be delivered. All products arrived in perfect condition.

From: First Time Mum
in Leicester
Sent: 14 April 2008
I have had a number of items delivered by Kiddicare over the last few months and cannot fault their service. All purchases have arrived in good condition and within the time frame specif ied.

From: m
in Norfolk
Sent: 14 April 2008
Speedy delivery, arrived in perfect condition. Saved trawling around the shops and having to transport bulky boxes home.

From: Nanny and Mum of two
in Notts
Sent: 14 April 2008
Kiddicare.com is excellent, delivery is promt, text message service to let me know when delivery would be was fantastic Definately buy from here again

From: yummy mummy
in aldershot, hampshire
Sent: 14 April 2008
the delivery was next day. i was a little disappointed that the boxes my products came in were ripped and falling to pieces, thankfully the products were fine inside, wrapped in protective wrapping.

From: Nickname
in Bristol
Sent: 13 April 2008
Delivery was quick and had a choice of delivery days via text on the basic delivery which was handy. Product arrived in good condition.

From: Brainy baby
in Kettering, Northamptonshire
Sent: 13 April 2008
I cannot complain at all with the service I received. The price was the best I could find. I was called to advise the product had been shipped and arrived very quickly. Would definatly look on this website again.

From: Doting Dad
in Pwllheli, Lleyn Peninsula
Sent: 13 April 2008
Excellent ordered at 1pm here next day as promised with communication of delivery progress every step of the way - wish other companies as concerned as Kiddicare. Also quick to make a donation to my chosen charity - thanks for an excellent personal service.

From: davec1971
in Dunstable, Bedfordshire
Sent: 13 April 2008
Great effecient delivery kept up to date at every stage of shipment via text would definatly use kiidicare again.

From: Tom GymRat
in Stockport, Manchester
Sent: 13 April 2008
Delivery, as usual, was very fast and this is down not only to the courier but also to the staff at Kiddiecare who are obviously prompt with getting deliveries out of the door. What makes the fast delivery even sweeter is the fact that it is free.

From: adoring grandma
in Stockport Cheshire
Sent: 13 April 2008
The product arrived quickly on the date promised. Baby's mother was delighted. The goods were beautifully packaged.

From: Dimps- harrassed mother of 3
in Preston, Lancs
Sent: 12 April 2008
Delivery prompt, communication excellent. I received a call to let me know when buggy would be delivered. It arrived on time and in perfect condition. Thanks

From: Lozzie
in Newbury, Berkshire
Sent: 12 April 2008
I was really impressed by the service provided, especially when I had notification that item had been shipped on the same day that it was purchased. Would certainly use kiddicare again.

From: Nutty Mum
in Darwen Lancashire
Sent: 12 April 2008
Delivery was well communicated when we missed it and very easy to rearrange and prompt on the new day

From: Mum of the cranks
in Dunfermline, Fife
Sent: 12 April 2008
Extremely prompt delivery as was received next day after order processed and the box was received in top condition with no damage.

From: Fantastic Nana
in Oxfordshire
Sent: 11 April 2008
Superfast delivery, actually delivered to my door within 24 hours, packaged well, highly recommend excellent service.

From: Poppy's Mum
in Hertford, Herts
Sent: 11 April 2008
I loved that I was sent a text to my mobile saying that the item was being shipped. Delivery was quick and service was great. I wouldn't hesitate to recommend Kiddicare to a friend

From: Working Mum on the edge
in Loughborough, Leicestershire
Sent: 10 April 2008
Delivery was prompt even though I order just after 12pm on friday I still had the product by saturday morning.

From: Mum of 3
in Gwent
Sent: 10 April 2008
I love this website, so easy to use and the service is incredible. Can't believe how fast delivery was Thankyou so much I know where I will be buying all my baby equipment from now on. Will be recommending to all friends

From: Working Mum....
in Bolton
Sent: 10 April 2008
Delivery was very prompt ordered on Thursday evening and delivered on Monday and they even left the package with my neighbour when I had to nip out. The car seat was securely packaged.

From: Happy Granny
in Merseyside
Sent: 09 April 2008
delivery was brilliant, would definitely order from this website again, great communications. Overall wonderful service.

From: Busy Dad
in Hayling Island
Sent: 09 April 2008
Delivery was prompt and as promised. The product arrived in perfect condition. Customer services were excellent.

From: Mags
in Dartford, Kent
Sent: 09 April 2008
Delivery was great ordered it Thursday lunchtime and it arrived the following day at 10am - brilliant.

From: proud granny
in Arbroath, Angus
Sent: 09 April 2008
The initial deliv ery was prompt. On opening the cot I found that one of the feet was broken. I contacted your company and withing 2 days I had handed over the damaged cot to the courier and at the same time recieved a new cot. I was very impressed with the whole transaction from start to finish and will definately come here again

From: devoted grandmother
in shrivenham, nr oxford
Sent: 09 April 2008
delivery was promt, arrived in excellent condition, customer service was available, they were very polite and helpful. the only down side was i found the ordering system confusing, for me it was not user friendly, my daughter had to help.

From: Tired Mum of 2
in Hitchin
Sent: 09 April 2008
Excellent delivery, prompt and good to have been texted when it had been dispatched. Product arrived in A1 condition.

From: Honestmum
in Shropshire
Sent: 08 April 2008
Fantastic service from the word go. Ordered on Sunday, delivered on Tuesday. Great service with communication by text message about delivery. Great service. Highly recommended.

From: Father of Double Trouble
in New Barnet
Sent: 08 April 2008
Kiddicare delivered within two days of ordering. The box was heavy and they kindly placed it in the lounge wife was at home alone ready for me assemble.

From: Mum who likes to go away a lot
in Bath
Sent: 08 April 2008
The delivery from Kiddicare.Com is one of the best, I ordered my items one day and received them the next. I received emails and texts informing me of the progress in my purchasedelivery. I will certainly purchase items from Kiidcare.Com again

From: le
in Taunton, Somerset
Sent: 07 April 2008
As always, Kiddicare was fantastic - item arrived within 48hours and delivery was free. No problems.

From: Lanie
in Watton Norfolk
Sent: 07 April 2008
Delivery as always was fast and efficient. Ordered one day delivered the next. Excellent thank you.

From: nanny sue
in tonbridge kent
Sent: 07 April 2008
amazing service, text msg to say order had been despatched, call from driver 20 mins before delivery, and all by next day delivery

From: Grateful granny
in Chester
Sent: 07 April 2008
Service wonderful - mattress arrived when they said it would and was kept informed by email and text prior to delivery.

From: Ella's Mommy
in Birmingham
Sent: 07 April 2008
I ordered the monitor on the Tuesday evening and it was delivered on the Thursday afternoon. I think that the text messages that let you know what was happening is a fantastic idea, so many times you are left in the dark when waiting for deliveries whoever thought of this is a genius. This is the first time i have used Kiddicare as i am dubiuos about shopping on the net but i would definately use them again.Great customer service, great communication and great products.

From: First time mum
in Teesside
Sent: 07 April 2008
The best service from online retailer I've ever experienced - excellent communication about every step of order and despatch process and then very fast and convenient delivery times Very highly recommended website

From: Busy mum of three
in Essex
Sent: 07 April 2008
I was really impressed with the service, I ordered the pushchair Monday morning and had it Tuesday morning which was brilliant

From: Busy Mum
in Congleton, Cheshire
Sent: 06 April 2008
Delivery was extremly quick, in excellent condition and communication between myself, Kiddiecare and delivery company was excellent. No faults at all 100. Very happy

From: 1st time gran
in Chalfont St. Peter, Buckinghamshire
Sent: 06 April 2008
Delivery fast and on time exactly as stated. Product well packed and undamaged. Well done Kiddi care keep up the good work, makes a change this day and age to get good service

From: whiteleymummy
in fareham
Sent: 06 April 2008
The box was squashed and very damaged when it arrived, thank goodness the product was fabric and unbreakable

From: giuletta
in Newport, South Wales
Sent: 06 April 2008
Delivery was excellent and arrived the day after I placed the order, product was in perfect condition and Kiddicare even text my mobile to say when my purchase would be delivered and if it was convenient I could text back and change the day. Excellent service.

From: Eva's Mummy
in Coatbridge
Sent: 03 April 2008
Delivery was very quick. The only problem was that the gate arrived with no instructions on how to assemble but it was so simple that my husband managed perfectly without them

From: 4evatired
in Kettering, Northants
Sent: 03 April 2008
Delivery was very prompt and delivered when specified. It all came in excellent condition and the e-mails from Kiddicare to advise when it had all been despatched was excellent and gave a positive image of the company. It has given excellent service and i would shop with Kiddicare.com again.

From: First Time Mum
in Bingley, West Yorks
Sent: 03 April 2008
Parcel arrived a day later as the driver couldn't find the address first time round. Some parts were missing but Kiddicare promised to send missing parts asap. Hope they'll keep their promise

From: Loz
in Largs, Ayrshire
Sent: 03 April 2008
Very prompt service. I really liked how I received a text message on the morning of delivery informing that it was on the way.

From: takka
in ellesmere port south wirral
Sent: 02 April 2008
i missunderstood delivery got times confused and got irrate but the delivery was as said next day delivery

From: First Timer
in Ireland
Sent: 02 April 2008
Kiddicare provides an excellent service, I have ordered a number of items from the site and the delivery is super fast 2-3 days from placing the order, and that's shipping to Ireland, amazing

From: VERY proud Grandparent.
in Devon
Sent: 02 April 2008
Kiddicare were great. My cot arrived 25 hrs after I placed the order and NO P P. However, a corner bracket was missing, I rang the enclosed helpline No' and a replacement was on my doormat the following day. This does not change my opinion, product and Company are still great Excellent service by all concerned

From: madwife mum of four
in falkirk
Sent: 02 April 2008
delivery was excellent,came next day and I wasn't expecting such service,was extremely pleased and will be ordering again soon

From: Mum of 2 plus bump
in Farnham Surrey
Sent: 02 April 2008
delivery was on time and I was given frequent text to say delivery was on route and would be there on given day which put my mind at rest as I had to go out on school and nursery run,the text also gave you the opposition to change delivery day if nessary which i thought was very flexible as us mums are busy people. Both packages arrived in good condition.All in all we had no problems with our first order from Kiddicare

From: HAPPY Mum -
in Bristol, S.Glos
Sent: 02 April 2008
Top marks for delivery as with all products we have ordered. Well packaged to prevent possible damage.

From: Sleepwalker zzzzzz
in Pudsey
Sent: 02 April 2008
Prompt delivery, a shame the driver forgot there were 3 boxes for delivery not 2, the third arriving 3 days later

From: Expectant Dad
in Poole, Dorset
Sent: 01 April 2008
Dispatchdelivery process was largely excellent. Very good communication from Kiddicare and the Rearrange my delivery service is an excellent idea in my opinion. There was a small mixup with the courier but this was not attributable in any way to Kiddicare. The product was in good condition when it arrived.

From: Busy Foster Carer
in Ayrshire, Scotland
Sent: 01 April 2008
Delivery very efficient. Good communitcation via e-mail and text about shipping details. Arrived in perfect condition and on ti me.

These are not necessarily the views of Kiddicare.com

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