Power Reviews Service Comments October 2014

From: susankeets
in yeovil
Sent: 15 October 2014
Great delivery , it arrived the day after I ordered it

From: Happy Customer
in London
Sent: 14 October 2014
The product was delivered the very next day and in the time I was told. Very happy with the service

From: Rootrock
in Surrey
Sent: 14 October 2014
Absolutely excellent service and delivery Very helpful to know the exact hour time slot for delivery and free next day delivery means that I shall certainly be ordering again.

From: Rootrock
in Surrey
Sent: 14 October 2014
Excellent service. Free next day delivery and an hour time slot text to me.

From: tinks
in sheffield
Sent: 14 October 2014
Quick delivery, was kept informed of every step of the delivery.

From: shel
in staffordshire
Sent: 13 October 2014
Delivery was very quick and was well informed of delivery times.

From: IZZB
in Harrow, London
Sent: 12 October 2014
We paid extra for Saturday Delivery and we had absolutely no problems receiving these particular items.

From: sam
in Nottingham
Sent: 12 October 2014
Delivery was next day and on time and I was able to track but they did give me an hour slot on the day. products came all boxed and sealed.

From: Kirstistone
in Warrington
Sent: 12 October 2014
Fast delivery, arrived just when itt said it would

From: eibbas
in kent
Sent: 12 October 2014
I was kept updated via text as to when my item would arrive. The driver was a great help as I answered the door, baby in one arm and phone on the other he could clearly see I had my hands full and carried the item into my house for me. No issues at all.

From: Granny Joy
in Devon
Sent: 12 October 2014
Arrived within the hour specified excellent service

From: Al
in Whitby
Sent: 12 October 2014
Delivery was exceptional ly quick, ordered on a Saturday evening and arrived the following Monday. Excellent courier updates, so knew exactly when arriving. Only issue i had was when trying to fit the car seat using the isofix fittings. The right side bottom isofix bracket on the seat was slightly bent upwards, meaning the available gap to push onto the isofix bracket on the car was too small, so it wouldn't click on to the car bracket. I realised this probably happened in transit because as i removed the car seat from the box, there was a plastic cover on one end of the isofix fittings but not on the other as it was loose inside the box. Anyway i managed to bend it back using a pair of pliers and eventually it fitted fine. But only after 20 minutes of frustration. So packaging could be improved upon. If you are spending 70 pounds on something you expect it to be well packaged for transit.

From: Vicstress
in Hampshire
Sent: 11 October 2014
Delivery wasn't too bad but packaging was in a mess when it arrived which isn't ideal for this product

From: Mummy Rose
in southwark, London
Sent: 10 October 2014
Fantastic delivery -very fast, I ordered it on the Saturday and it was with me on the Monday

From: JoanneH
in St. Helens
Sent: 10 October 2014
Was going to arrive quicker than expected but really easy to rearrange delivery day

From: SMM
in London
Sent: 10 October 2014
Product arrived in good condition. Delivery was very prompt and Kiddicare kept us informed at all times of the status of the order and delivery. Extremely satisfied with the service.

From: Correll
in Telford
Sent: 09 October 2014
Fast delivery, ordered in morning, came following afternoon in a standard 3-5 working day Product arrived in excellent condition

From: Rochmummy
in South London
Sent: 09 October 2014
Prompt delivery came within 2working days. Arrived in good condition

From: Sophie mummy of 2 gorgeous boys
in Stratford Upon Avon
Sent: 08 October 2014
Delivery was within 24 hrs of delivery as purchased. And delivered within time slot given by text

From: Naz99
in manchester
Sent: 08 October 2014
My purchase was delivered very promptly and was delivered in good condition.

From: Boo's mum
in Bristol, UK
Sent: 08 October 2014
Paid for standard delivery and it arrived in 2 days very happy

From: Nanna W.
in North West England
Sent: 08 October 2014
Ordered Thursday for delivery following week. Item arrived 9.30 following morning. Fantastic service. Thank you

From: vicster
in nottingham
Sent: 08 October 2014
excellent delivery service, I like how you receive a email stating the date of delivery and also stating the time slot the delivery will come, this is more suitable as your not grounded to the house all day.

From: Correll
in Telford
Sent: 08 October 2014
Product arrived in very good condition. Fast delivery

From: Rochmummy
in South London
Sent: 08 October 2014
Prompt quick delivery came in one package which was useful as I ordered 2 items came in 2 working days.

From: Old mother
in Scotland
Sent: 07 October 2014
Service was excellent and delivered the following day . Would definitely use company again

From: claudia
in Hook, Hampshire
Sent: 07 October 2014
Super fast delivery. Unfortunately the boxes arrived very wet and falling apart, but the nappies are sealed so there was no issue there. Just a pity I couldn't re-use the boxes as they are very useful

From: Alijstu
in Hertfordshire
Sent: 07 October 2014
Delivery was prompt and driver very nice. Item was damaged on delivery so ad to arrange a replacement. Called number and this was sorted straight away.

From: Laid back mum
in London
Sent: 07 October 2014
Ordered at 1945, arrived at 0900 the next morning, very impressed, all companies shou ld follow your lead on delivery

From: Mummy bear
in Cheshire
Sent: 07 October 2014
Ordered this product on Monday was due to be delivered the next day. On tuesday morning I got an email advising of what time it would be delivered a link to track delivery. My delivery time came went. I called up the local courier who couldn't tell me why it hadn't been delivered when it was supposed to be couldn't get it to me the same day. I then arranged for it to be delivered on Wednesday instead. On Wednesday morning I tracked delivery once again only to discover the courier had sent it back to kiddicare on Tuesday night even though I had arranged for it to be re delivered, once again they couldn't give me a reason referred me back to kiddicare. Once I got through to kiddicare i was rather fed up was going to ask for a refund, but upon explaining the situation they were extremely helpful understanding upgraded my delivery guaranteed it for Thursday before 12. I did eventually receive the goods I had ordered. Great service from kiddicare but I feel they need to reconsider who they use for delivering there products

From: Dan the cotbed fan
in Bexley, Kent
Sent: 07 October 2014
I ordered at 4 pm received the following day at 8 am, free delivery. Clever efficient message delivery service, telling you a time frame within an hour of delivery so you're not waiting or wasting your day.

From: Laura
in London
Sent: 06 October 2014
Very good, with text messages of day and hour window for delivery.

From: the mixer
in ayrshire scotland
Sent: 06 October 2014
ordrerd and delivered within 2 days arrived with no damage to packaging I did contact due to my mistake and found customer service polite and no long queue waiting answered immediately

From: Grandma PP
in Birmingham
Sent: 06 October 2014
Excellent delivery service. On time and left where I asked them to leave it.

From: boxfather
in Bromley
Sent: 06 October 2014
Good delivery with Kiddicare, and the one I had to send back was picked up and a new one delivered the next day, at no extra cost. Delivery comes in an hour window so all good.

From: Lou
in Biggleswade
Sent: 06 October 2014
Very good delivery time recived a text on the day saying a rough time IT would be delivered

From: Jac
in Midlands
Sent: 05 October 2014
Quick delivery, Eden quicker than expected, wasn't home what courier came so they returned the next day Excellent service

From: First time mummy
in Lincolnshire
Sent: 05 October 2014
Arrived unbelievably quickly. Ordered one evening, arrived next morning

From: Armymummyof2
in Salisbury
Sent: 05 October 2014
Came the next day for free, 1 hour slot. Very pleased

From: GC
in London
Sent: 05 October 2014
Delivery was brilliant. Next day service and the ability to track the courier online through ainterlinks website.

From: Jessica
in London
Sent: 05 October 2014
Prompt, polite driver, good service which is consistent

From: French Maman
in Shropshire
Sent: 04 October 2014
Kiddicare is a great website good prices and very competitive, free delivery and the whole experience was great... Several emails to advise when the package will be delivered... fab

From: New Nanny
in Surrey
Sent: 03 October 2014
Delivery of buggy dead on time. Arrived in excellent condition.

From: Mum 2 Be
in Birmingham
Sent: 03 October 2014
First purchase from kiddicare, Next day delivery Swift Arrived within the text time allocated and I was even given the drivers name. Arrived in excellent condition.

From: Jade
in Ilfracombe
Sent: 03 October 2014
Fast delivery. Came when stated. Easy to use website. My little boy now sleeps great on his new mattress

From: Foxy
in Leeds
Sent: 02 October 2014
The produce arrived as scheduled and in good condition. I has no reason use customer service.

From: NSharpe
in Bradford
Sent: 02 October 2014
Delivery was prompt I got it within 3 working days Everything was in perfect condition.

From: Emma Louise
in Steeton, West Yorkshire
Sent: 02 October 2014
Delivery was promt and in specific time detailed. Wasn't in so was left in safe place outside my front door.

From: Emma Louise
in Steeton, West Yorkshire
Sent: 02 October 2014
Delivery prompt and on time. Was not in so left in a safe place outside my front door.

These are not necessarily the views of Kiddicare.com

©Kiddicare 2014

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