our awards

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Mother & Baby Retailer of the Year 2014



Mother & Baby Retailer of the Year 2014

We’re so very, very proud to have been voted Retailer of the Year by Mother & Baby magazine’s readers. The amazing accolade recognises the things Kiddicare has achieved over the last year – including the opening of ten new superstores. Thank you so much to everyone who voted. Your support and this recognition means the world to us.

Recruiter Awards 2013


Nursery Industry Awards - Nursery Brand of the Year 2013

Kiddicare has its customers at the heart of the business, but it’s still nice to get a pat on the back from our peers in the nursery industry and we were delighted to pick up the award for Nursery Brand of the Year at the Nursery Industry Awards. We believe in doing things differently, and better, at Kiddicare - quick and free delivery, big range, great value, fabulous experiences and brilliant service for our customers and their families – that’s what sets us apart from the rest.

Tommy's 2014

Kiddicare voted Best online retailer 2014

We were delighted to receive the award for Best Online Baby Retailer at the annual Tommy’s Awards. It’s great to know that parents value and appreciate the products and services Kiddicare.com provides - after all, they’re designed to make the lives of busy parents and families just a little bit simpler.

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Tommy's Baby-Friendly Awards

Tommy's Baby-friendly Awards 2013

Happy days, another award! (We're going to need a bigger trophy cabinet…) We've just scooped Best Online Retailer at the recent Tommy's Baby-friendly Awards. This one means a lot to us, not only because it's a cause close to our hearts, but also because this year a record 32,130 parents voted. It's support like this that means a huge amount to us. We really can't thank you enough.

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Recruiter Awards 2013

Recruiter Awards 2013

Yippee, we're celebrating! We've just won Best Candidate Care at the Recruiter Awards. We genuinely believe in going the extra mile (or ten!) to look after our people – it's the only way to create our "happy colleague, happy customer" environment.

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Practical Parenting Awards 2012/2013

We’ve got the big one! We’re really chuffed to announce that we’ve just won a coveted Gold Award for Best Nursery Retailer at the Practical Parenting Awards 2012/2013.

These awards are really special, as they recognise products and retailers that not only offer mums and mums-to-be great value for money, but also exceptional performance. Huge thanks to everyone who voted for us; you’ve really made our day!

Mother and Baby Awards 2012/2013

Mother & Baby Awards 2012/2013


WOW, we did it again! For the third year running and the fourth time in five years we won the much-coveted Gold Award for Best Online Retailer at the Mother & Baby ‘Oscars’.

Not only that we scooped a hat-trick of awards for our Kiddicare own brands: Gold Award for Buzzing Brains Stack’n’Sort Cups Best Baby Toy 12-24 months; Silver Award for Just4Bums Best Disposable Nappy and Bronze Award for Baby Weavers Wean Me Best Highchair.

Our trophy cabinet has never looked better. A huge thank you to everyone who voted for us!

Which? Awards 2012

Kiddicare voted 6th best online shop by Which? customers

A new survey of more than 14,000 Which? Members has moved Kiddicare into 6th place in the top 75 online shops, one place ahead of its 2010 result. Also voted into the top ten based on online shopping satisfaction were Amazon.com, JohnLewis.com and Evanscycles.com. Participants said they were looking for competitive prices and great delivery options first and foremost

Kiddicare also performed outstandingly in the Baby and Child category, praised for our very competitive prices and excellent delivery service, competing with Amazon and John Lewis online

Mother and Baby Awards 2011/2012

Mother & Baby Awards 2011/2012

At this year's 'Oscars' of the baby and nursery industry, Kiddicare scooped Best Online Retailer for the third year in a row. Thanks to all those that voted for us!

Kiddicare is also thrilled to have beaten nappy brands such as Pampers and Huggies to the gold award for Best Disposable Nappy with the to new to market Just 4 Bums range. Mother & Baby testers were impressed with the product’s absorbency and incredible value for money. Have you tried them yet?

The Baby Weavers ME5 High Chair picked up the silver award in the Best High Chair category and Kiddicare.com Car Seat Bag was also awarded the silver prize in the Best Travel Product category.

Golden Chariot Awards 2012

Golden Chariot Awards Grand Prix for Excellence in Delivery 2012

Kiddicare.com is thrilled to announce its first class win at the 2012 Golden Chariot Awards. We beat off more than 250 retailers including giants such as ASOS and John Lewis to bring home the 'Grand Prix for Excellence in Delivery'. Kiddicare.com was recognised for its easy checkout facility, outstanding customer communications following placement of an order, as well as its free next working day delivery service in a one hour time slot.

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Retail Systems Awards 2011: Retailer of the Year

Retail Systems Awards 2011: Retailer of the Year

Kiddicare are delighted and proud to announce the company has been recognised at the Retail Systems Awards 2011 as Retailer of the Year, beating Tesco.com, the Co-Operative Group and Carphone Warehouse. This award recognised Kiddicare’s technology developments; specifically our iPhone app and mobile site as well as our online community and the impact this initiative has had on our customer service offering.

European Call Centre and Customer Service Awards 2011

European Call Centre and Customer Service Awards 2011

Kiddicare, is proud to announce its win at the European Call Centre and Customer Service Awards 2011. The company has been recognised for the technology which it has implemented to enhance the customer experience, including the online interactive community, social media platforms as well as call centre initiatives. Kiddicare is extremely excited to have the effort it puts in to improving the customer service the company offers acknowledged, at a European level.

Snow Valley Golden Chariot Awards 2011

Snow Valley Golden Chariot Awards 2011

The Golden Chariot and Silver Chariot awards are given to the retailers that achieved an outstanding performance in the research for Snow Valley's annual Online Retail Delivery Report. Kiddicare was the worthy winner of the Silver Chariot for Best Customer Service in 2011. The judges felt that Kiddicare's use of text messaging when delivering an order was just one example of their excellent customer service, a customer receives an SMS message that they can respond to if they wish to reschedule for another day, thus saving them and the carrier the hassle of a failed delivery.

E-Commerce Awards for Excellence 2011: Best Use of Online Content

E-Commerce Awards for Excellence 2011: Best Use of Online Content

Kiddicare.com's outstanding video content has been awarded Best Use of Online Content at the E-Commerce Awards for Excellence 2011. The company features in excess of 3,500 professional audio-visual videos for customers to ascertain the style, quality and functionality of an item before they buy. The revenue generated from this assisted sales technique and reference tool for non customer's won Kiddicare the Best Use of Online Content accolade.

Online Retail Awards 2011 Online retail mobile site of the year

Online Retail Awards 2011 Online retail mobile site of the year

Following the successful launch of the mobile-friendly version of Kiddicare.com, we are delighted to announce that we have been awarded the best online retail mobile site of the year at the Online Retail Awards. The Online Retail Awards seek out examples of retailer's websites that offer great online shopping experiences for customers and we were selected as winners due to our seamless integration of the mobile site and app with the main site. This has reduced the demands on the customer communications team, while increasing sales, conversions and future growth rates.

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Which? Awards 2010

Kiddicare.com Rated 7th Best online shop revealed by Which? October 2010

We're pleased to announce that Kiddicare.com is rated 7th in Which Best online shops voted by 11,000 Which members And also came 2nd in the Baby & Toddler category by giving customers best price, delivery, product, site usability and returns, beating other competitors like Amazon, Argos & Mothercare.

Econsultancy Innovation Awards 2010 - highly commended badge

Econsultancy Innovation Awards 2010 - highly commended badge

Kiddicare has been recognised at the E-Consultancy Awards 2010 and been highly commended for its Innovation in E-Commerce. We will continue to work to improve our online shopping experience for Kiddicare customers.

Mother & Baby Awards 2010 - Best Nursery Retailer

Mother & Baby Awards 2010 - Best Nursery Retailer

This year Mother & Baby launched a new award for Best Nursery Retailer and we were over the moon when we won this award in addition to Best Online Retailer. Here at Kiddicare, we are dedicated to providing our loyal customers with excellent products at competitive prices whilst also maintaining the highest level of customer service possible. A massive thank you goes out to all the customers who voted for us. This award was also one of three gold awards Kiddicare won.

Retail Week Awards

Retail Week Awards

We are delighted to announce that Kiddicare.com has been short listed for an Oracle Retail Week Award in the category 'Non-Store Retailer of the Year'. The awards ceremony takes place on 17th March 2011.

IMRG E-Commerce Awards for excellence 2010

IMRG E-Commerce Awards for excellence 2010

Kiddicare has won the award for the Best Customer Experience at this year prestigious E-Commerce Awards beating Sainsbury online, my-wardrobe.com and Wiggle.co.uk.

Experian Hitwise Top 10 Awards 2010

Experian Hitwise Top 10 Awards 2010

We're pleased to announce that www.kiddicare.com is an Experian Hitwise Top 10 winner for 2010. During 2010, www.kiddicare.com ranked No. 10 based on market share of visits among all United Kingdom websites in the Hitwise Shopping and Classifieds - House and Garden industry. The Experian Hitwise UK Top 10 Awards celebrates the most successful UK websites based on market share of UK visits a website has received throughout 2010.

Mother & Baby Awards 2010 - Best Onlien Retailer

Mother & Baby Awards 2010 - Best Online Retailer

For the second year in a row, Kiddicare has won the Mother & Baby Award for Best Online Retailer. We are incredibly proud of this award as it is voted for by our customers and Mother & Baby readers. To win it two years running is a wonderful achievement and we are delighted that we have been recognised by those who really matter - parents. This award was also one of three gold awards Kiddicare won.

Mother & Baby Awards 2010 - Best Nursery Product

Mother & Baby Awards 2010 - Best Nursery Product

This year the Kiddicare.com Splash Changing Unit was awarded the gold award for the Best Nursery Product and the Mother & Baby awards. We were thrilled to not only be recognised for our retailing but also our products. This award was also one of three gold awards Kiddicare won.

Prima Baby Awards 2010

Prima Baby Awards 2010

Kiddicare.com has won two awards in the Best Shopping Website category at the Prima Baby Reader Awards 2010 Best Buy and Best Value Retailer. We're particularly proud of these awards as they're voted for by our customers. Our aim at Kiddicare.com is to deliver the best quality products at the best price and these accolades prove our customers believe we're meeting these targets successfully.

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Mother & Baby Awards 2009

Mother & Baby Awards 2009

Kiddicare has been voted the number one Online Retailer of the Year by the Mother & Baby readers. Kiddicare was judged on a number of criteria including; product range, ease of use, and customer service. Kiddicare collected the award at the Mother & Baby Awards 2009 ceremony on the 19th November.

Baby Products Association (BPA)

Baby Products Association (BPA)

The e-Commerce Awards for excellence has been created to recognise excellence and innovation in the ever evolving e-commerce industry. As the e-commerce leader in the baby and nursery sector, Kiddicare are very proud to announce that we have won the award for Overall Excellence in Nursery Retail.

Retail Systems Awards 2009

Retail Systems Awards 2009

Kiddicare.com were double winners at the Retail Systems Awards 2009 held on 29th October.

Firstly, Kiddicare.com won the award for Retail Website of the Year beating a number of big retailers. In 2008/9, Kiddicare.com was the first retailer in the UK to deploy social navigation technology from Power Reviews to enable shoppers to navigate around the site using any combination of product attributes, customer sentiments and product ratings.

In addition, Kiddicare.com won the Multi-Channel Retailer of the Year award thanks to the nursery retailer's continued focus on providing the best possible shopping experience for its customers. In the past 12 months, Kiddicare.com as created a seamless ordering process both online and offline and embraced new retail technology innovations to improve the customer experience further.

The Evening Telegraph Business Awards

The Evening Telegraph Business Awards

Kiddicare are pleased to announce that we have received an award from the Peterborough Evening Telegraph. At the Evening Telegraph Business Awards held in Peterborough on the 17th November Kiddicare picked up the Retail Award. The award was in recognition of the company's high standards of customer care, after-sales service and quality control.

E-commerce Awards for Excellence

E-commerce Awards for Excellence

Kiddicare are pleased to announce that we have been highly commended for the Best Multi-Channel Retailer at the e-Commerce awards for excellence 2009!

The award recognises that we have integrated the internet in the best way possible to enhance our overall business and customer experience and that we have evidently committed ourselves truly to e-Commerce.

Practical Parenting Awards 2009/2010

Practical Parenting Awards 2009/2010

For the second year running Kiddicare.com has won the Practical Parenting award for Online Nursery Retailer of the Year 2009/2010. The award is to be presented to Kiddicare on 11th October 2009.

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