We now operate with a 365 day returns policy.
Express Delivery. Order before 5pm for next day delivery.
Kiddicare.com is thrilled to announce its first class win at the 2012 Golden Chariot Awards. We beat off more than 250 etailers including giants such as ASOS and John Lewis to bring home the 'Grand Prix for Excellence in Delivery'. Kiddicare.com was recognised for its easy checkout facility, outstanding customer communications following placement of an order, as well as its free next working day delivery service in a one hour time slot.
At this year's 'Oscars' of the baby and nursery industry, Kiddicare scooped Best Online Retailer for the third year in a row. Thanks to all those that voted for us!
Kiddicare is also thrilled to have beaten nappy brands such as Pampers and Huggies to the gold award for Best Disposable Nappy with the to new to market Just 4 Bums range. Mother & Baby testers were impressed with the product's absorbency and incredible value for money. Have you tried them yet?
The Baby Weavers ME5 High Chair picked up the silver award in the Best High Chair category and Kiddicare.com Car Seat Bag was also awarded the silver prize in the Best Travel Product category.
Kiddicare are delighted and proud to announce the company has been recognised at the Retail Systems Awards 2011 as Retailer of the Year, beating Tesco.com, the Co-Operative Group and Carphone Warehouse. This award recognised Kiddicare's technology developments; specifically our iPhone app and mobile site as well as our online community and the impact this initiative has had on our customer service offering.
Kiddicare.com's outstanding video content has been awarded Best Use of Online Content at the E-Commerce Awards for Excellence 2011. The company features in excess of 3,500 professional audio-visual videos for customers to ascertain the style, quality and functionality of an item before they buy. The revenue generated from this assisted sales technique and reference tool for non customer's won Kiddicare the Best Use of Online Content accolade.
Kiddicare is proud to announce it has been awarded the gold award by readers of Practical Parenting and Pregnancy magazine for Nursery Retailer of the Year 2011/2012. In addition, the Baby Weavers Butterscotch Palm Moses Basket and Kiddicare.com IMAX Adapt Pushchair also received gold awards in the Moses Basket/Crib and Pushchair Under £300 categories respectively. The Baby Weavers Shuffle SP Car Seat achieved a silver award in the Car Seat Group 1 category and the Kiddicare.com Wean Me Highchair was awarded bronze in the Highchair category. The full list of award winners will be announced in the January issue of the magazine on sale in December.
Following the successful launch of the mobile-friendly version of Kiddicare.com, we are delighted to announce that we have been awarded the best online retail mobile site of the year at the Online Retail Awards. The Online Retail Awards seek out examples of retailers' websites that offer great online shopping experiences for customers and we were selected as winners due to our seamless integration of the mobile site and app with the main site. This has reduced the demands on the customer communications team, while increasing sales, conversions and future growth rates.
Kiddicare, is proud to announce its win at the European Call Centre and Customer Service Awards 2011. The company has been recognised for the technology which it has implemented to enhance the customer experience, including the online interactive community, social media platforms as well as call centre initiatives. Kiddicare is extremely excited to have the effort it puts in to improving the customer service the company offers acknowledged, at a European level.
The Golden Chariot and Silver Chariot awards are given to the retailers that achieved an outstanding performance in the research for Snow Valley's annual Online Retail Delivery Report. Kiddicare was the worthy winner of the Silver Chariot for Best Customer Service in 2011. The judges felt that Kiddicare's use of text messaging when delivering an order was just one example of their excellent customer service, a customer receives an SMS message that they can respond to if they wish to reschedule for another day, thus saving them and the carrier the hassle of a failed delivery.
We're pleased to announce that Kiddicare.com is rated 7th in Which Best online shops voted by 11,000 Which members And also came 2nd in the Baby & Toddler category by giving customers best price, delivery, product, site usability and returns, beating other competitors like Amazon, Argos & Mothercare.
We're pleased to announce that www.kiddicare.com is an Experian Hitwise Hitwise Top 10 winner for 2010. During 2010, www.kiddicare.com ranked No. 10 based on market share of visits among all United Kingdom websites in the Hitwise Shopping and Classifieds - House and Garden industry. The Experian Hitwise UK Top 10 Awards celebrates the most successful UK websites based on market share of UK visits a website has received throughout 2010..
Kiddicare has been recognised at the E-Consultancy Awards 2010 and been highly commended for its Innovation in E-Commerce. We will continue to work to improve our online shopping experience for Kiddicare customers.
For the second year in a row, Kiddicare has won the Mother & Baby Award for Best Online Retailer. We are incredibly proud of this award as it is voted for by our customers and Mother & Baby readers. To win it two years running is a wonderful achievement and we are delighted that we have been recognised by those who really matter - parents. This award was also one of three gold awards Kiddicare won.
This year Mother & Baby launched a new award for Best Nursery Retailer and we were over the moon when we won this award in addition to Best Online Retailer. Here at Kiddicare, we are dedicated to providing our loyal customers with excellent products at competitive prices whilst also maintaining the highest level of customer service possible. A massive thank you goes out to all the customers who voted for us. This award was also one of three gold awards Kiddicare won.
This year the Kiddicare.com Splash Changing Unit was awarded the gold award for the Best Nursery Product and the Mother & Baby awards. We were thrilled to not only be recognised for our retailing but also our products. This award was also one of three gold awards Kiddicare won.
We are delighted to announce that Kiddicare.com has been short listed for an Oracle Retail Week Award in the category 'Non-Store Retailer of the Year'. The awards ceremony takes place on 17th March 2011.
Kiddicare.com has won two awards in the Best Shopping Website category at the Prima Baby Reader Awards 2010 Best Buy and Best Value Retailer. We're particularly proud of these awards as they're voted for by our customers. Our aim at Kiddicare.com is to deliver the best quality products at the best price and these accolades prove our customers believe we're meeting these targets successfully.
Kiddicare has won the award for the Best Customer Experience at this year prestigious E-Commerce Awards beating Sainsbury online, my-wardrobe.com and Wiggle.co.uk.
Kiddicare has been voted the number one Online Retailer of the Year by the Mother & Baby readers. Kiddicare was judged on a number of criteria including; product range, ease of use, and customer service. Kiddicare collected the award at the Mother & Baby Awards 2009 ceremony on the 19th November.
Kiddicare are pleased to announce that we have received an award from the Peterborough Evening Telegraph. At the Evening Telegraph Business Awards held in Peterborough on the 17th November Kiddicare picked up the Retail Award. The award was in recognition of the company's high standards of customer care, after-sales service and quality control.
The e-Commerce Awards for excellence has been created to recognise excellence and innovation in the ever evolving e-commerce industry. As the e-commerce leader in the baby and nursery sector, Kiddicare are very proud to announce that we have won the award for Overall Excellence in Nursery Retail.
Kiddicare are pleased to announce that we have been highly commended for the Best Multi-Channel Retailer at the e-Commerce awards for excellence 2009!
The award recognises that we have integrated the internet in the best way possible to enhance our overall business and customer experience and that we have evidently committed ourselves truly to e-Commerce.
We have proven our worthiness by constantly innovating our customers ideas from our Feedback Forum to improve Kiddicare.com to benefit you!
For the second year running Kiddicare.com has won the Practical Parenting award for Online Nursery Retailer of the Year 2009/2010. The award is to be presented to Kiddicare on 11th October 2009.
Kiddicare.com were double winners at the Retail Systems Awards 2009 held on 29th October.
Firstly, Kiddicare.com won the award for Retail Website of the Year beating a number of big retailers. In 2008/9, Kiddicare.com was the first retailer in the UK to deploy social navigation technology from Power Reviews to enable shoppers to navigate around the site using any combination of product attributes, customer sentiments and product ratings.
In addition, Kiddicare.com won the Multi-Channel Retailer of the Year award thanks to the nursery retailer's continued focus on providing the best possible shopping experience for its customers. In the past 12 months, Kiddicare.com as created a seamless ordering process both online and offline and embraced new retail technology innovations to improve the customer experience further.
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Kiddicare picked up two awards at The Retail Week Technology Awards for 2009 taking home the award for the best EpoS initiative as well as the multichannel integration award.
The judges praised Kiddicare for its customer focused strategy and creative use of bespoke technology solutions to better meet its customers needs and improve the overall customer experience
Kiddicare beat off stiff competition from a number of big name retailers including JJB, House of Fraser and B&Q to win both awards.
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Kiddicare were recently 'Highly Commended' at the 2009 Revolution Awards in the category of 'Best Use of Search' for a strategy which has produced over 10 times the return on investment. With the use of an innovative search management system and an automated XML product feed that sends alerts in direct response to Kiddicare stock availability, Kiddicare have been able to perform highly advanced search term monitoring to cost efficiently reach its wide base of target customers in the right place at the right time, as well as support all its associated brand awareness marketing activity.
Kiddicare have been shortlisted for the Ad:tech and Festival of Media Awards in the category of Best Use of Search, click here to find out more
Kiddicare have been shortlisted for the 2009 Retail Business Show Awards in the category of 'Best Electronic Point Sale' for the innovative kiosks at our baby megastore in Hampton, Peterborough.
Kiddicare have been shortlisted for the 2008 Innovation Awards by E-Consultancy. Kiddicare pioneering approach towards using perhaps the most influential information when it comes to making purchases the views and feedback from like-consumers - offers a glimpse into the future of online shopping and one of the most unique uses of Guided Navigation to date. Jesse Goldman, Global Lead, Endeca Retail.
On the 12th of November 2008 Kiddicare won the silver award for the best internet retailer by the readers of Mother & Baby Magazine.
On 30th October 2008 Kiddicare won 'Best Epos Solution' at the Retail Systems Awards for our innovative instore payment kiosks.
14th October 2008 - Kiddicare.com has been awarded the Nursery Retailer of the Year award at the 2008 Baby Products Association (BPA) awards. This is the second consecutive year Kiddicare has been selected for this industry award, confirming its position as the number one nursery retailer.
On the 4th of December 2007 Kiddicare was voted the best Online Nursery Shop 2007/2008 by the readers of Mother & Baby Magazine - customers highlighted our delivery and price promises as second to none!
On the 17th October 2007 Kiddicare was voted the best Online Nusery Shop 2007/2008 by the readers of Practical Parenting receiving 40% of the online vote.
On the 8th of October 2007 Kiddicare was awarded the national accolade of Retailer of the Year 2007 at the Baby Products Association (BPA) Awards in Birmingham.
