About Us

Established in 1974, Kiddicare is family run business and proud to be the largest privately owned nursery and baby supplier in the UK. As a family run business we continue to strive to make life easier for families all over the UK.


Kiddicare store in Hampton Peterborough

Our 60,000sq foot showroom based in Peterborough (www.kiddicare.info) is the largest in Europe and offers one of the widest ranges of baby products, accessories and equipment stocking all your favourite baby brands including Quinny, Maxi-Cosi, Britax, Graco, Maclaren, Baby Bjorn, Cosatto and Phil & Teds under one roof.


The three floor show room also boasts a 100 seater restaurant serving refreshments and delicious hot and cold snacks suitable for all ages of the family.


In side Kiddicare

As a family retailer, we pride ourselves on delivering an outstanding hassle free shopping experience both in store and online, one such example is our extended next day delivery promise by allowing customers to place online orders as late as 5pm for guarantee delivery the following working day. Our commitment to our customers means we are now the UK's number one online baby shop with 400,000 customers placing an order with us in the last 12 months. We are continually looking to improve upon and expand our services and value all our customer feedback which we post on Kiddicare.com - customer comments


We employ 130 full time members of staff who are all experts in their field thanks to a consistent in house training program, excellent customer relations and a passion for delivering first class customer service.


Kiddicare staff


March 2010 Emails


From: Karen
Sent: 11 March 2010
To: Enquiries
Just bought 2 Maxi-cosi rodi xr car seats. Once I finally got them (there was some confusion with the delivery company)I got them into the car very easily. I am very happy with them they feel really sturdy and the kids say very comfortable. I am also very pleased with kiddicare.com even though I knew my order was not available till later I got a nice suprise when it was dispatched much earlier. Happy with the price too! Thank you! From a Mum of 2 young children.
From: marina
Sent: 10 March 2010
To: Enquiries
lovely pram great price.very quick FREE delivery.thanks.
From: Julie Goldberg
Sent: 10 March 2010
To: Enquiries
Just wanted to write a short note to say how happy I am with the service and delivery. I ordered on Monday and the items arrived on Tuesday! The delivery came exactly when they said. What an amazing service!!
Thanks.
From: loans
Sent: 10 March 2010
To: Enquiries
I want to thank the blogger very much not only for this post but also for his all previous efforts. I found www.kiddicare.com to be greatly interesting. I will be coming back to www.kiddicare.com for more information.
From: Lauren
Sent: 09 March 2010
To: Enquiries
Wow what can we say. The service was out of this world!!! So quick, efficient and so so very impressive. It arrived a day after ordering and the best bit was the text updates of when the delivery would be made. The product was just what we were looking for and has worked wonders. You'll definitely be my first point of call next time. Well done guys keep us the good work.
From: amanda
Sent: 09 March 2010
To: Enquiries
I just want to thank you for a very quick and simple transaction. Car seat arrived in a day and a half from ordering which is excellent. Many thanks and shall certainly use you again. Excellent service.
From: rachel
Sent: 05 March 2010
To: Enquiries
would just like to say that yesterday at 1:30pm i ordered my items and with a text with the time that it said it would come and how fast i thought the delivery was plus it was free delivery, very happy with everything it arrived at 330 today . i will be recommending your website to friends plus i will return to by other products , once again thank you rachel shields
From: Alan
Sent: 02 March 2010
To: Enquiries
You were fabulous!! Having recently retired from board level of a high profile public service, and dedicated the last 30 years to providing high quality service, my dealings with you have given me more pleasure than anything I have ever experienced in this country. I have never - never - been unable to offer constructive suggestions for improvement to any service before. That has been my area of expertise. Congratulations, both to those who orchestrate such dedication to customer standards and those who deliver them, and thank you. Alan
From: Nicola
Sent: 02 March 2010
To: Enquiries
Wow what a great shopping experience!! I ordered the goods one day and they were delivered the next. I love the fact you text to say when to expect your delivery and the fact I got a one hour slot, so wasn't expected to stay in all day. I will definetely use you again and recommend you. Thank you.
From: Ashley
Sent: 02 March 2010
To: Enquiries
Very impressed with the service I received, especially with the text and email received first thing on day of delivery to advise expected delivery time, much better than having to stay in all day in case you miss the driver. How many other firms do that for you? Also, when I had to return an unsuitable item, customer services were very helpful and my money was refunded within a few days of Kiddicare receiving the item. Great service and the products I purchased are of excellent quality and as described. Will definitely use this site again.